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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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SHARON S.
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VERY EASY, VERY QUICK, MUCH BETTER THAN GOING TO THE OFFICE AND WAITING AND THE RUSH FEE IS ACCEPTABLE! But there was never a mention of the $24.95 service fee! There was no request for the approval of this fee at all which is extremely wrong in my eyes! I would not of approved this fee if i had known anything of it!

Date of experience: March 1, 2015
EDUARDO G.
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Fast, easy and friendly
March 1, 2015

Fast, easy and friendly

Date of experience: February 28, 2015
Destry Q.
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Yes they charge a small service fee that the State site doesn't but the State site could not find my records so I was looking at a DMV visit which takes time which is money. Etagsdirect found my records immediately and renewed my tag the next day, sent me a email with a scanned copy then mailed the original which I recieved within 3 days. Well worth the small fee.

Date of experience: February 28, 2015
Don R.
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Very easy, simple, and fast
March 1, 2015

Very easy, simple, and fast. Thanks Florida

Date of experience: February 28, 2015
John R.
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Very very easy, very fast
March 1, 2015

Very very easy, very fast

Date of experience: February 28, 2015
Anibal L.
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Great Experience
February 28, 2015

Great Experience. Thank sand keep up the good work

Date of experience: February 28, 2015
Valerie Y.
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I will never use this site again, I didn't order a rush on my order so the next day I tried to cancel and was told it was too late to cancel. Don't understand the processing fee (to high).

Date of experience: February 27, 2015
Cheryl W.
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Quick and easy
February 28, 2015

Quick and easy

Date of experience: February 27, 2015
Fanny A.
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Why didn't one get this shopping information BEFORE using the system? I want to make a choice before using it!

Date of experience: February 27, 2015
lisa m.
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Quick and easy!
February 27, 2015

Quick and easy!

Date of experience: February 27, 2015
louise s.
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Good
February 27, 2015

Good

Date of experience: February 27, 2015
Linda S.
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For someone as busy as I am this is great
February 27, 2015

For someone as busy as I am this is great

Date of experience: February 27, 2015
cleora B.
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Very easy to order new tag sticker
February 27, 2015

Very easy to order new tag sticker. Nice clear website. Reasonable price.

Date of experience: February 27, 2015
Timothy M.
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Easier than the DMV office
February 27, 2015

Easier than the DMV office.

Date of experience: February 26, 2015
Joshua B.
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...
February 27, 2015

Date of experience: February 26, 2015
Darlene G.
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It was quick and easy...
February 27, 2015

It was quick and easy... So much better than standing in line

Date of experience: February 26, 2015
Margaret D.
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If you can send these quickly because my old tags expired and I didn't realize it.

Date of experience: February 26, 2015
Edward S.
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So far so good, you couldn't help me had to go to license branch to take care of thanks anyway.

Date of experience: February 26, 2015
meridith i.
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It was easy to do
February 26, 2015

It was easy to do

Date of experience: February 26, 2015
walter l.
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Ok
February 26, 2015

Ok
1your setup with the added on fee was misleading.
2no one in there right mind would pay that much extra for a tag.
3.open up a couple more office instead of closing them.
4camera on redlight and this schemefor convenice is too make money,the amount for the tag is high enough.

Date of experience: February 25, 2015