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From the business
Our mission is to help offroad and Overlanding enthusiasts, like ourselves, achieve the freedom and fulfillment that this lifestyle offers.
At Mudify we offer accessories such as lift kits, performance lighting, base racks, air compressors, recovery gear, and more for 4Runners, Tacoma, Tundras, Jeeps, among other vehicles.
Mudify Reviews Summary
Mudify has a rating of 4.3 stars from 433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Mudify most frequently mention customer service, great experience and lift kit. Mudify ranks 31st among Auto Accessories sites.
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Exceptional experience! The customer service was top-notch, resolving my questions really fast over the chat. And I was surprised that shipping exceeded expectations, I got my stuff in 2 days. Highly recommend!
We appreciate your review! It's wonderful to know you're happy with your purchase!
Contacted support numerous times to try and get a return for an item I purchased, worst support I've had for off-road parts. Purchase elsewhere
Hello Alex! We trust you're doing well! We're truly sorry to hear about your experience as expressed in your review. However, upon reviewing our records, we've found that we did assist you with your return and promptly processed your refund, contrary to what was mentioned. Should you have any further queries or require assistance, please feel free to let us know.
Eddie is really professional and went out of his to make sure what I bought would work on my truck, he is also very easy going to get along with, really enjoyed working with him!
Hi Javier, thank you for taking the time to leave us a review. We’re pleased that Eddie was able to provide you with exceptional service. We appreciate your feedback and will use it to continue providing the best service possible!
Ordered, received, installed. Thats was my easy.super smooth fast transaction! If only all purchases be this simple
Hi Frank, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
The process seems a bit disconnected. They couldn't answer online, they didn't call back as they stated. It took a day to make contact who stated they would send tracking information, which didn't happen and two days later it arrived. So you'll get it, you just won't know when...
Hi Steve, we're sorry to hear that your experience with us did not meet your expectations. We value your feedback and will use it to improve. If you would like to discuss your experience in more detail, please reach out to us directly so we can make things right. Thank you for taking the time.
Purchased the BP51 kit. It was significantly cheaper than other sites and they threw in front weather tech floor mats. Came in a few different shipments but got here quickly. Only had one problem where I had to track down a leaf spring, but that was FedEx's fault. Will consider Mudify again for other parts.
Hey Phillip, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Took advantage of the black Friday deal and bought the assembled 3 inch lift kit for my GX460. Delivery was quick and price was great!
Hi Walter, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
Everything went great. But I did have a small scare. I receive emails that both packages had been delivered when only one had. You guys were closed on the weekend so I went the whole weekend thinking that the package had been stolen or lost
I came back from my camping trip with the great relief of seeing them on the porch. Thought You should know
Otherwise knowledgeable and cool customer service. Thanks
Hey Brendon, thank you for your 4-star review. Your feedback will help us improve and maybe we will get 5 stars next time. Thank you!
Nicely packaged and fast shipping; mudify's website is easy to navigate and customer service was
Hey Harvey, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
Good service and was able to modify the order thru customer service. Quick delivery and a great product.
Hi Doug, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
Outstanding experience and customer service was outstanding. All questions I had I did through the online chat and it was a pretty great experience. I will definitely buy from them again.
Hey Michael, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Ordered a lift for a '17 4runner. The rep called to make sure I got everything I needed. Everything showed up as promised. Great experience.
Hey David, thank you for taking the time to leave us a 5-star review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
They've been quick and easy to deal with. Will definitely shop with them again.
Hi Nathan, thank you for taking the time to leave us a 5-star review. We appreciate your feedback and will use it to continue providing the best service possible!
I was called to provide info for parts not displayed on the website. My order shipped the next day.
Hi Juston, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Was informed by Mr. Wheels that struts would be assembled in house and shipped to me, simply bolt on new assembly, no perch mounts sent and rear blocks were 1" instead of 2" as stated. Disappointed to say the least
I haven't installed the suspension yet but customer service was excellent.
Hey Aristoteles, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Easy ordering with thorough follow up and fast enough shipping. The only thing I would change is the shipping tracking. 1 tracking number for 5 packages made it difficult to follow all the packages over a week of receiving. Thanks
Hey Douglas, thank you for taking the time to leave us a review and for sharing your thoughts on our company. We appreciate your feedback and will use it to continue providing the best service possible!
Free 2 Day FedEx shipping on heavy duty leaf springs?!? Yes, please! They got the order out quickly and I received everything on time. Will use them again.
Shipping was easily the fastest I've ever seen. From ordering to shipping was no time at all. The only thing I'd change is I wish I got something saying it was a split shipment and coming from multiple location so I didn't go into a full blown panic when I got some but not all of my items at the same time
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We appreciate your review! It's wonderful to know you're happy with your purchase!