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LadyPromDress Reviews Summary
LadyPromDress has a rating of 3 stars from 987 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with LadyPromDress most frequently mention customer service, timely manner and many compliments. LadyPromDress ranks 26th among Discount Asian Products sites.
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Love it and will definitely be shopping again thank you eo much. My daughter is a bigger girl for her age but the dress fits just fine and we love it.
This company is so dishonest
This company is so dishonest. I order my dress for a very special occasion and had several communication emails with them before the dress was even sent even asked for them to cancel the order because I wasn't please with Shirley asking me to send measurements for a dress that is suppose to be in USA sizes, after being denied the cancellation I was then told that I would get exactly what I ordered and on time. What I received in via DHL I was a completely different dress, extremely large in size, a complete different style and material.
When I contacted this company after I paid over $200 for this dress and they are now refusing to refund my money in full but then insulted me by offering a $30 refund while telling me is cost over $80 to send it back to Asia. Then they turned around and sent me a email stating they will give me a refund of $119 if I sent the dress back. Like this company is a fraud and can't be trusted. Do NOT give them business because they truly are not honest. Here are pictures of what i thought i ordered, compared to what I received totally different
I recived the dress for my daughter it fit her well only thing i can say about it is it would be nice to show back of the dresses on the site because the dress is open in the back which neither did i know or my daughter and she doesn't like that about the dress and kind of difficult on how to close it up and the pic. That was sent out to show how to is not clear to see on how to do it. All in all i would purchase again
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The dress was quality, well made, and gorgeous! My daughter loved it and it fit her well (it was a custom fit).
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Wonderful! I've ordered multiple beautiful dresses from this site
Would definitely use again! Got delivered way before I thought it would! Great quality! Sizing was perfect!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Picture is different than product. Material darker than pictured and top not as sheer as shown. Also sizing is cut small.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
It was nice and easy! Thanks for making my senior prom a dream come true.
Easy to purchase. Now just waiting on delivery.
Received product earlier than expected and very very pleased with it. Thank you.
Came fast love the dress split higher then I would like but great quality and
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
This company did not let us down. We will definitely be ordering again perfect fit dress measurements are even on point we are very satisfied
"Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service"
The dress was just as the picture! I love it! Can't wait to wear!
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I love my dress and how quickly it came. It was very efficient and easy to help me make changes if needed.
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
The lady Shirley was really nice with great communication and patient but I didn't like the dress it was 3 different colors.
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I loved my experience. Professional and quick to respond and project was received in a timely manner. I will refer my family and friends to this sit. Thanks.
Dress did not fit as well. The sewing and dress is very cheaply made. Do not recommend buying from here unless you want cheap quality. Unable to get refund because they say it's made to order.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
Response from Ladypromdress Y. [LadyPromDress Rep] Responded on 12/29/22
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
I asked if I could send measurements after seeing size chart was too small in an email was told it would be fine. Emailed measurements was told its too late. I emailed wanted to cancel order. Email back order had been shipped. Express next day.
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you
I have not had the wedding yet, but I tried it on and it is great looking and fitting.My only complaint is the it didn't come in a garment bag.
Thank you for your kind review.
Your affirmation is our greatest encouragement, and we will strive to make our service and quality better. We also appreciate your honest feedback about your experience. Hope we can serve you again in the future and make you a happier customer.
Sincerely
Customer Service
From the business
The latest prom dress & Wedding Dresses is less than $200 you can buy, and top quality. LadyPromDress.com have thousands of different style bridal dresses, prom gowns for you to select, Do not hesitate to shop the dress at ladypromdress.com, you will always get the surprise. The proper prom dresses will highlight your party.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, I'm john, the manager of ladypromdress, sorry for the inconvenience, do you have any dissatisfaction with our products? I'd be happy to help you out? If you have any dissatisfaction with our products, we can provide a full refund, please don't worry, thank you