Lens.comReviews 5,713

I received my lenses but the wrong power was sent. The shipping label had the correct power the wrong was pulled. I feel as though expedited shipping at the companies cost was warranted but they didn't see it that way even though it was their mistake. I feel this was poor customer service since they made the error which caused me to not have my lenses timely.

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My contact lens RX was misread and my contacts were held a couple weeks until I inquired about my order. Why did I have to do a chat to get somebody to look at RX and release my order?

I called and spoke with a nice professional lady. She was very informative and helpful. She answered all my questions and was patient with me. My contacts were delivered in a timely mannor and packaged well.

Friendly and attentive customer service representative

Customer service was responsive Vary accommodating!

These were actually pretty good. A little uncomfortable but not crazy, although one of them does move a bit around.

Repeated customer. Always satisfied. Extremely fast processing and delivery. Lens.com was the cheapest price for the type of contacts I wear.

Thank you for the fast shipment and great product. I'm very satisfied and will order with you again.

I was told I failed exam and needed a physical exam, contacts could not be shipped. Then I was billed and they were shipped after I ordered from optometrist. This false information will happen to the right person and your whole bot system will need a= to be overhauled.

Make the process as simple & clear as possible and you have win. Always consistent with this lens.com, thanks!

Everything was pretty smooth but shipping was slow. DHL has little or no presence in Hawaii and they just send USPS after a few days moving around DHL network. This really slows down shipping. Lens order was easy, and product looks good. Thanks.

Lens.com is consistently quick and easy. Much appreciated.

Received my contacts a few days early. I've reviewed. Why do I need to write a novel. I got my contacts; I'm happy about that.

I love my contacts. And it was so easy to reorder. It's a great service

Hard lenses are hard to find. Not only do you still offer but you have great prices. Thank you!

Lens.com is great to order from, and NO hassle to return used lens

Fast delivery, best prices on the internet and expiration date on lenses is further out than Warby Parker by 10 months.

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When calling, sometimes had a hard time communicating, however, once I was able to connect with someone that I could communicate well with, customer service was great. Contact is priced at 1/3 cost of my eye doctor and same quality! Will definitely order in the future.