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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl Reviews Summary
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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The process of getting my glasses' lenses replaced with Lensabl was excellent. Straightforward, easy process, quick and good quality. Happy to have new lenses in my same frames!
Better than new and now I can enjoy the sunshine with prescription glasses.
Easy process from start to finish...packing and shipping to Lensabl was easy and return of completed order worked perfectly.
I do not recognize the order number or date. Neither is correct
Was thrilled to find a company that would put my new Rx in old fav frames, at a reasonable cost. COVID-19 slowed the process down, but the end result is terrific.
I can't believe they were able to switch lenses. I received my"new" glasses in about 3 weeks after I sent them off, even in the midst of the COVID-19 pandemic. They turned out great.
I've been telling everyone I can about Lensabl.
Although you command a high price, the work you do is excellent. I will probably order from you again. If it happens, it will be my third purchase.
This is my second purchase from Lensable and I am truly amazed by your service! I love the beautiful frames that I received and the lenses are crisp and clear. And do I even need to mention the fabulous price? Incredible!
Glasses originally arrived with a screw missing that I could not fix. Customer service immediately sent me a label and the glasses were quickly fixed and returned. Would definitely use Lensabl again.
Everything went perfectly with my order. My glasses came back to me in a nice case and with free cleaner spray bottle besides!
Easy and worthwhile. I was able to update a pair of expensive frames with a current prescription.
Sent in some regular sunglasses to get new lenses. I loved the frames but really needed the lenses to be prescription lenses. Got them back and they are amazing!
Added clear tops to reader bottoms so I can teach while referring to notes without arm-wrestling my glasses. Thrilled with the results!
This service was such an affordable alternative I have a light prescription and was going to use my own frames & my insurance was still going to charge me an arm and a leg. So happy I opted for lensabl.
I'm a third time customer and I am just so satisfied with them every time. They do a great job in such a timely manner and their prices are just unbeatable. I love my new glasses so much!
First time I've used this company. You can't speak with someone there, only through chatting. The guy I spoke with was very helpful - but once I ordered things got worse. I sent my daughter's frame (Neostyles), paid in advance of course, frames never arrived -- and no one to speak with. So out several hundred dollars, and back at square one.
I have a lot of experience with online eyeglass companies and i finally found the best one. I had my own frames and sent them to Lensabl. They made some very special and excellent lenses for them and sent them back to me very quickly. I had a special request that was very important to me and jason promised me he would take care of it, and he did! I can't say enough good things about the service.
These lenses are just as good, if not better, than any lenses i've ever gotten from top optometrists. The last time i was at the optometrist my new glasses were going to be $900 including some middle of the road frames. That was the last straw. So i found an excellent deal on some super quality frames (Persol) and sent them to Lensabl. I got just the lenses i wanted (progressives with a very specific coating), and they are perfect. Total cost of frames and lenses was about $240. These glasses would have been $1,000+ at my optometrist.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
So glad to hear that William! Glad we could get a special request done properly for you and save you lots of money in the process :)