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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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The service was very efficient when I requested the renewal of my car TAG. It arrived quickly and everything worked perfectly.
I'm looking for my tag's as Icannot have some drive me! I have had insue for my car as I changed copan
And did not know that I had to tell the state that I had I new insu as that was always they job!
I do not have a computer at my house and do not check my email but when I'm printing the new paper
For my park! That do near the end of the mouth!
Primera vez que ordeno la registracion por aquí. Creo lo haré en adelante pues ahorrar tiempo
Muy buena opción para los que no puedan asistir a una oficina, exelente servicio rapido y seguro,
Muchas gracias, Aramis. ¡Valoramos mucho tu comentario!
For the past couple of years now the service has been very good I'm am very pleased with the service I will continue working with you thank you
Bernard, thank you for your kind words and for trusting us over the years. We truly appreciate your continued support.
MDOT has really streamlined this renewal system. It was easy, efficient and prompt on getting the customer the registration card and sticker. Good job Maryland!
It only tool a few minutes to fill out the forms and apply for my vehicle renewal. The tags came within a week of submitting the forms.
My experience was quick and easy. Etags also let me know about problems with my license which I was able to remedy(which was also quick easy).
I received eTags by requesting them online. The process was easy, self explanatory, didn't take long.
The eTags were received and already are displayed on my vehicle.
So easy. Minimal effort not a complicated process at all. Stress free. Printed receipts, Printed temporary registrations the only waiting involved is the mailman.
Mitch, we’re thrilled the process was stress-free and convenient for you. Thank you for the review. If, for any reason, the mail carrier fails to deliver your order, just let us know.
Muy buen servicio recibido el documento en tiempo estimado
Easy process with notifications along the way. Received tags within a few days. Thanks so much easier than dealing with DMV and waiting hours.
I had a great experience receiving my e-tag license plate registration and sticker. The entire process was quick, simple, and well organized. Everything was explained clearly, and I didn't have to deal with long waits or unnecessary hassle.
My registration and sticker were processed efficiently, and I left knowing everything was handled correctly. Highly recommend this service to anyone looking for a smooth and convenient alternative to the usual DMV experience.
JAH
Thank you, John, for sharing your positive experience! We're thrilled to hear the process was smooth and efficient—making your day hassle-free is our top priority, and your recommendation means a lot to us.
This place sucks stay away from them it's a fake DMV website with absolutely zero support and no way to contact through a phone number I hate these people they are thieves
Fine, but i ordered a tag by mistake that won't necessary for another year. 2013 Hyundai Genesis. Can I get a refund or use the monies for next year?
Hi Lawrence. Thank you for your question.
ETags only charges if and when we successfully renew your Florida registration. Any payment authorization for the renewal of your Genesis registration was released on the date the order was canceled.
I hope this is hel; pful. If you have any questions regarding the payment authorization that was released, please contact Customer Service, who will be happy to assist you.
Very happy with the experience. Got through the process quickly, received confirmation and new registration received in mail
Thank you, Constance! We're delighted to hear the process was smooth and efficient for you. We look forward to helping you again whenever you need it.
I was charged over $ 250 for both my vehicles. I feel I got scammed. Even when I received the stickers the bill said $92 each.
Received my tags within the time frame stated on line.
IT WAS GOOD TO GET THRU MAIL BUT DIDNTR LIKE THE CONVENIECE FEE OF 10 DOLLORS AND THE 4.95 SHIPPING IT WAS IN AN ENVELOPE-WILL GO TO motor VEHICLES NEXT TIME-THE TAGS WAS ALREADY RAISED-mARYLAND IS A RICH MANS STATE NOT FOR THE SENIORS.
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole
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Thank you, Martha, for sharing your experience. We're committed to keeping things seamless and appreciate knowing when we hit the mark. We hope to help you again when the need arises.