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Source quality products Made in China. Find reliable China Suppliers, Manufacturers, Factories, Wholesalers & Exporters on the leading B2B e-commerce website Made-in-China.com.
Made-in-China has a rating of 4.1 stars from 690 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Made-in-China most frequently mention customer service, great communication and fast delivery. Made-in-China ranks 2nd among Sourcing sites.
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I got most of my order in 2 different shippments. But 10 of the characters were wrong items sent. I tried to get refund or exchange they said they are to busy and going on vacation will get back with u. Are u serious that is how u fix your errors you do. Pathetic!
Found no invoice, neither a decent how to install, that company mails are gone in our computers, so I'll cant ask for thing we would like. Shipment by see, no problem.
Ever since I started getting my orders from China, I have never been disappointed. Be it information I needed before ordering, it came swiftly.
I bought a car screen at SHEN ZHEN SHI YUAN DING HUÍ MAO YI YOU XIAN GONG SI ( The Payoneer Team) but so far I have no News and I have no been sent either.
Dear John,
We’re sorry to hear about your concern and understand how worrying this situation must be.
After checking our system, we found that your order on our platform is marked as completed. In addition, the supplier you mentioned — “SHEN ZHEN SHI YUAN DING HUÍ MAO YI YOU XIAN GONG SI” — does not match the supplier information in our records, and we currently do not have a supplier registered under that exact name on our platform.
We kindly suggest that you double-check the transaction details to confirm whether the purchase was completed through Made-in-China.com. If the order was placed on our platform and you have not received the goods, please submit an after-sales request directly through your order page. Our support team will review the case and assist you accordingly.
We take transaction security seriously and are here to help resolve any issues through the proper channels.
Made-in-China.com Service Team
I needed 400 badges for an upcoming conference and got in touch with
Chongqing Colorful Technology Co., Ltd. through made in chinas messenger on the website. Yes, there are a few (very) minor language issues and you may have to double check if the message you want to convey is received but in all honesty, the product we received was 10times better than expected, it was shipped and received quicker than i anticipated and Jenny (the person i was dealing with) was extremely helpful and super polite. I will definitely be using Made in China for all my future bulk orders and needs!
A very professional and attentive company that met deadlines.
Pedro´s service has been sensational from the very beginning. 100% recommended
Good quality, good materials, fast delivery and they contact you as soon as they receive the payment to give you feedback. Bought from Portugal, and all costs were covered in the shipping costs.
The order was fulfilled in a short time and acquired I would like in the near feature keep the relationship whit this company and explore new opportunities for my company's
It was a relief to find the product that i wanted, the only issue is timings, it took more time than had been expected, however i received it. The supplier communicated efficiently with details. Overall it was good
Very good experience buying through made in china app definitely buy again in future they fulfilled my demands completely satisfied with STS system
Answers for the questions was late and not for the topic, Shipping items without tracking #, still without items I was ordering…
Hi Jaroslaw,
Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating delays and unclear communication can be.
We’ve checked with the supplier and confirmed that your order was shipped via Alibaba’s logistics service and is currently in transit. In some cases, tracking information may not be available immediately. The supplier has been providing updates and will continue to keep you informed of any new progress.
Regarding the communication issue, we’re also following up on the message delivery problem to improve the service experience.
We appreciate your patience and will continue to monitor this order to help ensure a smooth delivery. If you have any further questions, please feel free to contact our online customer service team.
Made-in-China.com Service Team
I was very happy with the supply and delivery of the croc charms. I'm providing artwork to delivery within 12 days. It is very impressive. And the pricing is reasonable. Happy to deal with Made in China going forward.
The product was great and I am really satisfied! The provider was responsive and supportive. Overall, I am glad that I trust the company and I will definitely buy from them, again!
I have purchased several products and have convinced that Chinese merchants are trustworthy and offer quality products.
Mira est une opératrice qui m'a aidée pendant toute la transaction. Elle a été extraordinaire et a réussi à me permettre de finaliser ma commande avec beaucoup de soutien.
Supplier pulled out all the stops to get product to me very very quickly as I had a very tight deadline to meet. Item itself is performing as expected.
The products that I have received from Made-in-China are quality products at a great/fair price. When comparing them to IndiMart you never know what you are getting at IndiMart and their customer service is non-existent. They take your money and then forget all about you. Every supplier I have dealt with on Made-in-China has been honest, kind, easy to work with and they always follow through from order placement to delivery. I will never buy anything from India again!
From my first contact, the representative answered all my questions, constantly kept checking in to see if I needed anything else to complete the sale. She was very professional and accommodating at all times.
I can't lie I was a little apprehensive. She said it would take about 30 days and it did. To the day. So very pleased with the product and will be using them again,
Great quality and shipement, very good person to person treatment, safe trade platform. I absolutely recomend it. Excellent experience
Answer: Made-in-China.com is not a scam, It is a legitimate and well-established B2B (business-to-business) platform founded in 1998. It connects global buyers with Chinese suppliers across a wide range of industries. Why Made-in-China.com Can Be Reliable: Verified Suppliers: Suppliers with "Audited" icon have been audited by third-party verification companies like SGS, TÜV, or Bureau Veritas. You can check audit reports in their company profile. Secured Trading Service: If you order and pay through the platform, your funds are held in escrow until the supplier meets the agreed terms (like shipping or quality requirements). Buyer Protection: You can file disputes or complaints through the platform if something goes wrong. Customer Support: They have active customer service and online chat to help resolve issues.
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Dear paul,
We’re very sorry to hear about your experience and understand how frustrating it must be to receive incorrect items and not get an immediate solution.
The delay in response is related to the Chinese New Year holiday period, during which many suppliers temporarily suspend operations. However, this should not prevent the issue from being properly resolved. We have already contacted the supplier and urged them to prioritize your case as soon as operations fully resume.
If the issue is not handled promptly, we encourage you to submit an after-sales request through your order page so our support team can step in and assist further.
Made-in-China.com Service Team