Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Mudify

MudifyReviews 430

4.3

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
How would you rate Mudify?
grey stargrey stargrey stargrey stargrey star

Mudify Reviews Summary

Mudify has a rating of 4.3 stars from 430 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 27th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
119
This company responds to reviews on average within 17 days

Instant Feedback

173 reviews

We monitor reviews for authenticity

Indiana
1 review
6 helpful votes
Follow Donald S.
Unfollow Donald S.
Share Review
Report Review

OME lift
May 19, 2024

I ordered online. Super easy. The next day, to my surprise, a customer service rep called me to go over my order and answer any questions. That to me was absolutely GOLD!
I will order any parts I need in the future from Mudify!

Date of experience: May 9, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

Vermont
1 review
6 helpful votes
Follow Brittney A.
Unfollow Brittney A.
Share Review
Report Review

3" Bilstein Lift 4 Runner
May 19, 2024

Customer Service is great. I called before ordering to double check a few things and got the answers I needed. Shipping was fast. Wish it was packed a bit better. There was no damage to anything but the box was in rough shape with minimal packing materials.

Date of experience: May 9, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Brittney! Thank you for taking the time to leave a review. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!

VE
1 review
4 helpful votes
Follow Valentin J.
Unfollow Valentin J.
Share Review
Report Review

Awesome experience!
May 19, 2024

Mudify absolutely nailed it with my shopping experience! The salespeople were incredibly helpful, answering all my questions thoroughly. Plus, the products arrived lightning fast and in pristine condition.100% recommended.

Date of experience: May 8, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

California
1 review
0 helpful votes
Follow Corey O.
Unfollow Corey O.
Share Review
Report Review

Great service. Delivered ahead of original schedule. Appreciate the follow up if delivery.

Date of experience: May 7, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

Tennessee
1 review
3 helpful votes
Follow Lauren U.
Unfollow Lauren U.
Share Review
Report Review

Although the delivery carrier misplaced part of our order, Mudify expedited replacements and stayed in contact with me the entire time.

Date of experience: May 6, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Lauren! Thank you for taking the time to leave a review. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. Your feedback is invaluable to our growth. Thank you once again!

New York
1 review
1 helpful vote
Follow Ari Z.
Unfollow Ari Z.
Share Review
Report Review

I purchased an OME BP-51 lift kit. I saw several other websites offering a different model rear coil spring with thier OME BP-51 kits than I received from Mudify which concerned me. I contacted Mudify to discuss and they were very polite and professional when explaining that the rear coil spring they sent me was the correct and best part for my application, but if I want to exchange it they would. Initially, I had difficulty believing them because my lying eyes were believing the ARB USA website. I contacted ARB USA for clarification, and they said that their website was incorrect and that the part Mudify (Salesman Eddie) had spec'ed for me was the best part and that they have discontinued the other coil spring. I contacted Mudiy to let them know I would not be exchanging the part. I have dealt with dishonest shops in the past, so, it's always refreshing when you find an honest one. Thanks Eddie and the Mudify team.

Date of experience: May 6, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Ari, thank you for taking the time to leave us a review. We’re pleased that Eddie was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!

Washington
1 review
1 helpful vote
Follow AJ I.
Unfollow AJ I.
Share Review
Report Review

OME UCA
May 15, 2024

Great customer service. Received a follow up call after placing my order to make sure I ordered the correct item.

Date of experience: May 5, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

California
1 review
1 helpful vote
Follow MELISSA C.
Unfollow MELISSA C.
Share Review
Report Review

Great seller!
May 15, 2024

It was really easy to shop on the site. I liked how very straightforward it was to add the items to the cart, it was my first time purchasing a lift, so I wasn't sure all the different parts so this process made it very easy and if you had any questions, they were super responsive to the chat box.
The only thing I would change is I wasn't sure how many packages were gonna be delivered.

Date of experience: May 5, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Melissa! Thank you so much for your review! Rest assured, we're continuously refining our processes. Your feedback is invaluable to our growth. Thank you once again!

California
1 review
0 helpful votes
Follow Hugo P.
Unfollow Hugo P.
Share Review
Report Review

Not as expected
May 9, 2024

I ordered the 4Runner 2.5" Bilstein 5100 kit with OME upper control arms and the struts assembled. The rear shocks, rear springs and upper control arms came packaged really well. I had to contact them to find out were the struts were. Two days later I get the struts thrown in a box with a little piece of foam to protect the threads at the top hat. The top hats were missing nuts and one top hat was not seated properly so now I have to go out and get it seated.

Date of experience: April 29, 2024
New York
1 review
8 helpful votes
Follow Brent C.
Unfollow Brent C.
Share Review
Report Review

ARB base rack
May 8, 2024

As expected! Thank you! Box came in nice undamaged. Everything inside was secured and good. The base rack was in new condition. Everything was great.

Date of experience: April 28, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Brent! Thank you so much for your review!

Maryland
1 review
4 helpful votes
Follow Richard M.
Unfollow Richard M.
Share Review
Report Review

Best customer support and service
May 8, 2024
Updated review

Eddie's is awesome! I purchased a OME 3inch lift for my 4th gen 4runner a few years ago. I talked with Eddie and told him my issues with my previous lift and he had a great solution so I went with the 3inch OME with soft springs. Skip ahead to a few weeks ago, I reached out to Eddie@ Mudify for a complete lift with wheels and Tires for my 5th gen 4runner that I had just purchased. I wanted something that rode as soft as factory so he recommended going with Bilstein 6112 and 5160 out back with Rear OME soft springs. I am so glad I went this route because out of all the lifted vehicles I have owned this one is by far the best riding one. Reach out to Eddie and he with treat you right and the guy actually cares and that makes the biggest difference! Thank you Eddie and Mudify! I will be buying skid plates from you in the near future.

Date of experience: April 25, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Richard, thank you for taking the time to leave us a review. We’re pleased that Eddie was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!


They are awesome at Mudify!
May 13, 2022
Previous review

Very helpful and knowledgeable! Helped me get the rite set up on my 4Runner and rides better than any other set up I've had on it. Very pleased and will use them again.

Date of experience: May 13, 2022
Colorado
1 review
6 helpful votes
Follow steven S.
Unfollow steven S.
Share Review
Report Review

Everything was good except for half $#*! shipping.and packaging

Date of experience: April 24, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Steven,

We sincerely appreciate your review. We apologize for any inconvenience caused by shipping or packaging. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!

Michigan
1 review
9 helpful votes
Follow Josh T.
Unfollow Josh T.
Share Review
Report Review

I would buy from modify again, they were fast accurate with the parts I got and the coil springs I got were amazing as well

Date of experience: April 21, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for such a great review! Glad we could help! :)

Kentucky
1 review
8 helpful votes
Follow Callie Z.
Unfollow Callie Z.
Share Review
Report Review

3 inch lift kit
May 1, 2024

I received everything I ordered and all came as expected. Directions were fairly easy to follow.

Date of experience: April 21, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

Washington
1 review
10 helpful votes
Follow Mason R.
Unfollow Mason R.
Share Review
Report Review

Excellent product/service
April 23, 2024

Great customer service, knew exactly what I needed and made great suggestions. Springs not only eliminated sag but also body roll and provided a far better ride than stock springs with a spacer.

Date of experience: April 13, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Mason, thank you for taking the time to leave us a review. We’re pleased that we were able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!

Virginia
1 review
8 helpful votes
Follow Victor X.
Unfollow Victor X.
Share Review
Report Review

Fair price and reasonable lead time within a week.

Date of experience: April 12, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you! :)

Nevada
1 review
6 helpful votes
Follow Landon N.
Unfollow Landon N.
Share Review
Report Review

Ome 3 in lift for gx470
April 22, 2024

Customer sure service and shipping was top notch parts came in perfect and was updated every step of the way with either an email or a phone call. I haven't installed the lift yet so no review in the actual product but I recommend modify to anyone curious on them as a company. I look forward to ordering from them again!

Date of experience: April 12, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your kind review, Landon! Glad to know you had a great experience!

California
1 review
3 helpful votes
Follow Jeremiah G.
Unfollow Jeremiah G.
Share Review
Report Review

Excellent Experience
April 21, 2024

I was doing some research on Old Man Emu UCAs for my 4Runner and read a blog post that mentioned purchasing from Mudify. I decided to head to the Mudify website and place an order. The price was right and checkout was a breeze. The item shipped promptly and arrived sooner than expected which was great because I didn't want to drive my truck around too much before installing this part. Overall great experience with Mudiify and I will certainly be purchasing from them again.

Date of experience: April 11, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Jeremiah! Thank you so much for such a great review. We are always happy to help!

New York
1 review
2 helpful votes
Follow Dean F.
Unfollow Dean F.
Share Review
Report Review

Great people
April 18, 2024

It was nice to speak to Eddie at mudify it was very honest and knowledgeable and told me exactly what I required and what I did not.
Great experience

Date of experience: April 7, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Dean! Thank you so much for your review!

New York
1 review
3 helpful votes
Follow Jimmy J.
Unfollow Jimmy J.
Share Review
Report Review

Amazing
April 12, 2024

Great service very fast, very punctual. Customer service was above and beyond. Very knowledgeable with the product. They are not a nickle and dime company. They will ensure that you get what you need even if it means that they will sell less products to you. Mudify is the bomb

Date of experience: April 1, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Jimmy! Thank you so much for your review!