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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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Freight is always an issue with me. On most orders I end up paying two different freight costs due to the parts coming from different places.
Is there an option to select, ship from one location and not 8?
Difficulties in ordering online. When I login I
Asking if I'm a new customer, does your data not show I've been a customer?
I have to keep adding my billing address. That should all stay in there when I log in. If it changes I'll edit it. Have ordered less in the last year just because it's easier to order somethings somewhere else.
Thank you, William, for your loyalty over the past 20 years and for sharing your online ordering experience. We truly appreciate your feedback and are committed to continually improving our system. Stay tuned for web updates.
Your website is terrible. The invoice history, Order history, favorites. None of it works. It's ridiculous that I cannot just go and search the list of 40 items that I always buy and just quickly click on what I need. It would save time and drastically improve the accuracy of my order. For as big of a company as you guys are, this should not be a big deal. Thank you.
Hi Aaron, thank you for sharing your experience and letting us know where we can improve. We're actively working on enhancing our website features to make ordering easier and more efficient, and we appreciate your patience as we make these improvements. Please feel free to reach out directly if you’d like help with your current orders or have further feedback.
This website is smooth and easy to use. I also had a question and the lady was very kind and helpful. Plus the vaccum I need you can't get for a better price anywhere.
Encuentro todos mis insumos en un mimo lugar
Encontre todos los productos necesarios para tener mi negocioal dia
Website information could me better, the website is not user friendly when trying to research the part. Need more pictures and better descriptions for what the items are for. Also shipping is outrageous.
Josh, thank you for your honest feedback—making the website easier to use and offering clearer info are top priorities we’re actively working to improve. We appreciate you pointing out the shipping concerns, and we’re continuously evaluating ways to provide better value there. Your input really helps us move forward, and we hope your next experience will reflect those improvements.
Kleenrite has the most helpful staff around. It does not matter if you walk into one of their locations or talk to one of their friendly representatives on the phone. They are always there to help you get whatever you need and at the best price.
I received nothing for this review. I am simply a loyal customer who recognizes top quality service when he sees it.
The people (every one, consistently) are friendly and helpful.
If Kleenrite wasn't in business I don't know if I would be either. Kleenrite is awesome!
😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊😊
They have the best inventory of any place you look. I wish they had an Indianapolis warehouse. Would really help us guys in that area.
I try to get most of my stuff through you guys. Wish you had a warehouse in Indy. Shipping would be better and I could just drive over and get it if need be.
Great selection of items and prices are fair, but shipping costs are not legit. A small 2.5 lb, less than one foot long box is not $27 to ground ship.
I find that coupon points end too soon. I probably had enough for free shipping but had to pay for it today because all the points I had expired. That's very frustrating. While I'm by no means a big customer, I send a lot of money with Kleen-Rite and find point expiration to be a slap in the face.
I should've had free shipping as it was showing with my points but it wasn't credited. Noy happy about this at all!
Every other vendor I do business sends me a complete receipt within seconds. Kleen-Rite can't seem to do that. It happens EVERY time.
I like most of the process when dealing with Kleen-Tite, but at the final checkout I've never seen the total purchase price prior to finalizing the purchase. Then I have to search for everything in order to enter the purchase in to my books, and it takes a while to get a receipt for the record. It happens every time I buy from Klee -Rite.
Everything was good except the shipment packaging was insufficient for the weight of the package. The package was damaged upon arrival but the product was okay.
Have the ability to purchase items and move on as a guest. Super frustrating dealing with your system having to login so u can track customers.
Carl, thank you for your honesty – we’re sorry the login requirement caused frustration during your purchase. We’re constantly working to simplify the experience and will share your feedback with the team to explore guest checkout options. Your input truly helps us improve how we serve our customers moving forward.
I am always buying nozzle's either for me or friends in the business. So when I am running low, Kleen-ritecorp is my go to no questions asked. Why? Because it's easy to order, you get what you ordered and you'll be happy you got your stuff at Kleen's, I know I am😍
I switched to ordering from Kleen Rite (from Windtrax) 20 years ago because of the website. And Kleen Rite kept me as a customer because of the great customer service over the phone. I don't price shop or look around at other sources, I just order from Kleen Rite because it is almost always an easy experience, and when it's not customer service always squares me away.
Ordered my first case of Kleen-Rite Big White Car Wash Towels in November, 2022. They are perfect for all kinds of clean up around the house, as well as drying our vehicles.That case of 150 towels has lasted 3 years because they are so durable I can use them multiple times.
I would like to know what the shipping will cost before placing the order. I have other means to get the items and like to compare prices.
I would like to know what the shipping cost is before paying and placing the order.
Good. Fast and easy to place my order.
I don't want to be required to place a minimum of 20 charters. I don't want the extra steps!
It's easy to place an order at the convenience of my house late in he evening.
Every single time I place an order I do not receive a confirmation email and I have to chase a quote for freight. It usually takes 2 -3 emails to receive freight confirmation and invoice. The only option is wire transfer which is slow and old school in this day ans age. I am a regular customer and surely a VISA transaction is acceptable. I deal with many Chinese companies and they all accept VISA why not Kleen Rite
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thanks for sharing your thoughts, William. I’m glad the stock is meeting your needs! Your feedback about shipping from multiple locations is really valuable, and we’re constantly looking for ways to make freight smoother and more cost-effective. Appreciate you taking the time to reach out!