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eTags

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Lauren I.
2 reviews
0 helpful votes
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Very user friendly
March 10, 2015

Very user friendly
Did not realize there was a $24 service fee

Date of experience: March 10, 2015
scott g.
0 reviews
0 helpful votes
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There should be shipping and handling options
March 10, 2015

There should be shipping and handling options.

Date of experience: March 10, 2015
Esther R.
0 reviews
0 helpful votes
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This was very easy to do
March 10, 2015

This was very easy to do

Date of experience: March 10, 2015
Richard A.
6 reviews
0 helpful votes
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Very quick and easy to navigate
March 10, 2015

Very quick and easy to navigate

Date of experience: March 9, 2015
Merle C.
0 reviews
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Very good
March 10, 2015

Very good

Date of experience: March 9, 2015
Gretchen H.
0 reviews
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More convenient option to going to the DMV, but they leave out the fact that you have to pay them a fee. My reciept said $33, and when they charged my account $70 came out.

Date of experience: March 9, 2015
Nancy M.
1 review
0 helpful votes
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Estimated total does not match paper notice
March 9, 2015

Estimated total does not match paper notice.

Date of experience: March 9, 2015
JAMES L.
0 reviews
0 helpful votes
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It was straight forward and easy to follow the instructions.

Date of experience: March 9, 2015
Michele R.
0 reviews
0 helpful votes
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Great!
March 9, 2015

Great!
Quick and efficient

Date of experience: March 9, 2015
Laura L.
6 reviews
0 helpful votes
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Good, go Green!
March 9, 2015

Good, go Green! Great response time received it in a few days!

Date of experience: March 9, 2015
jacquelin L.
0 reviews
0 helpful votes
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This made it very simple to renew
March 8, 2015

This made it very simple to renew.

Date of experience: March 8, 2015
Brody H.
0 reviews
0 helpful votes
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I was given a price and the price that was given to me was 2 times the amount that it was supposed to be. Im not happy with your service and will never use it again! I contacted a representative and got no answers of why. Ive never paid almost 100$ before for a tag renewal and I wont again. At least not fro u unless this is explained in detail of why or refunded some money back! I will not be contacting u again but if u would like to contact me to discuss this.

Date of experience: March 7, 2015
KAYE L.
0 reviews
0 helpful votes
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Was very hard took 15 min
March 7, 2015

Was very hard took 15 min.

Date of experience: March 7, 2015
Roger N.
3 reviews
0 helpful votes
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Took 24 days to arrive after failed attempts to deliver to the perfectly correctbaddress. In fairness to Ezra's, this could be due to USPS but be warned. It is quicker to go to DMV and save all the hassle. The supervisor Leah, was very courteous and helpful. She did all she could do.

Date of experience: March 6, 2015
Louella T.
0 reviews
0 helpful votes
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Great if I don't get charged twice
March 6, 2015

Great if I don't get charged twice.

Date of experience: March 6, 2015
Robert M.
0 reviews
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Easy
March 6, 2015

Easy

Date of experience: March 6, 2015
Mercedes C.
0 reviews
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This was really quick and easy I would definitely recommend e tags to a friend!

Date of experience: March 6, 2015
Cora I.
0 reviews
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Way too expensive,yes it is very convenient and runs and works very smoothly but I will never go this way again just due to the cost

Date of experience: March 6, 2015
alvis h.
0 reviews
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Easy fast
March 6, 2015

Easy fast

Date of experience: March 5, 2015
Don S.
0 reviews
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Wrong address appeared in final step and found no way to correct.
Went ahead and did second execution for same plate.
Also had difficulty with address section - a comma popped up at end of address which kept making it rejected.

Date of experience: March 5, 2015