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Laser Co

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
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Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 973 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 13 days

Instant Feedback

1,053 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Marta D.
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Easy to use and straight forward layout. Very happy

Date of experience: October 24, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Marta!

Australia
1 review
0 helpful votes
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Great!
October 24, 2021

Great! Fast shipping, easy transaction. Very easy process.

Date of experience: October 23, 2021
Punit K. — Laser Co Rep
over a year old

Appreciate your feedback, Linda! Look forward to serving you again!

Australia
1 review
0 helpful votes
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Easy purchase
October 21, 2021

Easy purchase - prompt delivery & price was right. Laser brand has reliable in my past experience.

Date of experience: October 21, 2021
Punit K. — Laser Co Rep
over a year old

Appreciate your comment, John. Look forward to having you on our site again!

Australia
1 review
0 helpful votes
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Very prompt delivery
October 21, 2021

Very prompt delivery. Well wrapped - it took me about half an hour to get into the box!

Date of experience: October 21, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear you were satisfied, Matthew. Look forward to serving you again.

Australia
1 review
0 helpful votes
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Quick delivery, great price
October 19, 2021

Quick delivery, great price. Would definitely use again!

Date of experience: October 19, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your review, Stephen. You will find the tracking details for your package in your inbox. We look forward to serving you again.

Australia
1 review
0 helpful votes
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Too damn hard to get anywhere at the checkout! Took me over 6 tries to get it to work - and that also entailed closing the browser, deleting cache and cookies and coming back to try again: still had problems! Finally got it to work, but it was a darn pain!

Laser Co attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: October 18, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for taking the time to leave a review and sharing your checkout experience with us. We apologize for any inconvenience caused by the difficulty you experienced during checkout. We take our customers' feedback seriously and will make sure to investigate and address any issues with our checkout process to ensure a smoother experience for our customers in the future.

If you have any further concerns or questions, please don't hesitate to reach out to our customer service team, who will be more than happy to assist you.

Thank you for choosing our company, and we hope to have the opportunity to provide you with a better shopping experience in the future.

Australia
1 review
0 helpful votes
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The web site was easy to use the Description on products were very helpful.

Date of experience: October 1, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear we were of service, Trent. Look forward to serving you in the future.

Australia
1 review
0 helpful votes
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Smooth and straight forward
September 28, 2021

Smooth and straight forward. Advice given to me by Laser Corp prior to purchase was timely and accurate, enabling me to proceed with the purchase. The purchase was seamless and the items arrived prior to the estimated delivery date. A great outcome.

Date of experience: September 27, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear everything went as you expected. Looking forward to serving you again.

Australia
1 review
0 helpful votes
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So far so good lets see how long it will take to get here

Date of experience: September 21, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your review, Karin. You should be updated with a tracking # once it is shipped through. We look forward to serving you again.

Canada
1 review
0 helpful votes
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Good, easy to order and quick delivery. Came packaged properly too.

Date of experience: September 20, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Debbie. Look forward to serving you again.

Australia
2 reviews
0 helpful votes
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Quick delivery, very easy, very happy!
September 14, 2021

Quick delivery, very easy, very happy!
Will definitely buy from Laser again :) is

Date of experience: September 13, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear Janet! Look forward to having you again on our website!

Australia
1 review
0 helpful votes
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Prompt dispatch and well packaged
September 2, 2021

Prompt dispatch and well packaged. Best set top box hands down.

Date of experience: September 2, 2021
Punit K. — Laser Co Rep
over a year old

Great to read your review, thank you! Look forward to serving you again!

Australia
1 review
0 helpful votes
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The case I received with the tablet does not fit - the holes for charging etc are in the wrong places. However, they offered me a refund very quickly. Thank you.

Date of experience: July 26, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, John. Great to hear our customer service team was able to help resolve your concerns.

Australia
1 review
0 helpful votes
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Prompt professional service
July 22, 2021

Prompt professional service. Quick replies to my emails re same.

Date of experience: July 21, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear of your experience Peter. We look forward to serving you in the future.

Australia
1 review
2 helpful votes
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Great shopping experience
July 20, 2021
Updated review

Great shopping experience. Very easy to order. Delivery extremely quick.

Date of experience: July 20, 2021
Punit K. — Laser Co Rep
over a year old

Great to hear that, Kevin! Look forward to serving you again.


Great shopping experience
July 13, 2021
Previous review

Great shopping experience.

Date of experience: July 13, 2021
Australia
1 review
1 helpful vote
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Impressed by the prompt delivery of quality Laser products.

Date of experience: July 20, 2021
Punit K. — Laser Co Rep
over a year old

Thank you for your feedback, Anant. Look forward to serving you again.