Lowe'sReviews 1,362

The store is pretty good for homeowners, not so good for contractors. But the reason for a so-so score is because the online inventory for the physical stores almost never matches what they really have. I've purchased online to try to save time, and when I show up to pick up the order, sometimes as much as 1/3rd is back ordered, even when I show them it was listed as in-stock at that store, they just shrug their shoulders.

Little tip, if you buy online from your local Lowes, call ahead to make sure they have your entire order before you waste a trip. If it's a small order that you don't need right off, just let Lowes online deliver it, save you some frustration.

I was sold my fence installation by Matt at lowes. As a salesman, of course he was friendly and knew his stuff. After signing the contracts us when my trouble begin. They contracted my fence out to All Star fencing who came out and installed the fence in roughly 10 days. I was extremely happy with there productivity until I actually inspected the fence. It was horrible, the spacing between the planks were off by as much as 3 inchs. Some planks spaced 2 inches apart and some 5 Inches apart and one part of my fence that was about 6 inches off in height. Well I understand things happen so I reached to Lowes and Allstars and Allstars attempted to fix the fence 3 TIME'S, HELP! HELP! It still looks bad and I actually need Lowes to come out to my property inspect themselves. PLEASE HELP

Have purchased several items from this site. Had some delivered to house, usually larger items, and some picked up at my local store. Usually research what I'm looking for then go to store just to make sure they don't have it before actually ordering. Placing order is easy and the expected delivery date is pretty accurate. Only down side is time it takes when you go to store to pickup an item that has come in. May be specific to my store, not all, but when they process the email I received saying item is in they call someone to bring item to customer service. It quite often takes 10-15 minutes from the call for the item to be brought up front and then I have to sign for receiving the item. Pretty much always ask yourself if your time to pickup in store is worth cost of shipping to your home when placing orders.

I went to Lowes to purchase some supplies for our church. When I got to the front desk, I handed them our non-profit paperwork which they refused to accept saying that we weren't a 'real' religion and that they didn't have to recognize us. Well, the Federal Government recognizes us, the State recognizes us and we are exempt from the payment of taxes to either party. That Lowes was insisting we pay those taxes because we are not what they consider to be a 'real religion', is nothing short of bigoted and hateful. Everyone should know who and what this company is. This country is supposed to be based on religious freedom for all religions, not just the ones you like. Thank the Universe that there are other building supply locations who are not so narrow-minded.