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eTags

4.5

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From the business

eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.


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eTags Reviews Summary

The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.

This summary is generated by AI, based on text from customer reviews

service
145
shipping
128
This company responds to reviews on average within 0 days

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213,408 reviews

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Nathan L.
0 reviews
0 helpful votes
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Easy to use and legitimate
February 25, 2015

Easy to use and legitimate

Date of experience: February 25, 2015
Walter D.
4 reviews
0 helpful votes
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I renewed online because we did not receive notice in the mail due to then need to have PO BOX # to have mail delivered in Lake Hamilton. Still have to renew boat and trailers. It would be more convenient if all vehicles owned but the person would come up at one time. Would have likes to know the service fee before the final total was given. We thought the fee was too high. I'm sure I could have gone to the tag agency and got them cheaper but not sure if the tags would have been for two years.

Date of experience: February 24, 2015
Lindsay P.
0 reviews
0 helpful votes
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It's very easy to use
February 25, 2015

It's very easy to use.

Date of experience: February 24, 2015
HERNAN C.
0 reviews
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Very easy and fast, thanks
February 25, 2015

Very easy and fast, thanks

Date of experience: February 24, 2015
Sylvia L.
0 reviews
0 helpful votes
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Did not know the service fee that they charge &...
February 25, 2015

Did not know the service fee that they charge & time it took to get them would have been better to mail them or other way to get them not recommend to anyone.

Date of experience: February 24, 2015
Hamid H.
0 reviews
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Quick & easy
February 24, 2015

Quick & easy

Add scooter & motorcycle models.

Date of experience: February 24, 2015
Joshua O.
1 review
0 helpful votes
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...
February 24, 2015

Date of experience: February 23, 2015
Dorothy C.
0 reviews
0 helpful votes
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Why is it that it appears you have blocked access to the DMV so that we have to pay extra for renewing our tags?

Date of experience: February 23, 2015
Alfred V.
0 reviews
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Great system
February 23, 2015

Great system

Date of experience: February 23, 2015
Donald E.
0 reviews
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Extremely upset when I discovered how much my actual registration would have cost, had I just waited a few more days to get my Okaloosa County Tax Collector Bill in the mail. It would have been less than half of what I paid uainf eTags. This service rips off the unknowing military member serving out of state not able to visit the Tax Collector in person. I learned my lessen and will be sure to tell all my Florida resident military friends about this rip off.

Date of experience: February 22, 2015
Marilyn B.
1 review
0 helpful votes
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I think this is truly a big rip off!
February 23, 2015

I think this is truly a big rip off! Oh it was quick and easy, but I did not enter your website so when tag renewal for florida page appeared I filled out the form (one would this was state of florida since I used that website. My total said $28.85 and I received a charge of $57. Ok I called your office the clerk was very nice and explained the fee. I saw no additional fee charge due to my total be the correct amount of the renewal. I am on a fixed income so thanks to your company I will have to let one of my medicines go for this month.If you are going to charge a fee, at least considerate to your customers and place that info (very clearly) at the beginning of your page. I will never use your website again, how foolish do you think people are? The Florida renew sight only charges what you owe. It doesn't show total due the add a hidden. I will be informing everyone I know of this.

Date of experience: February 22, 2015
Mark M.
0 reviews
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Great
February 23, 2015

Great

Date of experience: February 22, 2015
JOHN O.
3 reviews
0 helpful votes
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OK
February 23, 2015

OK

Date of experience: February 22, 2015
Paris B.
0 reviews
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It is nice to be able to do it easily!
February 23, 2015

It is nice to be able to do it easily!

Date of experience: February 22, 2015
Mary N.
0 reviews
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It was quick and efficient
February 23, 2015

It was quick and efficient. No glitches!

Date of experience: February 22, 2015
Sandra T.
2 reviews
0 helpful votes
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Still not certain of fees, if it is19.99 just to process online it will never happen again.

Date of experience: February 22, 2015
Select M.
0 reviews
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Very Fast Love it
February 22, 2015

Very Fast Love it

Date of experience: February 22, 2015
Jerry C.
1 review
0 helpful votes
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I received a notice the registration was shipped 2/13. When it did not arrive on 2/18 I contacted customer service. They confirmed it was mailed 2/17. It is now 2/21 and it still has not arrived. Of course the firm will blame USPS but all I know is I do not have the registration.

Date of experience: February 21, 2015
Brian L.
0 reviews
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I am Please with the experiance
February 21, 2015

I am Please with the experiance. Thank you

Date of experience: February 21, 2015
ruben m.
0 reviews
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Great and fast
February 21, 2015

Great and fast

Date of experience: February 20, 2015