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LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 26th among Discount Asian Products sites.
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The dress arrived and it is pretty. The only thing we didn't like is the in the picture it doesn't show there is a train in the back. The train is to long and we will need to go to the tailor to get it taken off. My daughter doesn't like the train because people will walk on it at the prom. I wish we would have known this so adjustment could have been make. The other thing is the dress doesn't fit like the model. All that matters is my daughter like it. The color is pretty. Great cost. Great service.
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Easy site to navigate, many colors and styles and great prices. The dress is beautiful! Details, pockets and quality are so nice. My daughter is thrilled! Shipping was reasonable and timely. Thank you!
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
We ordered the dress on 12/6, needed by 12/16, with rush shipping the dress arrived on 12/14! It was breathtaking and just as beautiful as the picture online. It fit my daughter perfectly and ultimately helping her win the title of Miss Covergirl 2023! She also won best evening gown category and best interview! We will definitely be ordering again!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The company offered good communication via email and verified the size prior to shipping. The dress arrived on time. It was good quality, fit as expected and absolutely gorgeous! Overall this was a phenomenal value, and we will be looking to purchase from them again.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I received so many compliments on it. Dress arrived way earlier than I expected. Contacting the seller was excellent as it relates to service. Sizing was perfect and the details are exactly as in the picture showed.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I have received the dress. Shipped very quickly! I love this dress! Thanks!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Overall much better than I even expected it to be!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I was a bit skeptical because of the price but the quality of the dress was incredible. My daughter got so many compliments on her prom dress.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
They answered all my questions, they were there to help me through the purchasing process and I had such a very friendly customer service experience! Ordered it custom fitted for a bridesmaid dress and could not have been more pleased. Highly recommend. Having the same dress made again in a short length in purple.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I stumbled upon Ladypromdress while shopping online for a specialty dress for an upcoming wedding. I loved all the different styles as well as the different buying options they presented. I chose to use the custom sizing and, keeping my age in mind, I requested the dress be made approx. 2 inches longer than was suggested. My dress arrived much sooner than I anticipated. Inside the box, the dress was wrapped in a zippered plastic pouch and folded inside out to protect the fabric. The dress fits me like a glove and the added length provided me a more elegant look. I will recommend this to many of my friends. Thanks!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Can't wait to receive it,, expecting to be a wonderful dress just like in their website, will update my review with pictures of it soon.
Thank you for taking care of it.
I loved my wedding dress it made my wedding so special I had to get a few alterations but overall I loved everything
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I received my dress and bra this week and they both fit fantastic. They promised to have it to my US address by a certain date and they exceeded by getting it earlier to me.they shipped out on November 11 and it was here by afternoon November 14. My cousin unfortunately before I had found Ladypromdress had ordered thru a Amazon site...they still do not have her dress and are filing a claim with Amazon.and then having to go find another dress 3 days before Prom.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Very impressed with the quality of these dresses, they are well made! The site customer service was great communicating back and forth with me, especially as we figured out the custom sizing for 2 pregnant bridesmaids.They even finished all 5 ahead of time, getting them to me nearly a month ahead of schedule! Thanks ladypromdress!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Bought this dress for a maid of honor dress for a wedding. It fit as expected, very comfortable and pretty.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Amazing! Absolutely loved this dress, it was everything I wanted it to be. Fit perfect, looked perfect, felt perfect!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Beautiful color. Overall for the price I'm happy with the quality. Couple of loose threads that are easy to fix. Material is a bit thin for my liking. I would purchase another color.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I ordered all of my wedding dresses and jewelry from this site. At first I was kind scared to buy a wedding dress from a website, but I decide to give a try, and when the dress arrived I was so impressed and happy than ever!
Now thanks to ladyprom prices and quality i will be able to buy my other dream wedding dress.
Yes 2 dresses for my special day.
I'm with one already at home now I will buy the other one, and for sure I will give a review again.
Thanks a lot ladypromdress!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Ordered a prom dress for my daughter. Company called to verify lace color detail. Very impressed with the detail. Received it fast and it was gorgeous, it fit perfect with the measurements we gave Lady Prom Dress
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Answer: The dresses were beautiful, affordable, and had good review so I took a shot at it
Answer: Scam. They claim to make custom dresses but don't wait for your measurements to ship.
Answer: No they did not ask me information to confirm my identity
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Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service