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Mudify

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.


mudify.com
Miami, Florida, United States
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Mudify Reviews Summary

Mudify has a rating of 3.6 stars from 432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 30th among Auto Accessories sites.

service
30
value
29
shipping
28
quality
119
This company responds to reviews on average within 26 days

Instant Feedback

173 reviews

We monitor reviews for authenticity

New York
1 review
3 helpful votes
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Amazing
April 12, 2024

Great service very fast, very punctual. Customer service was above and beyond. Very knowledgeable with the product. They are not a nickle and dime company. They will ensure that you get what you need even if it means that they will sell less products to you. Mudify is the bomb

Date of experience: April 1, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Jimmy! Thank you so much for your review!

Florida
1 review
9 helpful votes
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Bilstein 6112/5100 combo
April 9, 2024

Arrived quick and assembled correctly. Would order again.

Date of experience: March 30, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much! :)

Florida
1 review
7 helpful votes
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So far I've had a great experience with Mudify - Miguel and I had a chat for something like 30-40 mins over the weekend about suspension upgrades for my 4R, and he gave me a lot of great information that led me to purchase the OME UCAs. I received them quickly and safely. They seem to be very well made as Miguel had advised, and I'll very likely purchase the OME BP-51 or MT-64 suspension as well as a result (leaning towards BP-51s). Thanks Mudify!

Date of experience: March 29, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Jason, thank you for taking the time to leave us a review. We’re pleased that Miguel was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!

Florida
1 review
6 helpful votes
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Ome 3"lift
April 6, 2024

Everything came as expected but it came one box at a time, over a week. It could have been the location of the parts or fed ex.

Date of experience: March 27, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review :)

Maryland
1 review
2 helpful votes
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ARB HD TREAD BOARDS
April 6, 2024

Always great customer service and timely deliveries.

Date of experience: March 27, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review :)

Virginia
1 review
6 helpful votes
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Great job!
April 4, 2024

It was easy to find and order all the parts I needed. Shipping was fast and everything was received in great condition.

Date of experience: March 25, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review :)

Virginia
1 review
2 helpful votes
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Perfect process
April 4, 2024

From beginning with the information about shipping to Europe/Austria and the confirmation that all items (springs and shocks) are labeled with the expected OME number., till the fast shipping, all worked perfect.

In case nobody in austria can sell such items, I will chosse the same way with Mudify again.

Date of experience: March 25, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for sharing your experience! We are so glad we were able to help :)

Washington
1 review
3 helpful votes
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Great company to work with!
April 3, 2024

I got everything I wanted on time. Even the stuff I accidentally ordered was caught before it was shipped.

Date of experience: March 24, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

Arkansas
1 review
1 helpful vote
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Helping without air
April 3, 2024

I needed to do a air suspension Delete and Mudify helped me get everything I needed for the job. Great price with great help.

Date of experience: March 24, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review! :)

Texas
2 reviews
0 helpful votes
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Received Item
March 31, 2024

I received all the items but the second box was torn to shreds. Horrible attempt at a secondary "tape job" and all of the styrofoam inside the box was mangled as heck. Both of the boxes for the springs that were inside the shipping box were ripped open and had foam everywhere.

Date of experience: March 21, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Miles, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

California
1 review
6 helpful votes
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OME 1.5 leaf kit
March 31, 2024

Love the kit. Pain in the $#*! putting it in single-handedly but worth it. She stay perky, no more sagging.

Date of experience: March 21, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review!

Connecticut
1 review
4 helpful votes
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Great service and quick delivery!
March 27, 2024

I ordered a OME 3" package for my FJ CRUISER and it came very quickly I call ed to find out why the front struts were delayed and was informed that they were routed for assembly (which I had requested and paid for DUH). They arrived that Sunday! Just 2 days after the rest of the order. Perfect!

Date of experience: March 16, 2024
Thaisbeth F. — Mudify Rep
over a year old

Thank you so much for your review!

Florida
1 review
5 helpful votes
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Shipping boxes were damaged a piece of hardware is visibly bent (not sure what it is but it a ring that came with the struts.

Date of experience: March 13, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Isabelle,

We sincerely appreciate your review. We apologize for any inconvenience caused by the damage to the shipping box. Rest assured, we're continuously refining our processes to avoid such occurrences in the future. We hope for the opportunity to exceed your expectations next time and earn that coveted 5-star review. Your feedback is invaluable to our growth. Thank you once again!

Arizona
2 reviews
18 helpful votes
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Good
March 10, 2024

Had a couple hiccups, but they always followed through and everything was resolved

Date of experience: March 10, 2024
Thaisbeth F. — Mudify Rep
over a year old

We're truly grateful for your review! It brings us joy to know we've been able to assist with all your needs.

Georgia
1 review
12 helpful votes
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Fast shipping
March 10, 2024

After ordering they called me to ensure vehicle fit and it was shipped quickly.

Date of experience: March 9, 2024
Thaisbeth F. — Mudify Rep
over a year old

We appreciate your review! It's wonderful to know you're happy with your purchase!

Texas
1 review
13 helpful votes
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Easy
March 8, 2024

Mudify answered my question and sent me the appropriate parts immediately. I'm back driving in less than a week.

Date of experience: March 8, 2024
Thaisbeth F. — Mudify Rep
over a year old

We appreciate your review! It's wonderful to know you're happy with your purchase!

Texas
1 review
11 helpful votes
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OME 2" lift
March 8, 2024

Product was delivered on time and as ordered. The box was in perfect condition and the lift is installed, works great!

Date of experience: March 7, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hello Kevin! Thank you so much for taking the time to leave us a review.

Michigan
2 reviews
1 helpful vote
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Showed up like it was dragged behind the delivery truck. Great customer service though. I don't know why you wouldn't wrap the leaf springs with some cardboard and the syranwrap them

Date of experience: March 6, 2024
Thaisbeth F. — Mudify Rep
over a year old

Hi Rian, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.

Washington
1 review
8 helpful votes
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Great product! Fast shipping!
March 6, 2024

Came super fast and was exactly what I was searching for.

Date of experience: March 5, 2024
Thaisbeth F. — Mudify Rep
over a year old

We appreciate your review! It's wonderful to know you're happy with your purchase!

Florida
1 review
3 helpful votes
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Exceptional experience! The customer service was top-notch, resolving my questions really fast over the chat. And I was surprised that shipping exceeded expectations, I got my stuff in 2 days. Highly recommend!

Date of experience: March 4, 2024
Thaisbeth F. — Mudify Rep
over a year old

We appreciate your review! It's wonderful to know you're happy with your purchase!