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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Just recently made an warranty inquiry about a $1500 pump I'd had installed for 11.5 months. I really didn't think it was going to be covered but Lisa Mitchell in Customer Service gathered all the information and completed all the forms/process with the manufacturer. Took a 10 days to get an answer back but Lisa gave me updates every couple days regardless. I greatly appreciate that I did not have to keep calling and push the process along. One phone call was all it took. Thanks again Lisa. GREAT customer support!
Multiple times now i have ordered products only to never have them ship. They don't say out of stock. I get zero communication as to why. Plus your shipping prices are absolutely insane.
This is a great gift for someone like myself that owns a car wash and laundromat. They get the stuff out to me so fast. It's like Amazon.!
I feel I have been way overcharged for shipping over the past few years. Recently, there was complications with online shipping charges. Would like to see the cost of shipping before I press "Order".
I was able to find and order even some of the odd items I was looking for. An indicator light for my change machine? Check. A pvc fitting for my low pressure chemicals? Check.
It's all here when I need to order.
I regularly order from Kleen-Rite because I know I will find what I need, it will be priced competitively, and it will get delivered in a timely fashion.
If you order anything and it's defective, something from a different manufacturer. They'll tell you it's your fault and you won't get your refund. They'll make up some excuse
As always great service. The site search could use improvement. I have better luck searching for parts on Google and following the lead to your site. I can search a part on the Kleen Rite site with no luck. Search Google and the part comes up with a listing on Kleen Rite.
THERE IS NOTHING TO SAY. IT WORKED THE WAY IT SUPPOSED TO. I CALLED ORDERED MY PARTS. RECEIVED MY PARTS IN COUPLE DAYS. EVERYTHING WAS GREAT AND WORKED THE WAY IT WAS SUPPOSE TO.
Ordered all new vacuums, coin mechs and card readers. Vacs came from supplier but nothing can connect without hundreds in new parts that i had i call supplier to ask about. Kleen Rite support was not helpful.
Not great for color options being unclear
I have not received my first item which was a coordinator for crypto pay. But ordering it was so easy the gentleman on the phone was wonderful helpful knowledgeable. I will order from you again.
All good - ordering, shipping, packaging, got package timely.
Found what I needed paid for it & it will be here in a couple days
Great help as always. The sales reps always help me out.
Invalid login in everytime i try to to buy from this site. We have been ordering from kleenrite for over 20 tears and I would like access to our previous order history please
Customer service is always helpful both in picking the right products and getting them to me as fast as possible without wasting money.
This is my first carwash -- even though it was easy to find everything -- I was nervous about making sure I had everything I needed. I called customer service, they were very helpful (even giving me exact part numbers) and then they directed me back to the website to place the order, so that I could set up my rewards account. They even gave me the phone number to call CryptoPay and get my account set up there. Seamless transaction -- very helpful and friendly staff. Thank you!
Love that all the car wash products are available This is the first time ordering online, will continue to order this way for sure, much easier.
Every time I call the 1-800 number I get great customer service. Every time I go into the Grand Prairie branch to pick up an order, I get very poor customer service. Everyone there hates their job and it's obvious.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members