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Get the high-quality lenses you need, in your own frames, all from the comfort of home starting at just $97. We also carry designer frames, contacts, and provide at-home vision prescription renewals.
Upgrade your vision today at lensabl.com
Lensabl has garnered a reputation for providing high-quality lenses and a convenient service for replacing lenses in existing frames, with many customers expressing satisfaction with the product quality and the speed of delivery. However, concerns have been raised regarding customer service responsiveness, particularly during issue resolution, as well as occasional discrepancies in prescription accuracy. While many customers appreciate the transparency and communication throughout the process, there are notable frustrations related to the handling of returns and remakes. Overall, Lensabl is viewed positively, though improvements in customer support could enhance the overall experience.
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My vintage rayban frames where fitted with a new prescription sunglasses lens which fit the frames perfectly. It's great that i can keep my vintage frames.
I have used Lensable on 3 occasions having new lenses put in existing frames. All 3 have are progressive lens prescriptions. The results have been perfect! Highly recommended. Quick service and less expensive than other sources.
Process was fast and efficient and the quality of the lenses are fantastic. My only frustration was the difficulty of actually trying to get someone on the phone just to double check the measurements and lens prescription and the logistics of it all. That being said, I will definitely be using Lensabi again. Thank you
You lost my irreplaceable Warby Parker frames. They do not make them anymore, so I am out of luck. This is literally the business you are in—replacing lenses. How do you lose a frame?
I sent my $200 frames in and got them back so stretched out they fall off my face. They offered me $14 to get them adjusted, but nobody has been able to bend them back. The lenses don't seem to fit right. So, I have $50 sunglasses that are useless. Awful!
I sent my glasses in 2 weeks ago and still have no update on my glasses coming back. The tracking number with my order is invalid. I tried to contact customer service with zero success. Convinced that i will never receive my glasses.
The process was good and very efficient. Sadly the product wasn't. The "brown" tint came out to be a reddish almost red tint, instead of brown. And when worn, I can't see well with them. I can't see clearly, yet, I know it is the correct prescription because I'm using it with my regular glasses. I've been traveling a lot for work and missed the window. Now I'm stuck with a useless prescription. I'm sad.
I ordered all three and each one meets all my expectations and exceeds.
First-time buyer: The coating began deteriorating almost immediately. I initially assumed it might be a temporary layer, but after 36 years of wearing glasses, I've never experienced anything like this.
I needed prescription lenses put into a set of motorcycle glasses I bought. They were wrap arounds, and many of the places I considered wouldn't touch them due to the complexity of the work. Lensabl was fantastic, contacted me when they needed info, and my glasses were ready in 2 weeks. A few months later I needed new glasses, got them from optometrist, but was never happy with the fit. They couldn't use my old frames as they said that they aren't in circulation anymore (?). So I sent them to Lensabl, and they again did a fabulous job. Highly recommend.
I ordered lenses for a Viture VR glasses insert in January, and am still waiting in April! Lensable keeps telling me that the frame isn't available right now, the frame is $13 next day delivery on Amazon, total BS.
I wanted a second pair of Bose Tenor frames with new prescription for computer use and hours of conference calls every day. Unfortunately, they are discontinued so I ordered Bose Tempo instead. Tempo could not accommodate my strong prescription. I ended up buying the Tenor frame on eBay and ordered just the lenses from Lensabl. Due to the strong prescription, I was unable to install one of the lenses myself. Lensabl helped my install the lens and even paid for shipping. This is my third order and while I had issues with one previous order, Lensabl remade my lenses free of charge that time and I have been super happy with all my orders. Thank you for making it easy to shop for eyeglasses from home!
I ordered a pair of Ray Ban Metas. With prescription transition lenses In error I ordered the wrong size. I reached out immediately to Lensabl. I did not receive a response until the next day when I was told the order was at the lab and too late to change. Not happy!
I bought these super cute frames in Spain. I had never used lensabl before, and I was very pleased with how they got my prescription correct!
You guys sold me frames that you didn't have in stock, I payed for for expedite shipping literally for nothing. When buying the frames I got offered to add RX lenses, I passed on it, later on, and few days later, I decided to move forward with lenses and return the frames for the service that you offer for lenses to my surprise you guys decided that the frames that I bought from YOU and offered lenses for, were not elegible for your service. After sent you an email someone said they will do it. Days later a different person email me saying you guys couldn't do it. Still took my money for shipping. Everytime In social media in a group for Ray Ban Meta, if someone mentions you company, literally had a bad experience like mine, and if someone mentions your company as an option to get your services I basically tell them my experience making sure they don't have a similar experience like mine.
I was not told that the glasses will have lettering on the glass before ordering. I want a full refund.
Easy website, quick delivery, excellent quality and clarity...
I do wish they had recommended high index lenses for me - one of my lenses is pretty thick - not a dealbreaker though...
Excellent service! I've had two pairs of eyeglasses prepared with my prescription an exceptional job!
Had new prescription transition lenses put on my hunting frames. They were delayed and price was increased after I sent them in due you finding they needed to be shatter proof. Glasses cameras our well.
Lensable charged hundreds of dollars and cannot even provide usable lens after remaking the order. I really liked my Oakley clubface frames model OX3102, so I then ordered the same prescription at GlassesUSA.com with immediate excellent success. It is clear lensable does not have the expertise to provide a quality product. Even after re-making the order.
Lenable offered to make the SAME order AGAIN for $151.50, which INCLUDED a 25% discount. How many of you reading this, believe lensable would have magically made this right the THIRD Time? I had already paid over $200 plus lost TWO MONTHS as it took three weeks the First Time from 1/1/2025 to late January and THEN the SECOND lens was received 2/25/2025! I lost hundreds of dollars at lensable and yes I will never order from lensable again.
Answer: I was not so lucky and have had a horrible experience withLensabl. After two months I'm still waiting for progressive lenses that cost over $600 and Neither my frames nor the lenses I ordered are back to me. Next time I will use a local eyewear store.
Answer: They falsely boosted about putting new lenses in existing frames (in a very short turn around like a week) not the 8 months it's been
Answer: Once your frames arrive at our lab, assuming you've provided all required Rx information, lens production is 4-7 business days on average before shipping
Answer: I purchased some really awesome vintage glasses with octagonal black plastic frames made in France, probably from the late 1960s or early 1970s. I was so excited to have them made into sunglasses. I took them to my local optical shop and was told, "I hope you didn't spend much on these because you wasted your money. No one will touch frames this old, because the plastic is so brittle it will just shatter." I was so disappointed. I tossed them in a drawer and forgot about them for a few months. Then I saw an ad for Lensabl online. I contacted them and asked if they could work with vintage frames, and the answer was "No problem!" I was nervous to send the frames in but figured I didn't have anything to lose. I just received the glasses back in the mail today (two weeks from when I mailed them in), and they are incredible! The frames were cleaned and straightened, and the new lenses are perfect. I love them so much. Thanks, Lensabl!
Answer: They clearly don't have the infrastructure set up to be in this business where each frame is a customer order. In cases like they they are not staffed with customer services that can be actually helpful which only result in wrongly made glasses. They broke my glasses and are not trying to it at all. I posted review on here before and then it just disappeared for some reason, I'm not sure if they are paying people to get rid of negative reviews.
Answer: Transitions take an upwards of 30 seconds to Transition. The weather conditions can impact the Transition time. Brighter and warmer outside conditions= transitions faster.
Answer: I am having the same experience. Took my money, lost my frames and have done nothing on refund nor damages. I filed with BBB as well. Why are they still in business is a surprise to me?How many more consumers do they need to harm before they are fined and/or shut down?
Answer: All prices are in USD ($) but we do ship to Canada as well :)
Answer: Yes all of our lenses are guaranteed or we will re-make them if any issues once you receive them back. Thanks!
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All progressive lenses come with faint engravings that serve as alignment guides for the prescription. These markings are a standard part of the lens manufacturing process and cannot be fully removed. While they are designed to be subtle and not interfere with vision during everyday wear, they are necessary for ensuring proper functionality.