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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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Was very easy to do from start to finish. Glasses were back in under a week. Fast turn around and quality work.
I've used lensabl twice now and both times were exceptional! Both times my dog chewed up my expensive glasses but the frames weren't too damaged. I'm so happy to have my glasses back to new at a much more affordable price. I also love the cleaning spray they send with each order.
After the Groupon I found, the price was unbeatable for great lenses. I bought an otherwise like new pair of Ray Ban Wayfarer sunglasses with a scratched lenses for $25 shipped on eBay... yes, they are real! I bought the standard progressive lenses in the G15 green. I'm very happy with my glasses, the prescription is spot on and they look awesome!
Great and easy. Everything went smoothly no issues. Great price and very affordable.
Really great frames my wife bought me and then needed the lens to match. Plugged in my prescription, shipped them off and two weeks later my new frames and lens.
I ordered my lenses for my glasses. With this company. They did a great job with the final result. You will need patiences as it took almost a month to receive back. I just sent my second pair in to be done.
I was so pleased to finally be able to wear my favorite frames after collecting dust for 3 years, because the major eye glass centers won't put lenses in frames that are not purchased from them. This process was so easy and convenient. As I discover new and unique frames I will be sending them to lensabl for the lenses.
I was a bit reluctant of buying glasses online, but their website have a very cool feature to test them so I gave it a try. The purchase process was very smooth, the quality of the glasses is good. I also have to mention that customer support was great, and I had all of my questions resolved within 1 day. I would buy again!
The process was good overall, but I did notice that small imperfections in the shape of my original lenses as they fit to the frame were greatly exaggerated in my new lenses so there are some gaps near my half frame. I'm not too worried about them falling out, but I'm more worried than I was with the old lenses. As far as the prescription being accurate and all, I have no complaints there.
The ordering process was fairly easy. My order hit a glitch, small lens scratch, and had to be sent back to lab. This snag created a big problem for me as I had planned/needed my glasses for upcoming travel. I contacted a customer service rep and explained my dilemma. She immediately followed up, contacted me with updates, and overnighted my glasses. I am pleased with my glasses and especially pleased with the service!
I would not suggest getting progressive lenses from lensabl as they cannot adjust according to frames
Everything was completed as told it would be, very satisfied. They are now my go to guy's
I was leery of replacing a bad set of bifocal lenses with a single vision, but I was happily surprised on how good they were and well made. Excellent!
Great experience and easy to use. Will use again.
Good communication along the way
Excellent! Ordered lenses for our Bose frames, my husband and I have been wearing the lenses daily - see out of them perfectly and they snapped into my Bose frames like a glove. Thank you!
I had new lenses put in my old frame. They warned me that the frames might break and asked if I wanted them to proceed. I felt I had nothing to lose so I told them go ahead. Everything turned out fine and I am pleased with my new lenses and with the customer service I experienced.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!

