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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Delores P.
0 reviews
0 helpful votes
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Very easy to renew your license plate...
February 20, 2015

Very easy to renew your license plate...great experience and
Easy to follow...

Date of experience: February 20, 2015
Sylvet W.
0 reviews
0 helpful votes
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Excellent
February 20, 2015

Excellent

Date of experience: February 20, 2015
JOHN N.
0 reviews
0 helpful votes
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IF I KNEW IT WAS GOING TO COST SO MUCH, I WOULD HAVE DRIVEN TO VENICE, AND SAVED MYSELF A GOOD DOLLAR, MY FEELINGS ARE LIKE A "SCAM", WAS MADE

Date of experience: February 20, 2015
Dora J.
0 reviews
0 helpful votes
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So easy and convenient!
February 20, 2015

So easy and convenient! Thanks

Date of experience: February 20, 2015
James F.
5 reviews
0 helpful votes
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What is the total amount?
February 20, 2015

What is the total amount?

Date of experience: February 20, 2015
Deborah P.
0 reviews
0 helpful votes
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Very easy, customer service is great
February 20, 2015

Very easy, customer service is great

Date of experience: February 20, 2015
Catherine L.
3 reviews
0 helpful votes
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Very easy
February 19, 2015

Very easy

Date of experience: February 18, 2015
Teresa M.
0 reviews
0 helpful votes
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Quick and convenient
February 19, 2015

Quick and convenient

Date of experience: February 18, 2015
Karl W.
0 reviews
0 helpful votes
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Good
February 19, 2015

Good

Date of experience: February 18, 2015
Linda C.
0 reviews
0 helpful votes
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The full price was not quoted when I ordered
February 19, 2015

The full price was not quoted when I ordered. Later, when my account was charged $65.00, this was much higher than I expected! The original mailout indicated that it would be about $36.00 if ordered online. When I ordered, you indicated that a "service fee" would be added, and that I would be given the full fee in an e-mail I would receive later. I didn't see the full breakdown of the charges till I finally got the sticker in the mail---yet my account was charged $65.00 immediately. Had I known that your undisclosed "service fee" would be about $29.00, I would have never ordered my tag online! I consider this a scam, and will never do this again. In the future, I will get my tag sticker the old fashioned way--in person at the tag office, or by check, through direct mail. I don't recommend that anyone else use this service!

Date of experience: February 18, 2015
nivenson m.
0 reviews
0 helpful votes
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This is great, save me lot's of time
February 19, 2015

This is great, save me lot's of time. Thanks for somebody great thinking.

Date of experience: February 18, 2015
Marian W.
0 reviews
0 helpful votes
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I am not happy that I paid twice as much
February 19, 2015

I am not happy that I paid twice as much. Next year I will pay in person and save a bundle. If I knew how much it was going to cost me, I would not have continued. I was never given a total amount. I am not sure that this is a secure site.

Date of experience: February 18, 2015
cheryl j.
0 reviews
0 helpful votes
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THUMBS UP
February 18, 2015

THUMBS UP

Date of experience: February 18, 2015
First n.
0 reviews
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Lot fastger than standing in line
February 18, 2015

Lot fastger than standing in line

Date of experience: February 18, 2015
Kathleen F.
0 reviews
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Awesome quick
February 18, 2015

Awesome quick

Date of experience: February 18, 2015
Steven T.
0 reviews
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Easy and precise, any chance they could get 2-day mail service?

Date of experience: February 18, 2015
IPG R.
0 reviews
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Very quick and easy
February 18, 2015

Very quick and easy

Date of experience: February 18, 2015
teresa j.
0 reviews
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My computer not working good I think that I paid twice please let me know thank you

Date of experience: February 18, 2015
Jon D.
0 reviews
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Great!
February 18, 2015

Great! Just wish I would have saved the extra $20 they charge and went on the right website.

Date of experience: February 18, 2015
james s.
4 reviews
0 helpful votes
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It was easy thanks
February 18, 2015

It was easy thanks

Date of experience: February 18, 2015