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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
134
value
2
quality
1
This company responds to reviews on average within 2 days

Instant Feedback

8,517 reviews

We monitor reviews for authenticity

Kentucky
1 review
2 helpful votes
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Shipping
January 13, 2026

Shipping seems excessive for decals and 3 swivels, i was under the impression the shipping was determined on weight. Guess not

Date of experience: January 3, 2026
Ohio
1 review
0 helpful votes
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I order a few different soaps and things that half was non hazard and half special shipping. So the site can not tell you cost to ship so they sent email and asked if amount was okay. Nice right and i answered can i add 50 gal drum for same cost and sent it. My next email said shipment sent. I sent email asking if this was added to my order and they said no it was a weekend was reason.
After that the live people called and was very helpful and actually got 4 calls from them for same thing.

Date of experience: December 29, 2025
California
1 review
1 helpful vote
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Expensive shipping
January 13, 2026

I like the products that kleen rite offers but unfortunately they are far from Los Angeles Ca. And the shipping rates are very expensive that in some times are insane even if I buy in bulk is too much

Date of experience: January 3, 2026
Panama
1 review
0 helpful votes
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COMPRA
January 13, 2026

EFICIENTE Y MUY BENA PAGINA PARA COMPRAR

Date of experience: January 2, 2026
Illinois
1 review
2 helpful votes
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Shipping Costs
January 12, 2026

Paying $134.00 dollars to ship two hose assemblies is outrageous. This was KRs only shipping option.

The website was painfully slow and tried to release 8 trackers.

Date of experience: January 2, 2026
Minnesota
1 review
2 helpful votes
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Great selection of products unfortunately having the monopoly on the car wash market makes it hard to shop around to help with shipping expenses. Sometimes customer service is very knowledgeable and helpful and sometimes not so much

Date of experience: January 2, 2026
Florida
1 review
0 helpful votes
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Good job!
January 12, 2026

So far so good. Product comes, granted I've had to order them twice now. Not an issue with Kleen Rite, but maybe JE Adans or me.

Date of experience: January 2, 2026
California
1 review
0 helpful votes
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Great
January 11, 2026

This is very annoying! It will not let me close the page until i put feedback! I don't have time to give you feedback! Is this enough words!

Date of experience: December 31, 2025
Rhode Island
1 review
0 helpful votes
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Good ustomer service
January 10, 2026

Had a problem searching for a lot of the items I needed.They wouldn't come up in searches. I called and talked with sales, and they helped me out. Quick quick and courteous.

Date of experience: December 31, 2025
Texas
1 review
0 helpful votes
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The best place
January 9, 2026

Excellent service
Encuentro todo lo que necesito

Date of experience: December 30, 2025
Nebraska
1 review
0 helpful votes
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Fast and reliable
January 9, 2026
Updated review

Started ordering from this company a couple months ago and always get quick shipping and confirmation emails. The Kleen cash is a great bonus too if you order enough products.

Date of experience: December 30, 2025

Pretty simple to order competitive prices on seal kits...
November 29, 2025
Previous review

Pretty simple to order competitive prices on seal kits for cat pumps.

Date of experience: November 18, 2025
Minnesota
1 review
0 helpful votes
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Shipping
January 9, 2026
Updated review

The amount charged is more than half the price of item and item is smaller than a phone. There should be other options for shipping.

Date of experience: December 29, 2025

Very user friendly
August 13, 2025
Previous review

Very user friendly

Date of experience: August 2, 2025
New Mexico
1 review
0 helpful votes
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Amazinggggg!
January 8, 2026

We love Kleenrite and have been doing business with them for over 30 years! Their staff is always polite and helpful over the phone. Would totally recommend and wouldn't dream of ordering anywhere else! 10 Stars! Thank you!

Date of experience: December 29, 2025
New York
1 review
1 helpful vote
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Reward points
January 8, 2026
Updated review

I have ordered at least twice a year for the last 5 to 6 years and have never received any discount through your reward points. Everytime i order i always have 0 points

Date of experience: December 28, 2025

Quick and easy
June 29, 2025
Previous review

Quick and easy

Date of experience: June 19, 2025
Ohio
1 review
0 helpful votes
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Everything you need
January 3, 2026
Updated review

As a newer car wash owner Kleen Rite has been crucial to helping me stay running with minimal downtime when repairs need to be done. They have everything I need.

Date of experience: December 24, 2025

Very easy to find the items I'm looking for
July 19, 2025
Previous review

Very easy to find the items I'm looking for.

Date of experience: July 9, 2025
New Jersey
1 review
0 helpful votes
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Not saving Credit card info
January 1, 2026

Can you tell me why you are not saving my credit card info on file? Am i doing something wrong or did you change how you process cards/

Date of experience: December 22, 2025
Oregon
1 review
0 helpful votes
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Great Products, Great Prices!
December 31, 2025

They have name brand replacement products at great prices... Fast shipping! They also offer faster shipping options which as a business I really appreciate!

Date of experience: December 20, 2025
Texas
1 review
1 helpful vote
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LMCompressor or Luis Mares
December 30, 2025
Updated review

I received the cat pump in good conditions but I recommend to add more cardboard in the bottom of the shipping box because it have all cardboard on top of the cat pump but nothing in the bottom any way it arrive in good conditions

Date of experience: December 8, 2025

Good very good
May 22, 2025
Previous review

Good very good

Date of experience: May 12, 2025
Virginia
1 review
0 helpful votes
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Mostly great
December 28, 2025
Updated review

I purchased 2 thankless water heaters separately. One came upstairs, reasonable freight. The other was shipped motor freight. $ 333 freight cost. Double ouch

Date of experience: December 8, 2025

Always the best
June 14, 2025
Previous review

Always the best

Date of experience: June 4, 2025
Missouri
1 review
0 helpful votes
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Good Stock - Bad Freight
December 27, 2025

Freight is always an issue with me. On most orders I end up paying two different freight costs due to the parts coming from different places.

Is there an option to select, ship from one location and not 8?

Date of experience: December 17, 2025
Patty L. — Kleen-ritecorp Rep
3 months ago

Thanks for sharing your thoughts, William. I’m glad the stock is meeting your needs! Your feedback about shipping from multiple locations is really valuable, and we’re constantly looking for ways to make freight smoother and more cost-effective. Appreciate you taking the time to reach out!