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From the business

Our mission and passion, since 1995, is to provide you with the best way to buy contact lenses - better than your eye doctor, better than big box, better than other websites. We think you’re looking for the best prices on brand name contact lenses supported by hassle-free business practices. We’ve grown and invested over the years to ensure we can meet your needs. Everyone on the team is dedicated to one thing only, your satisfaction with our service. Give us a try, you’ll be glad you did!


lens.com
Louisiana, MO, United States
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Lens.com Reviews Summary

The company has garnered a reputation for competitive pricing and a user-friendly ordering process, with many customers appreciating the wide selection of contact lenses and efficient customer service. Positive experiences often highlight prompt assistance in correcting orders and addressing prescription issues. However, concerns arise regarding hidden fees during checkout, shipping delays, and occasional inaccuracies in fulfilling prescriptions. While many customers express satisfaction with the overall service, the lack of transparency in pricing and the need for improved communication regarding order changes are common areas for improvement.

This summary is generated by AI, based on text from customer reviews

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59,822 reviews

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Illinois
1 review
0 helpful votes
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Consistent
June 18, 2025

Consistent in pricing and delivery. Appreciate the responsiveness.

Date of experience: June 18, 2025
Florida
1 review
0 helpful votes
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Eyes couldn't believe it!
June 17, 2025

The price and efficiency was comforting. Would order from them in a couple of months without hesitation.

Date of experience: June 17, 2025
South Carolina
1 review
0 helpful votes
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Quick and easy!
June 17, 2025

My order arrived sooner than expected. And was very easy to renew.Thanks!

Date of experience: June 17, 2025
Illinois
1 review
0 helpful votes
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Honestly, They Delivered!
June 17, 2025

I was a bit nervous ordering since I previously never heard of Lens and didn't want to risk being scammed. But the price was too good and I caved, since I just needed to order 1 replacement box. I was hella surprised how quickly my box shipped. Ordered on Monday, arrived on Thursday!

Date of experience: June 17, 2025
Washington
1 review
0 helpful votes
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I receive my order
June 16, 2025

My experience was good, no any problems with the delivery at all.

Date of experience: June 16, 2025
California
1 review
0 helpful votes
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Fast service
June 16, 2025

I've been using the service for quite some time and have always delivered on time

Date of experience: June 16, 2025
Florida
1 review
0 helpful votes
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Great-Fast and Easy
June 16, 2025

Great team there! Always on time with confirmation and deliveries

Date of experience: June 16, 2025
Illinois
1 review
0 helpful votes
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Process to order contacts was as easy as anywhere else and cost was cheaper; however, the shipping takes a week or more and you are not provided with a tracking number to know when to expect them. It almost seems worth it to pay a little more elsewhere knowing they'll arrive in 2-3 days and you can track the status.

Date of experience: June 15, 2025
Florida
1 review
0 helpful votes
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Quick delivery
June 14, 2025

I placed an order and received my contacts within 5 days including prescription verification.

Date of experience: June 14, 2025
Texas
1 review
0 helpful votes
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Order fulfilled
June 14, 2025

It was easy to use Lens.com. My order was fulfilled correctly and delivery was fast.

Date of experience: June 14, 2025
Ohio
1 review
0 helpful votes
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Great price and service!
June 13, 2025

I went online and compared prices and Lens had the best price and I found their website very easy to maneuver. Placed my order and got my contact lenses within a few days. I appreciate working with businesses like this!

Date of experience: June 13, 2025
Ohio
1 review
0 helpful votes
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Great experience
June 13, 2025

Good value and positive experience overall. Would reorder.

Date of experience: June 13, 2025
Minnesota
1 review
0 helpful votes
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Lens
June 13, 2025

I called to place an order and the lady was very helpful and helped me correct an issue that I had done! Extremely helpful!

Date of experience: June 13, 2025
Pennsylvania
1 review
0 helpful votes
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I was very satisfied with the process and delivery of my contacts. The turnover time was very short.

Date of experience: June 13, 2025
Wisconsin
1 review
0 helpful votes
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Received as ordered
June 12, 2025

Good. Why are you making me type a minimum of 50 characters?

Date of experience: June 12, 2025
Florida
1 review
0 helpful votes
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June 12, 2025

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Date of experience: June 12, 2025
Texas
1 review
0 helpful votes
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I was not much help and she did everything…very patient with me.

Date of experience: June 12, 2025
Indiana
1 review
0 helpful votes
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Overall, I am very satisfied with the with the quality of the lenses purchased through Lens.com.

Date of experience: June 12, 2025
Georgia
1 review
0 helpful votes
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Great
June 12, 2025

I was amazed by how much cheaper you guys were. And not just that, but the service was great as well. And to top it off, I received the contacts shortly after ordering them! Overall, this was way better than 1800Contacts! I will definitely be coming back for my next order!

Date of experience: June 12, 2025
California
1 review
0 helpful votes
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Dropped one of my gas perms down the sink. Found this company online when I was searching to find a place that could replace my contact. Entered my prescription, picked out my contacts and about a little over a week later my contact arrived. I will be doing business again with Lens.com.

Date of experience: June 11, 2025