LuminaBrightReviews 121

I spent over 100.00 on 3 lights. They worked for a few days, then nothing. I contacted Angelie at Customer Service she said to open the screws (which I had to have help with,
Almost impossible to open 4 tiny screws without stripping them) wipe the battery off (on all 3 units) and they worked for two more days, and now NOTHING ONCE AGAIN! WAY TOO MUCH TROUBLE TO HAVE TO KEEP OPENING THESE UNITS EVERY FEW DAYS.
DO NOT BUY THEM, A TRUE RIP OFF! WILL DEFINITELY SEND THEM BACK.

I was excited to receive my solar lights and after a day of charging i went out and only 4 of 12 worked. I called customer service and they said to open up the battery compartment and wipe off the terminals. I was game until I found that they are glued shut. I called the next day and they said they would send me replacements. I received those and had the same issue. I now have 20 lights and only 4 are working. I asked for a refund and I had to send the lights back which cost about $45 UPS ground. The customer service person said she was aware of the issue and that a lot of people are returning them as they are faulty. Why are they not checking them to insure they work. Do not buy from this company!

DO NOT BUY THESE LIGHTS! I bought 10 and put just one out to see how they worked. Here's what I discovered. First, they do no illuminate anything like the promotional materials show. These photo's are doctored. The first light came on but was quite dim, so I put another one out. This light also worked but the illumination was still pretty faint. After a couple of days, I put two more lights out and they were all working. My wife and l left town for 5 days and when we returned, the first two lights had stopped working. The next day, the third light stopped and, finally, two days after that, the forth light stopped working. So, in less than two weeks, we experienced 100% failure rate. I called customer service and was counseled to take the lights apart and try to clean the battery contacts. WHAT? After two weeks I'm already having to take the things apart in an attempt to fix them? I told them I wanted to return them for a full refund and asked if they would send me a return label. They said they would not be sending the requested return label and I informed them that I would mention that in my review. This product is worthless and I wish I had read the previous reviews before making the purchase. It would have saved a lot of time and effort. STAY AWAY!

I purchased 5 of these solar lights and all five worked first 3 days. I have one working at this time. Water proof, not 100%... I picked one up to check out possible answer to see why it was not working... water ran out from the battery area? I plan to replace the batteries to see if that works... if not then I will caulk it up to bad decision and will check into getting my $ back! Over all I would say it is not worth the amount of money they cost and underground wired landscape lighting would be worth the money! Unsatisfied customer here for sure... and would advise not to buy!

I purchased 5 lights in April that worked for 2 days and then stopped. I called the company and the lady had me remove the batteries replace them and then put the lights in the sun. They still did not work. I had to change the batteries and still one did not work. When you call they put you on hold and then after 20 or 30 minutes hang up on you or tell you no one is available and hang up on you. Order # 3BF063B370 PLACED 04/17/19. An expensive lesson $174.50. Beware of ordering online... buy local.

I have had these lights for a couple months. After 6 weeks they stopped working. They told me to clean contacts for batteries. I did and they lasted 4 weeks. Lights are out again. Probably the worst $70 that i ever spent. It is a scam, dont buy, no customer service, no one cares if your lights work, they have your money and are happy you bought. Dont expect any help. Throw than in thash unless you dont mind cleaning the batteries every month. Im too old too deal with it. Mine are free if you want to come get them before next burn season