Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co has a rating of 4.6 stars from 972 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
We monitor reviews for authenticity
Easy shopping experience got remote i needed as other remote broke
Great service and delivery plus follow up on customers. Great product
Thanks, Tulia! We're thrilled you enjoyed our service and follow-up. Glad you love the product too!
I had issues trying to complete the order, but eventually I managed to finish the order.
Thanks, Robert! We appreciate your patience and are glad you managed to complete the order. We're on it and will follow up with customer support soon. Thanks for choosing Laser again!
Easy order placement.Great communications. Quick delivery. Excellent product.
Thank you for your feedback! We're pleased to hear that you had an easy ordering experience, great communication, and quick delivery. Enjoy your new product!
All went well. I have bought from Laser before and been happy with the products.
The website was easy to navigate and product descriptions were good.
Thank you for your feedback! We're glad you found our website easy to navigate and the product descriptions helpful. We appreciate your support of an Australian company!
Ron is very very help full.Great product and services
Thanks, Taif! We're glad to hear Ron was helpful and that you're satisfied with our product and services. We appreciate your support!
Good *******890*******890*******890*******890*******890
Thanks, Shane! Looks like you're really happy with those *******890s! We're thrilled you got the right result. If you need more *******890 fun, you know where to find us!
Got our things quickly but high delivery fee we had
Thanks for your feedback, Jem! Glad to hear you got your things quickly, but sorry about the high delivery fee. We aim to offer the best prices overall and will take your comment into consideration. If you need anything else, just let us know!
Thanks, Linda! Happy to hear your item arrived quickly and you stayed updated. Internet searches can lead to great finds! If you need anything else, we’re here to help.
Great service, good communication and updates, fast postage
We're thrilled to hear that finding what you needed was a breeze and that our service didn't lag behind! We promise to keep the fast postage and clear updates speeding your way. Thanks for choosing us, Kris!
Had to try 3 times before paypal activated but once the payment screen found pay all good
Thanks for your feedback, Graeme! Sorry to hear about the PayPal issues, but glad it worked out in the end. We’re happy you chose us for quality at a good price. If you need any more help, just let us know!
So far, my shopping experience has been very good, and the sound bar remote control arrived in the post within several days of placing the order.
I am happy with my purchase.
Thanks, Mike! Great to hear your shopping experience has been good and that you received your remote quickly. If you need anything else, we're here to help!
I ordered the product only 3 days before it was delivered to me. Excellent service
Thanks for the glowing review! We're thrilled to hear our delivery speed and the global compatibility of our Laser DVD player hit the mark for you. Enjoy your movies from all around the world!
I obviously didn't read the page properly. I wanted a replacement remote, but the email confirming my order told me I've ordered a new DVD player plus a remote. But that's okay.
Wonderful experience will be using them again quick delivery easy to use site
Thanks for the five-star review, Lloyd! We're thrilled to hear about your wonderful experience and that you found our site easy to use with quick delivery. We look forward to providing you with another top-notch experience when you need us next!
Very fast delivery and product as described. Good range for what I was looking for
Thanks for the five-star review, R P.! We're glad to hear the delivery was swift and the product met your expectations. It's great that our range caught your eye and the discount code brought you to us. We look forward to serving you again soon!
Excellent and quick service. Answered questions a
With genuine information. Eager for me to understand
Quick delivery
Stars aligned and it's a perfect score from us too! Thank you for the high praise on our quick and informative service—nothing beats a speedy delivery with a side of genuine help. We're thrilled that our brand made the cut for you, turning your quest for quality into a tale of satisfaction. Your feedback is the cherry on top of our day. Cheers to more flawless experiences and fast deliveries!
Online have never received my order,what has happened to it I got notification it had been shipped but it has not arrived
Both keyboard and mouse are good replacements for old equipment that got wet.
Thank you for the five-star review, Malcolm! We’re delighted that the keyboard and mouse have seamlessly stepped into their roles. Appreciate the shoutout from your friend—glad we could live up to the hype!
Fast and easy! Received in good time and good order, safely packed, all is well, thank you.
Thanks, Erald! Fast, easy, and well-packed—sounds like a win! Glad to hear your existing Laser combo served you well. If you need anything else, we're here to help!
Answer: Hi John, please reach out to us on [email protected] and we will help address any concerns.


Thanks, Emck! We're glad you had an easy shopping experience and found the remote you needed. Happy to help when you needed it most!