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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Jacquelyn S.
0 reviews
0 helpful votes
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WAY easy!
March 5, 2015

WAY easy!

Date of experience: March 5, 2015
Kathy B.
0 reviews
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Good
March 5, 2015

Good

Date of experience: March 5, 2015
Stanley O.
0 reviews
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Very easy to complete and follow
March 5, 2015

Very easy to complete and follow

Date of experience: March 4, 2015
Gary M.
0 reviews
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So far the renewal process was short and sweet!

Date of experience: March 4, 2015
Delores L.
0 reviews
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This was very quick and easy, but I did not receive my new tag until yesterday 3/3/15. My rush order was placed on 2/23/15. I will not use this service again because I did not receive my order in a timely manner.

Date of experience: March 4, 2015
Ella D.
0 reviews
0 helpful votes
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Very Good I AM PLEASE
March 4, 2015

Very Good I AM PLEASE

Date of experience: March 4, 2015
Kathleen C.
0 reviews
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The problem that I had was that the state of Florida sent me a form to renew my tag. For 1 year, I was billed $69.00. I looked at my credit card statement, and noted that I have been charged $108.95. Then you refund $25.95 back to me. I have still been charged $23.00 more than I should have been paying.

If there was some kind of urgency associated with this order, I would understand being charged a higher amount, and I would be glad that companies such as yours existed; that was not the case this time.
How the order went through your company is not clear to me, however it makes it apparent to me that I will be better off to renew my tag on the Tax Assessor's Office in person next year.

Date of experience: March 4, 2015
Diane G.
2 reviews
0 helpful votes
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Love the convenience...
March 4, 2015

Love the convenience...I just really hope this is a secure website! That was my only concern!

Date of experience: March 4, 2015
Frank J.
6 reviews
0 helpful votes
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Easy to complete this form
March 4, 2015

Easy to complete this form.

Date of experience: March 4, 2015
Mariann R.
0 reviews
0 helpful votes
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It seems easier than last year
March 4, 2015

It seems easier than last year.

Date of experience: March 3, 2015
Hunter J.
0 reviews
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Very easy and quick
March 4, 2015

Very easy and quick. But, I am concerned about receiving an estimated total cost and not a firm total.

Date of experience: March 3, 2015
MIGUEL F.
0 reviews
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VERY EASY THANK YOU
March 3, 2015

VERY EASY THANK YOU

Date of experience: March 3, 2015
wanell c.
0 reviews
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Fast and easy thank you
March 3, 2015

Fast and easy thank you

Date of experience: March 3, 2015
JOSE A.
0 reviews
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It was good
March 3, 2015

It was good

Date of experience: March 3, 2015
Frank L.
3 reviews
0 helpful votes
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It was unclear that my purchase was in fact purchased and also shipping was unclear for an estimated arrival date. I emailed to makes sure it was processed properly and no one responded. I did receive a shipment notification but it had no tracking or eta.

Date of experience: March 3, 2015
Stephen F.
0 reviews
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Quick and easy
March 3, 2015

Quick and easy

Date of experience: March 3, 2015
Lazaro F.
0 reviews
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1st time user
March 2, 2015

1st time user. I will wait and see how quick the service is completed, very quick service. A little expensivee but very convenient.

Date of experience: March 2, 2015
MaryAnn R.
0 reviews
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Very fast and easy!
March 2, 2015

Very fast and easy!

Date of experience: March 2, 2015
viola d.
0 reviews
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The service ie great thank you, viola s djeddour

Date of experience: March 1, 2015
SJR S.
0 reviews
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Much easier than using a government site!
March 2, 2015

Much easier than using a government site!
Fast service with good comunication.

Date of experience: March 1, 2015