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Lampeez

3.0

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Lampeez Reviews Summary

Lampeez has a rating of 3 stars from 372 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Lampeez most frequently mention christmas gifts, great product and perfect gift. Lampeez ranks 1st among Lamp sites.

service
64
value
63
shipping
64
returns
30
quality
61

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Georgia
1 review
1 helpful vote
Follow LINDA H.
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Placed order on 11/26/18, they charged my card immediately. Finally, on Dec. 1, I messaged them and wanted to know where my lamps were (they were Christmas for my 3 grandkids who live in other states). They responded they had put the order in a shipping queue and should have by Dec. 12. On Dec. 12, no lamps. I selected the tracking for my order and they are supposed to be transferred to USPS for Dec. 14 delivery. Really? This is a horrible company with bad BBB rating and do not believe the reviews on their site---they are fake. They will never allow this review on their site.

Date of experience: December 13, 2018
District of Columbia
1 review
0 helpful votes
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Don't do it
December 13, 2018

Placed my order and was charged. Still haven't received anything and won't respond to emails. I wouldn't waste your money.

Date of experience: December 13, 2018
California
1 review
0 helpful votes
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SCAM
December 13, 2018

Placed order on 11/25/2018. After placing order in my shopping cart the total was more than I was led to believe it would be. So I never checked out. They immediately messaged me asking why. After telling me they asked if I would order if I received a $10 credit so I did. Was told would be processed with in 3-4 days and email with tracking information would be sent. December 12th no email, no product and no response to messages. Tonight I see 79 complaints to BBB all with similar complaints. I am on Social Security and this was my daughter's Christmas. No gift and no more money

Date of experience: December 12, 2018
New York
1 review
4 helpful votes
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To all who have been victimized by this poor excuse for a business, I contacted the USA Federal Trade Commission and gave them all the pertinent information, regarding these scammers. Whether, or not the FDA contacted them, I don't know. What I do know is this; I received a notification from these "losers", letting me know that the rest of my order is being shipped and I should receive it in 4-5 days. We shall see. If not, the FDA will be contacted, yet again and again and again, until this issue is resolved, one way, or another. I have no intention of caving to these scammers! They need to be exposed for who they are and what they are!

Date of experience: December 12, 2018
Georgia
1 review
2 helpful votes
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HORRIBLE CUSTOMER SERVICE
December 12, 2018

We placed our order on November 12 and never heard a word. I sent countless emails and the beginning of December and no one ever responded until I got them on the phone. Once I started calling daily I got a different story every day. Finally I think the got tired of me and we finally received the lamp on December 12th. I would never order from this company ever again.

Date of experience: December 12, 2018
Florida
1 review
3 helpful votes
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This is a scam
December 12, 2018

I ordered Nov. 23,2018 and they charged my credit card on Nov. 2,2018. Sent several emails asking where my products were and kept getting the run around. Dec 3rd I requested they cancel and refund and immediately got a tracking number... and that was all they did, made a FedEx label but never sent any product. Kept requesting refund and they wont even answer now. This company is a scam. I am now filing complaints with Texas Attorney General and federal agencies. They took me for over $98 Don't order from these people. The phone number never is answered

Date of experience: December 12, 2018
New Jersey
3 reviews
2 helpful votes
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Placed an online order 11/24/2018, received an email confirmation same day stating my order will ship within 7-10 business days. 10 business days means this order should have shipped by 12/7/2018. On 11/29/2018 received email that my order is being prepared for shipment. Shipping label created and will take 1-3 days to pack order and ship from warehouse. Been checking the tracking number provided and FedEx tracking still states shipping label created. The status has not changed and order still not shipped. But they charged my card, have my money and I have nothing to show for it. Phoned them today and was told their shipping dept made an error and they've had a lot of complaints. Not confident I will receive my order. If don't have by 12/17/18 will definitely be filing a formal complaint with the bbb.

Date of experience: December 11, 2018
Texas
1 review
1 helpful vote
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I found the phone number on this site finally and called them after I email three times and sent two Facebook messages with no response. I was told the shipping Department lost my order but has now found it... Found it only after I called. The lady told me that she has gotten many complaints about the shipping Department. I will never use this company again. This is a Christmas gift and it won't get here in time for me to take it to the person it was for.

Date of experience: December 11, 2018
Georgia
1 review
5 helpful votes
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Scam
December 11, 2018

I ordered a lamp and it was supposedly shipped - UPS transferred to local Post Office. Post Office tells me that it was never received. It was a Christmas gift. Like others said, I should have read this first! I emailed them twice and did online chat to no avail. I called my bank to dispute charge. I encourage others to do the same. I should have known better when there was no phone number to call. Buyer beware.

Date of experience: December 11, 2018
Nigeria
1 review
0 helpful votes
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Perfect product
December 11, 2018

It was a good experience. Fast shipping, and customer service was quick to answer some questions I had. Pretty cool lamp.

Date of experience: December 10, 2018
Florida
1 review
1 helpful vote
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Rip off
December 11, 2018

I received their lamp, unpacked. It looks cheap! Just a piece of transparent plastic with a picture on a small plastic stand. Sort of a night light. Trying to return it, but have no answer yet

Date of experience: December 10, 2018
Nigeria
1 review
1 helpful vote
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Just Perfect
December 10, 2018

I've been a customer of Lampeez since 2016 and have shopped here several times. There are some delays specially during the Christmas season, but they do get there right on time, even if it's just a few days before Christmas Eve. I love the products, and it makes a great gift. I'd recommend purchasing from Lampeez, you'll love the lamps.

Date of experience: December 10, 2018
Pennsylvania
1 review
5 helpful votes
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Zero customer service
December 9, 2018

Submit an order for a custom lamp more than 2 weeks ago. It is meant to be a christmas gift. Unfortunately just now reading these reviews after having no luck obtaining follow through on an expected time line for the order and if my order will be completed prior to christmas. No phone number. No email response. Have a feeling I just lost $175. Buyer beware!

Date of experience: December 9, 2018
Texas
2 reviews
2 helpful votes
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RIP OFF
December 8, 2018

These people are a joke. They are borderline thieves. They dont have a phone number, they have a bogus address and they dont answer email. Mostly bad reviews should say it all.

Date of experience: December 8, 2018
California
1 review
2 helpful votes
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I got an email from the post office yesterday stating that my packages were delivered. The packages WERE NOT delivered to my address here in California, but were delivered to some city in Texas. How can a company get an address so messed up that it goes to a different part of the country. I am waiting for a reply from the company. Since there are NO phone numbers listed, I cannot call to speak to someone, which irritates me to no end. I am NOT in the mood for this before Christmas as these were to be gifts for my granddaughters. I will have to go out and buy something else... but those gifts won't be unique. I am mad.

Date of experience: December 6, 2018
Kentucky
1 review
1 helpful vote
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Lampeez are fantastic!
December 6, 2018

Lampeez lamps are incredible! I love the amount of design options and they make great gifts. The lamps are super functional as well as being an awesome addition to any room. They're perfect for both kids and adults. I absolutely recommend buying one.

Date of experience: December 5, 2018
Nigeria
1 review
1 helpful vote
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Lamp
December 5, 2018

Their products are really unique. I ordered 6, and one of them arrived broken, and also got one wrong. But they sent me a return label, and quickly shipped the two lamps. It did take a couple of days to respond, but once they got to it, they did make it right.

Date of experience: December 5, 2018
Nigeria
1 review
6 helpful votes
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Amazing
December 5, 2018

I'm shocked by the reputation of Lampeez on this site. I've been a customer of Lampeez since 2016, and have bough several gifts every Christmas. Yes it does take 2 weeks for delivery, and 2 days to get a response, but that is expected during the busy season. Everyone I've given the gifts to has been very pleased, it makes such a great gift. They have even started including USB wall adapters this year, so you get everything you need. If you are on the fence, I would say take a leap. I highly recommend this company, their products are very unique and amazing

Date of experience: December 4, 2018
Texas
1 review
2 helpful votes
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SCAM RIP OFF!
December 3, 2018

Placed an order nov 16th website said 7-10 business days to this day after several emails ( no phone number contact) same reply that product will ship when ready even after i stated i wanted my money back. TOTAL RIP OFF. I sent them another email that i reported them to better business burea, FBI facebook and instagram as a scam website! $#*! LAMPEEZ!

Date of experience: December 3, 2018
California
1 review
5 helpful votes
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Amazing Lamp
December 3, 2018

The lamps they provide are amazing. Definitely illuminated my room, and brought a modern look. I've gotten many compliments regarding the lamp. Shipping was fast, and affordable prices! Definitely recommend!

Date of experience: December 2, 2018