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From the business
LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.
Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.
We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.
Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.
Laser Co Reviews Summary
Laser Co has a rating of 4.6 stars from 971 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.
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The item I ordered was unfortunately not suitable. Laser understood my problem and organised a refund for me.
Ordered on the weekend, shipped on the Monday with great communication and tracking. Well packed and included a free gift which was a nice surprise.
Thank you for your kind words, Alastair! We're thrilled to hear you enjoyed our service and the surprise gift. Looking forward to serving you again!
Information supplied re the optional reverse camera was extremely helpful
I purchased the camera and it was very easy to install
The only problem I had was the delivery guy throwing the package over the fence in with my dog not particularly good form
Thanks for the feedback, Suzanne! We're glad you found the information helpful and the camera easy to install. Apologies for the delivery issue – we'll address it with our courier.
It was so easy and fast, received it in perfect condition, I highly recommend this company to buy what you need, I definitely will be buying again
Thank you for your wonderful review, Teresa! We're delighted to hear you had a great experience and that everything arrived in perfect condition. Looking forward to your next purchase!
Ordering was simple. Item arrived within a week and was as described
Thanks, Bron! We're glad you found the process quick and appreciated the value for money. Enjoy your purchase!
Item I received was unusable DVD Player Badly damaged I was sent a replacement DVD by return post at no cost
Thank you for your feedback, Peter. We apologize for the inconvenience caused by the damaged DVD player. We're glad to hear that our customer service team could promptly resolve the issue and provide a replacement at no cost. We appreciate your understanding and support.
Very quick delivery of the parcel and I found it a very affordable price, thank you!
Thank you for your feedback, Faith! We're thrilled to hear you enjoyed the quick delivery and found our prices affordable. Your support means a lot to us!
Great price and fast delivery, haven't used the product yet as it's a gift.
Thanks, Skye! We're glad you appreciated our prices and delivery speed. Hope the gift is a hit!
Ordered two controllers for a device.
Enquiry sent was resolved in a very professional and timely manner.
Product arrived safely and as advertised.
Very happy w/ purchase and service received.
Thanks! :)
Thank you, Ashley! We're delighted to hear you had a great experience with our service and that your controllers arrived safely. Enjoy your purchase! 😊
Ordered a kids pebble gear tablet, price as great, tablet arrived quick and in great quality
Thank you for your feedback, Sarah. We're glad to hear you were happy with the price, quality, and quick delivery of the tablet. If there's anything specific that led to the 2-star rating, please let us know so we can improve our service.
My was lost in the system the Aus post number was invalid. Hopefully after a phone call it gets sorted
Thank you for your feedback, Bruce. We apologize for the issues with your order. We are looking into the matter and will contact you shortly to resolve the problem. Your satisfaction is important to us, and we appreciate your patience.
Good price and very quick delivery and very easy to set up that manual was very helpful and easy to follow
Thank you, Ian, for the 5-star review! We're glad to hear you appreciated the good price, quick delivery, and easy setup. Your positive feedback about our manual is especially encouraging. We look forward to serving you again!
Easy shopping experience. Like the new look and feel.
Products are great. Charges my laptop!
Thanks for your feedback, Prashant! We're thrilled you enjoyed the new look and found the shopping experience easy. Glad to hear the product is working well for you!
Had the exact item I needed and it was delivered within 3 days which was great.
Thanks, Steve! We're thrilled to hear you found exactly what you needed and received it quickly. We appreciate your kind words and support!
Thank you, Liu H.! We're glad to hear you're happy with our service and found our site easy to navigate. We appreciate your positive feedback on our prices and delivery speed.
Package arrived faster than expected which was great. It came within the same week that I ordered it
Thank you for your feedback! We're delighted that your package arrived quickly and that you found our prices affordable.
Came fast, as described thanks a lot ………………………….,,,,,,,,,,
Thanks, Taryn N.! We're thrilled to hear everything arrived quickly and as described. We appreciate your support and are glad you found our prices unbeatable!
Thank you for the delivery, it was timely. Loved it and looking forward for future orders.
Thank you, Evance N.! We're glad to hear the delivery was timely and that you loved it. Looking forward to serving you again in the future!
Very happy with the purchase and the delivery. Easy online purchase.
Thank you, Ilona! We're delighted to hear you're happy with your purchase and the delivery. We appreciate your continued trust in Laser products!
Easy shopping experience got remote i needed as other remote broke
Thanks, Emck! We're glad you had an easy shopping experience and found the remote you needed. Happy to help when you needed it most!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks, Jackie! We're glad we could resolve the issue and assist with your refund. Your satisfaction is important to us.