Check out our latest communities fighting
AI scams on Reddit and Facebook

website thubmnail of Lampeez

Lampeez

3.0

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Lampeez?
grey stargrey stargrey stargrey stargrey star

Lampeez Reviews Summary

Lampeez has a rating of 3 stars from 372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.

service
64
value
63
shipping
64
returns
30
quality
61

We monitor reviews for authenticity

Georgia
2 reviews
18 helpful votes
Follow Kathleen P.
Unfollow Kathleen P.
Share Review
Report Review

I received the lamp in mid August 2018, found that they charged my card for this item in mid Nov of 2017! (and because of the time frame, the bank and credit card company cannot take action). After several attempts to get them to communicate, and take corrective action, I have resorted to contacting the attorney generals office and the BBB of Dallas... still waiting for satisfaction.

Date of experience: September 28, 2018

NEVER USE THIS COMPANY! I wanted a custom piece. It looked like someone with a shaky hand drew a stick drawing. When I did not approve, They ignored any further contact from me... NEVER REPLIED! This was in Nov. 2017... I got a notice last wrk that my item was getting prepped for shipping. I emailed ans said DO NOT send me anything I have no order pending with you. I just got an email that my lamp is being delivered today Aug 24 2018! This will be very interesting. I cant see where they charged my card yet, but if they did, I am calling my lawyer, and contacting the BBB. Notice that there is NO PHONE NUMBER to call LAMPEEZ... There is a reason for that!

Date of experience: August 24, 2018
New Mexico
3 reviews
13 helpful votes
Follow William Z.
Unfollow William Z.
Share Review
Report Review

TOTAL SCAM ARTISTS!
September 4, 2018

I purchased 2 lamps as gifts online at 5AM. In the meantime, I found out they were not appropriate for the intended recipients. At 7:15AM I sent emails and left a phone message requesting to cancel my orders. At 9:15AM I received a confirmation of my orders and a message that they would be sent in 3-4 days. At 3:46PM I received another email from Lampeez saying that the items had already been sent and could NOT be cancelled. I checked the tracking information at USPS, and the items did not arrive at the Post Office until 4 hours after I received the message saying they had already been shipped! I cannot help but think that they were shipped within one day (not 3-4 days, as the website states) because I had cancelled the orders and the disreputable people at Lampeez did not want to refund my purchase. This is despicable!

Date of experience: September 4, 2018
South Carolina
1 review
8 helpful votes
Follow Robert P.
Unfollow Robert P.
Share Review
Report Review

Made it right
August 23, 2018

Had trouble with my order, but finally made it right, did not get my missing part but they did send me a new light

Date of experience: August 23, 2018
Pennsylvania
1 review
8 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

I have been trying to retrieve commissions from the affiliate program where I sold several item for Lampeez. 115.81 has been on their books since December 2017 and I still cannot get these commissions. The last email I received they said that their website is down and to check back next month. Ha! I send an email at least every two weeks and I usually don't get a response. Plus I've heard a lot of bad things about quality of the product and terrible customer service. Stay away from this company!

Date of experience: July 19, 2018
Louisiana
1 review
10 helpful votes
Follow Carolyn B.
Unfollow Carolyn B.
Share Review
Report Review

I purchased three of these for my grandchildren for Christmas. First of all, there is not any 3D effect to them. Secondly, one of my grandchildren was holding it and the figure fell from the base and cracked! It was not securely held in place in the base. It's funny that you cannot directly write a review on lampeez.com. All you see there are great reviews which the company must have written themselves. Don't be a sucker like me, NEVER buy from them!

Date of experience: July 3, 2018
Texas
1 review
11 helpful votes
Follow Dawn O.
Unfollow Dawn O.
Share Review
Report Review

I ordered 3 of these lamps. Found out that you needed to plug into computer or battery to power them. One I planned to place in an area away from any computer so I had to use batteries. First of all, they do not look 3D as advertised. And, it only worked for one day on batteries. For whatever reason, the different color options stopped working which left me with white, and a couple of other colors. Then the batteries died on day 3. I changed to batteries again to new ones. Again, they died a few days later. I contacted the company and they told me to try and plug it into a computer. I did, and it worked. I told them I purchased the lamp for an area without a computer and that it was useless if it didn't work with batteries. We e-mailed back and forth a few times and then they stopped responding all together! These lamps sure as heck are not worth the $34.99 I paid for each! JUNK

I also posted my review on their website but found that they deleted it. There are only 5-star ratings on their site. No wonder, they remove all negative reviews.

Date of experience: March 23, 2018
Louisiana
1 review
11 helpful votes
Follow Michelle H.
Unfollow Michelle H.
Share Review
Report Review

I ordered a basketball lamp for my son a month before Christmas. I had it sent to his in laws house because that is where they were spending Christmas. It arrived December 28th. When my son went back to his mother in laws for the first time since Christmas... two states away, he opened the gift. It was a soccer ball lamp!
I tried calling them but to no avail. I have emailed them FOUR times and their only response is... you should have contacted us within 30 days.
When I asked how I could write a review for their horrible company... they cut off all contact. Notice their are only great reviews on their website.
This company is a ripoff. I'm out at least $60.

Date of experience: March 17, 2018
Minnesota
1 review
12 helpful votes
Follow Janelle L.
Unfollow Janelle L.
Share Review
Report Review

Fraudulent company
January 23, 2018

I ordered 2 lamps 6 weeks in advance as Christmas gifts. I contacted them 2 weeks prior to Christmas and waited for over a week to hear back. By this time is was the week of Christmas and our family celebrated early Both lamps arrived after the Christmas. When I asked to return for a refund, I did not hear back for 2 weeks. They offered to give me a 15% discount however, I told them I already had replaced the gifts since their products didn't arrive. I waited another week and they said I could return them however, I would have to pay a fee plus shipping. I would NOT recommend this company. In looking at their website, it states I was supposed to receive a draft of the product before the order was shipped so I could confirm I wanted it. I NEVER received this draft. Don't waste your time. I also checked this company on the Better Business Bureau. Horrible reviews. I wish I would looked there first. Buyer beware of this fraudulent company.

Date of experience: January 22, 2018
Idaho
1 review
12 helpful votes
Follow Pam M.
Unfollow Pam M.
Share Review
Report Review

I received a Lampeez product as a gift. Hated it, tried to return it, and they take about 5 days between e-mails and DO NOT answer their phones. I gave them the date of purchase, the name of the purchaser, and her address. They use every delay tactic in the book. The worst customer relations ever. DO NOT BUY their products... they do not support them.

Date of experience: January 9, 2018
Washington
1 review
14 helpful votes
Follow Eli r.
Unfollow Eli r.
Share Review
Report Review

I ordered two basketball lights for christmas and got two soccer balls instead the day after christmas. Since then I have tried to get the correct items. Phone call and service was worthless. I waited on line for three hours and never got to speak with anyone. I have sent emails and had one response which suggested that I already received the correct items which was wrong then I got sent a return slip so I returned the wrong items as instructed. That was over a week ago and i have heard nothing. Now I think I will have returned the wrong items and paid for items that I never received.
By the way the phone line is now disconnected.
Do yourself a favor and avoid this company. Not worth your hassle. No responsibility taken for their errors. Impersonal.

Date of experience: January 5, 2018