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Lowe'sReviews 1,361

1.6

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Lowe's Reviews Summary

Lowe's has a rating of 1.6 stars from 1,361 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lowe's most frequently mention customer service, home depot and next day. Lowe's ranks 3196th among Home Improvement sites.

service
414
value
348
shipping
269
returns
255
quality
305

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Maryland
113 reviews
595 helpful votes
Follow Lorraine W.
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I have order so many things from Lowes home improvement. Seven years ago I ordered a propane grill that was so nice. I called around to get the best price. I called Home depot and they wanted more for the same grill. I paid $799.00 for the grill. Depot wanted over $850.00 for the same grill. I loved it because it had the 2 hot plates on the side for cooking corn or other things while grilling. I have bought bathroom items there as well as new sink and medicine cabinet. The sink was a beautiful ivory colored pedestal type. These types of sinks can be very high and price for price Lowes still beat out other home improvement stores. I have bought ceiling fans, faucets, flooring and many tools from here. I purchased a Dewalt drill and tool belt that was made of all leather. This tool belt has never damaged at all. I have had it for 10 years it was the best quality. I have nothing but good to say about there customer service. They have exchanged things that I took back with no problem. They even gave me a new lock after I used it. I lost the keys and they had no problem giving a new lock after 5 months and charged me nothing except for the extra set of keys. I have done price checking with Home Depot and Hechinger. Over all Lowes is cheaper for all most everything. I hope this review will help others to check prices before paying more to other home improvement stores. Lets face it what do you have to loose be checking prices except money$$$$$$$ www.lowes.com

Date of experience: September 27, 2011
North Carolina
2 reviews
7 helpful votes
Follow Katherine S.
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Lowes might not be as cheap as all the other appliance places out there! But at least you know they are gonna give you what you pay for, and treat you like a customer!

Date of experience: December 30, 2010
Pennsylvania
2 reviews
3 helpful votes
Follow Donna O.
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Found on youtube a video showing a Lowe's delivery driver picking up a prostitute and engaging in a sexual act while the driver was suppose to be making deliveries. I will never have anything delivered by their company no matter the location.

Date of experience: August 26, 2009