Nationwide Home Innovations Ltd

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Nationwide Home Innovations Ltd
nationwideltd.co.uk

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Nationwide Home Innovations Ltd Reviews Summary

Positive Highlights

  • Installation teams are consistently professional, tidy, and efficient.
  • Communication is clear and proactive throughout the process.
  • Products are well-made and enhance outdoor living spaces.

Negative Highlights

  • Initial quotes may be inaccurate, leading to higher final costs.
  • Installations sometimes leave behind debris or misaligned pavers.
  • Pricing is considered expensive by some customers.
This summary is generated by AI, based on customer reviews from the past year

Most commonly discussed topics

The most helpful reviews behind these summaries

Aug 7, 2026

Whole process of estimate, measurement, choices/options and fitting/installation was professional, exact and courteous. As a result, the awning is exactly what I wanted: elegant whilst also functional, neatly fitted. I have recommended Nationwide to friends.

Jun 30, 2026

From obtaining a quote through to the installation of our awning, it was completely professional efficient and extremely friendly. Would not hesitate to use them again.

May 23, 2026

Very good experience. All appointments carried out as planned. Love the new veranda. Fitters were very polite quiet and tidy. Professional service. Thank you.

Feb 6, 2026

After a lot of researching pergolas and verandas, this company's track record looked good. It certainly is not the cheapest. However we wanted something that was well made, installed to a high standard and would last. Their salesman was personable and professional. I would advise you have a firm budget in mind, it's easy to be swayed with the fabulous add ons available. A couple of weeks after agreeing on the type and style including pros and cons of different products (please do some research beforehand) their surveyor came to check the sizing etc. He was super and certainly knew the product chosen. We were informed of an approximate installation date, shortly after we were given a firm date and the two installers arrived as planned. They were professional, tidy, efficient and pleasant. The process from the initial contact through to the installation was faultless. The representatives all gave glowing reviews of their employer when asked. That was exceptionally reassuring.

Oct 13, 2025

The whole process from sales consultation, through ordering and on to installation was a very pleasant experience. Everybody we dealt with at each stage were courteous helpful and efficient.

The product is exactly what we wanted and was installed efficiently by the two lads within three hours. They were very friendly and polite at all times. Once finished, they very clearly talked us through the operating controls for both the awning and lighting bar. This has enabled us to sit in the garden a lot more than we did previously, especially with the extreme temperature that we have been experiencing recently. A job well done, thank you very much.

Nov 28, 2025

Initial contact who came to quote got a lot wrong and surveyor changed our order. The installation guys were brilliant and we are very satisfied with the final product t.

Aug 2, 2026

From start to finish, the booking home visit, choosing and installing it was a friendly professional service. The installing team were brilliant, cleaning up as they went, all left immaculate, very informative and explained everything clearly.

Aug 6, 2026

A seamless experience from start to finish, really good Rep with sensible advice, as our install was not…off the peg. The fitters were polite, courteous & clean & tidy.

Jun 17, 2026

First class experience from placing the order to delivering and fitting the awning…. Superb and very professional …. I wish all organisations were like nationwide …… thanks so much

Sep 5, 2025

The whole process has been fantastic from start to finish. John Clark was the sales person I met with and he was polite, friendly and knowledgeable. I talked to 3 companies but chose Nationwide for my veranda. They kept me updated on progress and it was ready to install before I expected it to be. Wayne and his teams worked really hard through a massive rainstorm and the veranda was up. I've used it a lot since it's been up and love being able to sit outside even when it's raining. I would highly recommend Nationwide for your next project.

Jun 9, 2026

We recently purchased a Recife awning from Nationwide Home Innovations. The whole process, from enquiry through to fitting was straightforward and stress free. All of our questions were answered clearly and promptly, without any pressure to buy. The awning quality is very good and performs as expected. Fitting was carried out on schedule, in a tidy and professional manner. Nationwide Home Innovations delivered on each of their promises and we could not fault them. We obtained 3 quotations, and carried out some research, before choosing Nationwide, primarily on reputation, product quality and our experience during the quoting process. We would definitely use them again.

Jul 16, 2026

2 years ago I moved into a property with 2 Bi-Fold patio doors, a French door and one other window in one room of the extension that the previous owners had installed. My garden is south facing so I have continuous sunlight from early morning to late evening. These 2 summers that I have lived here have been unbelievable hot and uncomfortable. I knew that I would need some shade. I settled on Nationwide because they are nationwide and well known in the industry. I had to have 2 awnings to cover the patio doors. The awnings shade the whole patio area and the 4 metre depth is great. After one month of using I know I have made the right decision for me. I can now look out onto my garden all day, it has made living in my home much more pleasant and delighted I had them installed before this heatwave.

Jul 6, 2026

Great experience from start to finish, sales, survey and installation. The awning itself is good quality and has transformed the garden, just in time for hot weather!

Jul 6, 2026

From the first contact there was no pressure to purchase. Once we had made our decision to go ahead the whole process was easy to follow & timescales were met. Everyone we had contact with was friendly & helpful. The always returned calls or emails promptly. On the day of installation the workmen arrived on time & worked non stop in very hot conditions to get the job completed & tidied up before leaving. From start to finish it was a faultless service we received & we are really pleased with the quality of our lovely new veranda.

Nov 21, 2025

I have been very impressed with from start to finish with the professionalism shown by all the staff at Nationwide Home Innovations. They have kept me updated with their processes, kept all appointments in a timely manner, been courteous and helpful - which has resulted in a great looking sun awning - expertly fitted. I can recommend this company without hesitation.

Sep 2, 2025

We are thoroughly enjoying our new awning - best decision we have made recently! The team at Nationwide were all courteous and professional and it was a bonus that the product was installed earlier than expected. Thank you!

Aug 5, 2026

Great service from start to finish. Back room team all very helpful. The 3 lads that fitted the awning, very polite and professional. Would highly recommend.

Jun 23, 2026

We visited the showroom in Wareham and were seen by Martin Butcher who told us about the products and how he could help us. Although we had taken photographs of the house and garden we were not convinced that he totally appreciated our situation. However, James Fletcher when he visited our house was excellent and put our minds at rest, explaining our options. We accepted all his recommendations. These were supported by John Selleck, the surveyor when he visited us. The awnings were installed by Guy and Jordan who were were very professional and on completing the installation spent time with us making sure we understood how it worked. It has been a pleasure to work with Nationwide Home Innovations and we would thoroughly recommend them both for the quality of their product and the service they provided.

May 22, 2026

The surveyor gave us good advice and installation was carried out with precision and care. We now have a structure with blinds that are a positive enhancement and added value to our rear garden. We can highly recommend this company.

Nov 13, 2025

Good experience from start to finish. Good quality product, reasonably priced. Well fitted. The awning fits well but only just installed so cannot comment on reliability. Would recommend the company highly.

From initial contact with Nationwide, to the day that Wayne and Ant came to fit our awning we have received a brilliant service. We would recommend Nationwide, without reservation. Thank you!

Sep 8, 2025

Although the installers were later in arriving, owing to a difficult earlier job, they kept us well informed and did a great job fitting the awning which we are delighted with.

Sep 29, 2025

Unsure if awning or pergola or other option would be effective. Technical sales were very helpful and open, not pushy. Similarly, surveyor and installation teams listened and able to answer our questions and site specific wishes. Installation at the advertised time, left site clean and tidy.

Nov 1, 2025

The sales and installation teams were excellent. They gave us the confidence to make the decision to go ahead and purchase our new awning from Nationwide. The product is of high quality and it was installed just 4 weeks after placing the order. I would highly recommend Nationwide to anyone who wishes to purchase an awning for their property.

Jul 19, 2026

I am very happy with my awning for outside my patio doors. The service from start to finish was very straightforward and all questions were dealt with promptly. Installation on the day went smoothly and everything was left clean and tidy afterwards. I would highly recommend this Company

Dec 17, 2025

I am so happy with my lovely new awning I have recently had installed by Nationwide, from beginning to the fitting being finished the whole experience was superb! The team from the salesperson to the fitters were amazing helping and advising, never rushing me to make a decision. The fitters finished the job with expertise and patience. My awning is just what I wanted and can't wait for the summer to start using g it! Thank you Nationwide!

Jul 17, 2026

Great product and lovely to have in the garden. Gives a good amount of shade too. We when we were in the process of buying I thought it retracted when raining however, fitters said it would close if the wind was too high, so not sure which is correct. Fitters had to erect in extreme heat over 50° and never moaned once but just got on with it thats service for you. Would definately recomend this company.

Apr 30, 2026

Fitters turned up on time, did a good job and tidied up when they had finished. The only problem was a cracked pane of glass which was replaced and a couple of squashed plants which they managed to destroy, but all things considered we are very pleased with the product.

Sep 22, 2025

I am very pleased with the newly fitted awning. It's just a shame that the original quote was incorrect - the height of the door over which the awning would project, was not originally considered correctly. So the final bill was for quite a lot more money. Otherwise, it went well.

Nov 15, 2025

From the initial visit by Duncan, who was very professional and informative, through to communication with the office and finally the fitting team. Wayne and Anthony were very respectful of our home and did a brilliant job and no mess! Nationwide have been brilliant and we cannot recommend them highly enough. Delighted with our Awning.

Oct 4, 2025

From my first phonecall to the moment the installers left everyone was both friendly and professional. My awning is exactly what I wanted and needed. It looks amazing and will shade me from the sun effectively. It is so reassuring in this day, to be able to discuss everything quickly and easily by phone and know that any action WILL be taken that day! Thank you.

Dec 18, 2025

The build team arrived at 8am and immediately started work. They only needed hot drinks to keep them going as it was freezing cold. They worked well, efficiently and tidied up after themselves. They even put the larger items back on my patio which I really appreciated as I'm in my 70's! The only problem was the late arrival of the glass panels which set them back an hour or so..

Sep 4, 2025

The team arrived at their appointed time, and just got on with the fitting of our new awning. They were very courteous and helpful and cleaned up afterwards.

Sep 24, 2025

Our visit to the showroom was great. We received a warm welcome, were able to view so many fabric choices, see a demonstration awning and the pricing structure was very clear. We were impressed that it was made in this country and the survey and installation went very smoothly and within the advised time frame. Our awning has enabled us to spend more time in our garden and we would happily recommend Nationwide.

Jun 23, 2026

Nationwide have now completed three installations at our home and we have been delighted with the product and service provided. Knowledgeable and very helpful sales assistance provided by James Fletcher and a first class installation team!

May 14, 2026

Great service from start to finish. The fitters were really friendly and tidy. It started of a bit high for us, but after a quick phone call they were back the Next day to lower it.

Dec 8, 2025

Looks to be a good product, fitters very efficient and attentive, so far so good, won't be used until we get out of winter so for now it is another job done!

Jul 20, 2026

Excellent service from biking the original meeting through to the survey and installation. Some confusion due to a new appointments system also swiftly dealt with. Installation carried out in a day with no fuss. The veranda itself is wonderful.

Sep 11, 2025

Jordan and his team made a great job of installing my electric awning. He explained everything there was to know about the awning and I was given clear instructions on how it worked and given aftercare booklet and advice.

Dec 20, 2025

From the initial contact, to choosing a fabric and having the awning fitted was first class. We chose an awning with lights and a garden heater which looks very impressive We also have a screen that drops down at the front as our garden get the sun all day. So looking forward to using it when the weather improves as it is perfect for family and friends get togethers.

Sep 9, 2025

The Nationwide team arrived on time, installed our Awning in the perfect spot, wired it in then cleaned up behind them. It works perfectly, does its job and we're delighted with it - Thanks Nationwide :)

Aug 22, 2025

We contacted Nationwide with our rather precise needs, they were extremely helpful and came out and measured, we now have a great canopy. Barry and Ross turned up dead on time and did a great job, very happy.

Jun 16, 2026

The promised times were all kept without delay. The installers left the place neat and tidy. The actual awning is as we expected: functional, stylish and easy to operate. Full mark.

May 15, 2026

I've recently had a patio awning installed and the whole process went very smoothly. The salesman that visited was very knowledgeable, but not at all pushy, and both the surveyor and team that fitted the awning were very friendly. Great communication throughout, and competitively priced too, would definitely recommend

Right from the start, the service was excellent. The salesman was very knowledgeable and gave us good advice about what would be most suitable for our way of living. He also gave comprehensive details of what to expect further down the line. The surveyor was also very knowledgeable and gave extremely good advice with regards to the positioning of the veranda and awning. The team of fitters were exceptional; amiable, highly professional and obviously very knowledgeable. Both the veranda and awning were fitted very efficiently, no mess was left and they even covered over the concrete base of the post with surrounding soil. (These supposedly small things make a vast difference.) The veranda and awning look great and will enable us to enjoy being outside, whatever the weather. We would definitely recommend Nationwide to other potential customers.

Mar 5, 2026

While the glass room is good and the installers are very polite, After the install, I am finding a lot of metal debris on grass, in my gravel beds, and in crevices. If they are on tiles, they are easy to remove, but not when they are on grass, gravel beds or on narrow crevices. And these are sharp, and on grass, they can be dangerous if I stepped on them bare foot. The installers should use more dust collection sheets and dust extractors in the future and make sure these metal debris are collected immediately, and should not wait till the end of the install to collect these up.

Aug 27, 2025

A replacement awning for one that had lasted over thirty years. I thought the previous one ( also a Nationwide) was good but the new one has so many improvements and it works well and looks good.

Sep 16, 2025

John, who came to give us the a choice of products, was very nice and spent time with us. However, when he left, we were led to believe that there was certain package that we was getting. But that was, for customers that. Spent ******* and and not 9400. This was a heater, we did have the heater in the end but we was asked to pay for it, when I pointed out we was told it was free we did get it for free. But when the surveyor came out, the measurement for the blind was wrong.And that was another two hundred and fifty pounds.Added to the bill. However, I will say that the installers were very professional. Had to put a few measures, right? But the product does look very good and I can say, I am happy. Would I recommend this company not sure?

Oct 18, 2025

The initial survey was very quick, and the rep was very thorough in his presentation without being push and explained in detail of the options available and what we wanted to achieve and the follow up to installation was reasonably quick, the installation engineers were very prompt and polite and cleaned the area thoroughly on completion and gave a good demonstration on the operation of the canopy before they left

Reviews

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4.9
Reviews 756
5 Stars
91%
4 Stars
7%
3 Stars
0%
2 Stars
0%
1 Star
1%
Reviews that mention popular topics

1 review
0 helpful votes
Follow GEORGE S.
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Disappointing.
17 hours ago

As regards the actual installation of the Awning your guys did an excellent job all round. The reason I title the review as disappointing is they failed to inform me they damaged a brand new metal shed I had only just had installed.

Date of experience: October 9, 2026
1 review
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Great product but took a long time
3 days ago

Good experience overall. The central team are responsive and installers were great.
The installation itself was really delayed and very last minute notification of installation received given lots of chasing. It was good in the end though

Date of experience: October 7, 2026
GB
1 review
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Thank you
1 week ago

From start to finish the purchase and installation of our awning has gone beautifully. Everything was done on time. Would definitely recommend

Date of experience: September 24, 2026
1 review
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Very efficient and business like.
1 week ago

Non stressful which is good for me as a widow. All work persons pleasant and polite. Time table was kept to. No messing about changing appointment times. Overall very good.

Date of experience: September 20, 2

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1 review
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Beautiful Awning
1 week ago

Great salesperson - no hard sell. Informative and helpful.

Great team of fitters who did a lovely job.

Telephone team good in parts. When I spoke to a perron about timescales initially she was very peremptory but thereafter the person i spoke to was very helpful.

Great product

Date of experience: September 17, 2026
GB
1 review
0 helpful votes
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Very good awnings and blinds
1 week ago

The blinds and awnings are excellent bits of kit. They work well and hopefully if we have another hot summer will provide much needed shade. The guys fitting the blinds were very professional and polite. What was not good was the blinds were not fitted as was discussed in the survey. One blind was fitted the wrong way round meaning more exposed wiring and the awnings were fitted higher than discussed meaning future possible AC fitting will be much more difficult. We were not sufficiently on the ball when the fitting took place to realise the mistakes, so recommend you are fully aware of the final fitting and it's as discussed.

Date of experience: September 23, 2026
1 review
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Great product and exceptional customer service.
2 weeks ago

From beginning to end, every visit happened on time and as promised. Thank you!

Date of experience: September 29, 2026
1 review
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Garden veranda
September 24, 2026

From start to finish the process was most professional. The project was completed to a very high standard by first class operatives on three counts. The sales team/surveyor and fitters.The work was done exactly to plan and the site was left in a pristine condition.

Date of experience: September 24, 2026
GB
1 review
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Great product, great service
September 23, 2026

I was really impressed at the professionalism of this company having dealt with sever other companies in the past. The audit was very informative and there was another audit after I had placed my deposit. Very thorough. The awning was ready a little bit earlier than anticipated and the installation was flawless. The product itself is absolutely fantastic. Now, it is not cheap. However, what you get here is an end-to-end service. The alternative is to buy something off the shelf and then get someone to install it for you. So many risks here: you might have not bought the correct size, the person who you hire may not be specifically trained with awnings and if anything goes wrong, the contractor will blame the product and the supplier will blame the contractor. I have had this several times before. So we decided to spent a little bit more and get an awning from Nationwide. Honestly, i would do it again if we ever move house!

Date of experience: September 3, 2026
1 review
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My wife loves her garden again
September 23, 2026

So pleased from start to finish. Everybody was so friendly and obliging. Our back garden is sheltered without losing that outdoor feeling! My wife who takes care of our garden with love and affection, can now sit in it without being affected by the sun. Everyone who has seen the veranda comments how great it looks and they are all impressed with the quality and workmanship.
Thank you so much Diane & Chris xx

Date of experience: September 23, 2026
GB
1 review
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Prompt & friendly service at each stage
September 23, 2026

Very pleased with the final product, but Nationwide also very easy to deal with from initial sales meetings, through survey and installation.

Date of experience: September 12, 2026
GB
1 review
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Excellent service
September 23, 2026

From the first useful visit through to the final fitting, a very professional company.

Date of experience: September 3, 2026
GB
1 review
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Looks very smart
September 19, 2026

Delay from initial enquiry to fitting took about 3 months so we missed using the awning a great deal but it looks great and the fitters were excellent

Date of experience: September 19, 2026
1 review
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Excellent from start to finish
September 19, 2026

Competitive bidding
Arrived on time
Very neat fixing behind a couple of awkward placed trellises
Most important looks great and works easily

Date of experience: September 19, 2026
GB
1 review
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Very satisfied
September 19, 2026

Work was carried out professionally and my property was respected and all mess was cleaned away wouldn't know any work had been done
Workmen very polite and thorough

Date of experience: September 19, 2026
1 review
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Impressive service.
September 16, 2026

We were very impressed with the overall service from the company and are delighted with the quality of the awning we purchased.

Date of experience: September 16, 2026
Andy P. — Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for your 5* review. We are extremely pleased to hear that you are delighted with your new sun awning and impressed with the service you received from all departments. Thank you for choosing us, The Nationwide Team

1 review
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Wonderful Service & Installation
September 15, 2026

Your installation fitter - Matt - was an exceptional worker, very efficient, organised calm and kept me fully informed all through the installation, he really is a credit to your Company.

Date of experience: August 30, 2026
Andy P. — Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for leaving a 5* review. We are pleased to hear that Matt kept you fully informed throughout the installation of your sun awning. Thank you for choosing us, The Nationwide Team

GB
1 review
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All went like clockwork
September 15, 2026

Every stage was well done nice people, all we need is a bit more sun

Date of experience: September 15, 2026
Andy P. — Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for taking the time to leave a 5* review. We are pleased to hear that everything went like clockwork and we hope you enjoy your awning for many years to come. Thank you for choosing us, The Nationwide Team

1 review
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Brilliant
September 15, 2026

Polite, clean and hard working workmen. They were very efficient, hard working and explained everything.

Date of experience: September 15, 2026
Andy P. — Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for your 5* review. We are delighted to hear that you were very happy with the team that recently installed your sun awning, we hope you enjoy it for many years to come. The Nationwide Team

1 review
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Very happy customer
September 15, 2026

Quick fitting smooth process in getting quote to installation

Date of experience: September 15, 2026
Andy P. — Nationwide Home Innovations Ltd Rep
3 weeks ago

Thank you for your feedback, its great to hear that you are very happy with your sun awning and that you found our ordering process quick & smooth from start to finish. Thank you for choosing us, The Nationwide Team