Lens.comReviews 5,709

I do happy that they sent me my Prescription lenses. At first I wasn't able to get them because didn't have any that would fit My eyes but they got ahold of My Eye Doctor and got the prescription I needed and then they made them specifically for Me. I didn't know they did that until I received them. I Love this company! I would highly recommend them.

The rep who helped me was very patient and kind. I just received my lenses but haven't wore these yet. The purchase process experience was fantastic.

I am pretty blind and Ive always wanted fun colored contacts but I was nervous I wasn't able to. The price is actually pretty great for the quality and I can actually see while wearing them!

I placed the order with Lens.com. My doctor took a while to respond to me with copy of prescription and lens. Com reached out on my behalf and got things done!

Thank you for reaching out to my eye dr. to get the specific contacts I wanted. Even though I was fitting for a different brand of contacts. You were very helpful in getting me the brand I wanted.

I'm thankful the company works quickly. I got my contacts in record time, for vacation. I appreciate all your workers do for customers. Your company is awesome.

Appreciate being able to order both RGPs and soft lenses from the same site. Would have been helpful to know that they were going to be shipped as separate orders.

Prescription process is annoying. I would have much preferred a text rather than being forced to call into customer service. Prices are horrible. I still need to jump through hoops to try and get rebate. Honestly, waste of my time! I'll be looking for cheaper and easier company to order through.

I ordered a few pair of contacts. I'm not sure how i accidentally forgot to put my prescription in one, but i wish it had been questioned since the other two had the same prescription/doctor etc. i also tried to do the rebate & wish the instructions/proof of purchase was a little clearer - i'm not sure if i sent the right things.

I ordered a pair of. Rx Halloween lenses ($65 full price). I received a email saying my order was put on hold while they contacted my eye doctor. At that time, I replied that I would like the order canceled since it was going to take to long. I was told to call cust srv. Due to my disability, I am often unable to use the phone

The site was easy to use to search and find my contact brand and prices were the best when compared to other sites. I highly recommend and I will continue to use Lens.com

My prescription was verified within a business day and shipped out. The price of my brand of contacts was less than any other site I researched. I live close to where they were shipped from, so arrived in a few days. Very pleased with lens.com.

I ordered a month's supply of normal contact lenses and one special costume lens. I got the one lens, but the supply order had to be cancelled due to a mistake, I had to order (and pay for them) again, and the payment for my first order was to be refunded. So far, I haven't received the box of lenses or the refund. Wondering if I should just cancel.

The only thing that I can say is that the pricing wasn't totally transparent on the order screen and $98 in fees and taxes on a four box order was not acceptable so I reduced my order to a single box.

They were good at communicating as the contact order got stuck at the doctor's office. Contacts arrived promptly after it was fixed

I ordered a pair and sent in my prescription but my prescription was for bifocals and I wanted regular. When I called the person I talked to was very helpful and called my optometrist and got it all taken care of. I have been buying my contacts from Walmart for the past two decades? Maybe and now have a way lower price on lens.com. Very great

Ordering was very easy! I got my contacts earlier than I expected which was very nice! The price was the best out of all other companies!

Did not match prescription, gave me a stronger prescription- I think that's against the law… also different contacts than was prescribed. O h& the 25 dollar "fee" that I did agree to is absurd. When I asked customer service about it, they said I could find it on the website somewhere, but I have not found it yet.