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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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I heard about lensabl through a Groupon offer. I learned after the purchase of the deal that I needed to purchase 2 pairs. Nowhere in the offer noted that. Ultimately, the quality of both lenses was good, was just a little disappointed about the deal. I had to purchase another pair when I only needed one.
I found a deal on a pair of Gucci frames. Prior to the California lockdown I sent my frames in for Rx lenses. Selfishly, I thought it would be a good while before I received the order. I was wrong. I am happy with my order and have attended many Zoon meetings since.
Ordered, arrived timely, exactly how i wanted. Very smooth
I get purple dark lenses for my glasses When they supposed to been blue light protector Clear purple
I was in optical for 14.5 years and had my master abo certificate so I know my stuff and the work that was put out to me was A++++
I was so happy to find Lensabl! Lenscrafters wanted $600 to fill the prescription for "my" frames and I couldn't afford it, so having Lenasbl fill the prescription at around $225 was the best.
I had my frames for over 6 month till they were able to be filled. It was easy to order online and a quick turn around. Very happy!
Lensabl did an amazing job! I was very impressed with the online presence, the delivered package experience, and their attentiveness to any questions I had or emails I sent during the process. Very impressive! I am currently recommending them to friends as we speak. Thank you all very much!
I got my order sooner than expected will buy my lenses from here again
Fast, easy to navigate, high quality lens. Love this wonderful company. Highly Recommend.
My glasses were sent back with the new lenses but the frames were bent. When I contacted Lensabl about that, they were not helpful, stating that happens sometimes when replacing lenses. They suggested we go to a frame shop, not taking any responsibility. However, there was no warning about this that was given to me prior to that. Bottom line is that they should have not bent the frames while replacing the lens process.
Glasses are great! I'm very happy with them. It's a wonderful idea to use my extra frames.
I have a particularly high positive prescription so I was SO pleased to find an online company that could make glasses with my prescription, and for an excellent price. There were a few delays due to some manufacturing issues with the frame and my high prescription, but the customer service team were very responsive and communicative. Will definitely be coming back
Quick service and the quality appears very good. Just wish the lenses were cheaper.
Love the Palisades frame! Lens are perfect! Best of 2020, so far!
Very comparably priced with other online companies. Quick turn around time, less than two weeks. I ordered lenses for my trifocals and they were correctly placed.
I loved the whole process. It was quick and the lenses are of great quality. Thanks!
I would have liked to be recommended thinner lenses. Other than this I am happy with everything.
Please see the title for the description of my experience
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

