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eTags is an online vehicle registration service for residents of California, Florida, and Maryland. By maximizing technology and human interaction to provide the best user experience, eTags can help customers by making auto-related transactions faster, easier, and more convenient.
The company generally enjoys a positive reputation for providing a fast and user-friendly online vehicle registration renewal process, with many customers appreciating the convenience and efficiency of their service. However, concerns about high fees and unexpected additional charges frequently arise, leading to dissatisfaction among some users. While customer service responses are noted as timely and helpful, issues regarding quality control and order accuracy have been reported. Overall, customers value the ease of use but often feel the costs associated with the service are excessive compared to traditional DMV options.
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Easy to use and legitimate
I renewed online because we did not receive notice in the mail due to then need to have PO BOX # to have mail delivered in Lake Hamilton. Still have to renew boat and trailers. It would be more convenient if all vehicles owned but the person would come up at one time. Would have likes to know the service fee before the final total was given. We thought the fee was too high. I'm sure I could have gone to the tag agency and got them cheaper but not sure if the tags would have been for two years.
It's very easy to use.
Very easy and fast, thanks
Did not know the service fee that they charge & time it took to get them would have been better to mail them or other way to get them not recommend to anyone.
Quick & easy
Add scooter & motorcycle models.
Why is it that it appears you have blocked access to the DMV so that we have to pay extra for renewing our tags?
Great system
Extremely upset when I discovered how much my actual registration would have cost, had I just waited a few more days to get my Okaloosa County Tax Collector Bill in the mail. It would have been less than half of what I paid uainf eTags. This service rips off the unknowing military member serving out of state not able to visit the Tax Collector in person. I learned my lessen and will be sure to tell all my Florida resident military friends about this rip off.
I think this is truly a big rip off! Oh it was quick and easy, but I did not enter your website so when tag renewal for florida page appeared I filled out the form (one would this was state of florida since I used that website. My total said $28.85 and I received a charge of $57. Ok I called your office the clerk was very nice and explained the fee. I saw no additional fee charge due to my total be the correct amount of the renewal. I am on a fixed income so thanks to your company I will have to let one of my medicines go for this month.If you are going to charge a fee, at least considerate to your customers and place that info (very clearly) at the beginning of your page. I will never use your website again, how foolish do you think people are? The Florida renew sight only charges what you owe. It doesn't show total due the add a hidden. I will be informing everyone I know of this.
Great
OK
It is nice to be able to do it easily!
It was quick and efficient. No glitches!
Still not certain of fees, if it is19.99 just to process online it will never happen again.
Very Fast Love it
I received a notice the registration was shipped 2/13. When it did not arrive on 2/18 I contacted customer service. They confirmed it was mailed 2/17. It is now 2/21 and it still has not arrived. Of course the firm will blame USPS but all I know is I do not have the registration.
I am Please with the experiance. Thank you
Great and fast
Answer: Hi Karl, yes, you can. If you are already an owner of the vehicle, you can order a duplicate or replacement title if you lost your original copy. If you need to transfer ownership into your name, you can also request a transfer of the title only without applying for a registration. We provide both of these services in Florida, California, and Pennsylvania. New York services will be online soon. Visit eTags.com to choose the state and service. If your vehicle is not currently registered in any of those state or you are not transferring that title to that state, you can still do the same service directly with the DMV in the state you are in. Thanks for your question and best of luck.
Answer: Hello Patricia, thanks for your question and our apologies on the delay in reply as we do not check this third party, independent website regularly. You certainly can order a duplicate Florida title on our website by visiting https://www.etags.com/app/fl/print-title. If you have any questions or need any assistance, please do not hesitate to contact us directly by phone or email were we promise to get back to you in a prompt time frame. Take Care and Drive Safely.
Answer: Hi John, thanks for your question. We currently offer renewal service online in California, Maryland, and Florida. You will be able to still use our service if your vehicle is registered in California or Florida. Please keep in mind that the DMV will require we collect the past due amount along with the fee to bring your tag current through the next year. If your vehicle is registered in Maryland, the MVA requires you renew in person if you are more than 6 months late so you will not be able to complete the order online with eTags. Let us know if you have any other questions.
Answer: Hi John, thanks for your question. If you would like to no longer receive emails from eTags, you can click on the "Unsubscribe" link located at the bottom of any email you received from us. We can also unsubscribe you if you would like to send us your order ID or tag number and name on the order. To unsubscribe from emails from separate parties such as SiteJabber or ShopperApproved, please use the unsubscribe link in their emails or contact them as they are not affiliated with eTags. We hope this information helps. Take Care and Drive Safely.
Answer: Hi Wilma, thank you for your message. We apologize for the delayed reply as this site (sitejabber.com) is not owned or operate by eTags and we do not monitor communications via this independent reviews website regularly. Our support team can respond to inquires within 24 hours if we are contacted directly by phone or email. On our website, both before and after and order is submitted for Florida registered vehicle, we itemized our service fees and we disclose that your state registration fee is to be determined (TBD). The Florida registration fee is not listed on the website becuase, since we are not the DMV, we have to send your plate information to a state licensed agency to calculate that amount and that is done offline. We do provide a resource before the order is placed that allow you to estimate the amount of your state registration fee and we also disclose on our website that we are not owned or operated by any government agency. We apologize if you missed that information prior to completing your order. Your registration was already renewed on 3/24/17 and this cannot be reversed with the state DMV. Your tags were already shipped to the address you provided us at the time you placed your order. Please contact our customer support team directly by phone or email and they will be able to assist you with any additional questions or concerns you may have.
Answer: Hi Kim, Thank you for letting us know. I am sorry you have not received your shipment. Please forward either your Order # or plate number and I will investigate and get back to you quickly. Kind regards, Cole

