Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Laser Co

Laser CoReviews 970

4.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

LASER is Australia’s home-grown tech brand (est. 1987) creating everyday electronics that are reliable, great value, and easy to use.

Our range spans audio, home entertainment, smart home, power, and IT accessories—designed in Sydney with local warehousing, fast fulfilment, and responsive customer support.

We partner with leading retailers, online marketplaces, and industry resellers nationwide, backing every product with warranties, rigorous compliance, and a commitment to sustainability. With over 35 years of experience and established teams in Australia, Hong Kong, and China, we bring new technology to customers quickly and responsibly.

Agile and innovative, we stay ahead of emerging trends, tailoring solutions to meet diverse needs. From concept to completion, we focus on quality, service, and tech that works—whether enhancing homes, empowering workspaces, or making life on the go easier, all with a trusted Australian name.


laserco.com.au
Macquarie Park, NSW, Australia
+5
How would you rate Laser Co?
grey stargrey stargrey stargrey stargrey star

Laser Co Reviews Summary

Laser Co has a rating of 4.6 stars from 970 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Laser Co most frequently mention fast delivery, great service and shopping experience. Laser Co ranks 10th among Electronics sites.

service
82
value
5
quality
15
This company responds to reviews on average within 12 days

Instant Feedback

1,023 reviews

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Kim Q.
Unfollow Kim Q.
Share Review
Report Review

Excellent service quick delivery and exactly what I ordered I had no problems dealing with lazer

Date of experience: November 29, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear your experience was top-notch, Kim! Ensuring quick delivery and spot-on orders is our jam. Thanks for choosing us for your grandsons' Christmas gifts!

Australia
1 review
0 helpful votes
Follow Alison K.
Unfollow Alison K.
Share Review
Report Review

Very easy to navigate around site order arrived safely and company checked that I received it great customer service

Date of experience: November 26, 2023
Punit K. — Laser Co Rep
over a year old

Thanks, Alison, for the 5-star review! We're glad our site was easy to navigate and that we fit your budget. Looking forward to serving you again!

Australia
1 review
0 helpful votes
Follow Paul E.
Unfollow Paul E.
Share Review
Report Review

Lovely!
November 26, 2023

Lovely! Thankyou Although I didn't think the Ninja Turtle USB cable was top quality. It didn;t fit my items snuggly like other quality usb cables I own.

Date of experience: November 26, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the 'lovely' 5-star review, Paul! We're thrilled you're happy with your purchases. Looking forward to your next visit!

Australia
1 review
0 helpful votes
Follow Deepak L.
Unfollow Deepak L.
Share Review
Report Review

Highly satisfied
November 24, 2023

Highly satisfied. Good view so far. No issues used three times.

Date of experience: November 23, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the high praise, Deepak! We're delighted to hear about your satisfaction and smooth experience.

Australia
1 review
0 helpful votes
Follow Jay D.
Unfollow Jay D.
Share Review
Report Review

Very fast delivery & up to date with communication & extremely happy with the overall proficiency of the company.

Date of experience: November 19, 2023
Punit K. — Laser Co Rep
over a year old

Big thanks, Jay! Your feedback lights up our day! We're super happy to know our speedy delivery and communication hit the mark. Here's to more awesome experiences with you!

Australia
1 review
0 helpful votes
Follow Achilles K.
Unfollow Achilles K.
Share Review
Report Review

Delivered on time and was provided with continuous...
December 14, 2023
Updated review

Delivered on time and was provided with continuous updates.

Date of experience: November 17, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the positive vibes, Achilles! We're glad you appreciated our timely delivery and updates. Curious to know, what could we do to make your experience a solid 5-star one next time? Your feedback is our stepping stone to excellence!


Easy to scroll through
November 11, 2023
Previous review

Easy to scroll through

Date of experience: November 10, 2023
Australia
1 review
0 helpful votes
Follow Clare C.
Unfollow Clare C.
Share Review
Report Review

It was very easy and a Great product
November 17, 2023

It was very easy and a Great product - the kids loved them!

Date of experience: November 16, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to hear that the ordering process was a breeze and that the kids are loving the product, Clare! Your satisfaction is our top priority. Thanks for choosing us for your needs!

Australia
1 review
0 helpful votes
Follow Danno G.
Unfollow Danno G.
Share Review
Report Review

Helpful, fixed my address after a mistake I made. Quick delivery.

Date of experience: November 16, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled we could help sort out the address hiccup and get your order to you swiftly! Thanks for choosing us directly.

Australia
1 review
0 helpful votes
Follow Marion U.
Unfollow Marion U.
Share Review
Report Review

Easy to use, quick delivery, good communication, all round great service

Date of experience: November 15, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to hear our user-friendly website and awesome discounts hit the mark for you! Thanks for shopping with us.

Australia
1 review
0 helpful votes
Follow peter F.
Unfollow peter F.
Share Review
Report Review

Online order site quiet easy to navigate, system kept me informed about tracking and delivery

Date of experience: November 10, 2023
Punit K. — Laser Co Rep
over a year old

Delighted to know you found our site user-friendly, Peter! Enjoy the savings.

Australia
1 review
0 helpful votes
Follow Joy C.
Unfollow Joy C.
Share Review
Report Review

Prompt delivery great service good and correct product

Date of experience: November 7, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear your experience was spot-on, Joy! Thanks for choosing us and for the stellar review!

Australia
1 review
0 helpful votes
Follow Ian J.
Unfollow Ian J.
Share Review
Report Review

Item not received, bull$#*! delivery notice. I live in Perth Western Australia. Items bought on 27/10/23

Out for delivery
06 Sep 10:32

Order Number
#*******890

Store
Royal Gala Apple Orchard

Your parcel is being delivered by

New Zealand Post
Shipped date
06 Sep 10:32

Tracking number
*******

Service
Overnight
Signature required

Date of experience: November 5, 2023
Punit K. — Laser Co Rep
over a year old

Hi Ian, we're really sorry to hear about the confusion with your delivery. We understand how frustrating delays can be, especially when you're expecting something important. We're on it and are working to resolve this as quickly as possible. Please rest assured that we are here to ensure you receive your order. For further assistance, feel free to reach out to our support team.

Australia
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Share Review
Report Review

Arrived in good time, satisfied and will buy from Laser again.

Date of experience: November 3, 2023
Punit K. — Laser Co Rep
over a year old

Great to know you're satisfied and considering us for your future purchases. Thanks for the positive review!

Australia
1 review
0 helpful votes
Follow Gary B.
Unfollow Gary B.
Share Review
Report Review

Easy and efficient to place and receive order. Full featured.

Date of experience: November 2, 2023
Punit K. — Laser Co Rep
over a year old

Thanks for the 4 stars, Gary! We're thrilled to be just one star shy of your personal 'hall of fame'. Drop us a hint – what's our quest for that elusive 5th star? A secret handshake? A decoder ring? Let us know and we'll gear up for the challenge!

Australia
2 reviews
0 helpful votes
Follow Christine N.
Unfollow Christine N.
Share Review
Report Review

Easy to use and order
November 1, 2023

Easy to use and order. Fast response and timely delivery

Date of experience: October 31, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear that our service was a family affair, Christine! Thanks for the 5 stars and for joining the Laser family. Happy to have delivered to your expectations!

Australia
1 review
0 helpful votes
Follow Graeme O.
Unfollow Graeme O.
Share Review
Report Review

As expected
November 6, 2023

As expected - item, transport, ordering. Nothing outstanding

Date of experience: October 29, 2023
Punit K. — Laser Co Rep
over a year old

We appreciate the 3 stars, Graeme! If there's anything we can do to make your next experience a 5-star one, let us know. Your expectations are our blueprint for improvement!

Australia
1 review
0 helpful votes
Follow Cathy P.
Unfollow Cathy P.
Share Review
Report Review

Really quick delivery & great product! Very satisfied.

Date of experience: October 29, 2023
Punit K. — Laser Co Rep
over a year old

Thrilled to hear our speed and quality hit the mark for you, Cathy! Your satisfaction is our top priority. Thanks for trusting the rave reviews—you're now one of them!

Australia
1 review
0 helpful votes
Follow Cole H.
Unfollow Cole H.
Share Review
Report Review

Easy to use website, good experience through the buying process, Great Price, Fast Postage! Thank You

Date of experience: October 23, 2023
Punit K. — Laser Co Rep
over a year old

Thank you for the glowing review, Cole! We're thrilled to hear that you had a smooth buying experience and enjoyed our competitive prices. We aim to keep delivering this level of service for all your future needs. Thanks for choosing us!

Australia
1 review
0 helpful votes
Follow Keith M.
Unfollow Keith M.
Share Review
Report Review

There was a lot of messing around to place the order.

Date of experience: October 22, 2023
Punit K. — Laser Co Rep
over a year old

Thank you for taking the time to share your experience, Keith. We apologize for any inconvenience you faced while placing your order. We're always looking for ways to improve, and your feedback is valuable to us.

Australia
1 review
0 helpful votes
Follow Jaroslaw P.
Unfollow Jaroslaw P.
Share Review
Report Review

Everything worked out fine
October 18, 2023

Everything worked out fine. The courier service you use were very good with notification and asking where to put the goods if nobody available. One minor comment... it would have been nice to get a message from your company about the expected delivery time once the order was placed. The way it happened was that I was notified once the goods were sent, so there were a few days when I did not know when the delivery would happen. It is NOT a major issue.

Date of experience: October 18, 2023
Punit K. — Laser Co Rep
over a year old

We're thrilled to hear your experience was smooth! We appreciate your understanding about the mouse size, and we're working to restock as quickly as possible. Thank you for choosing us for your needs!