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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 2 days

Instant Feedback

8,567 reviews

We monitor reviews for authenticity

Ohio
1 review
0 helpful votes
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Awesome service
August 25, 2024

Great to deal with and had all the parts I needed in stock. Quick delivery and the cs agent was awesome!

Date of experience: August 14, 2024
Texas
1 review
0 helpful votes
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Satisfied
July 6, 2024

Good customer service, helpful knowledgeable and worked to help me make decisions

Date of experience: June 26, 2024
Canada
1 review
0 helpful votes
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We recommend it!
June 28, 2024

Fast shipping and good price, we are very satisfied of our purchase.

Date of experience: June 18, 2024
Kazakhstan
1 review
0 helpful votes
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Purchase
June 23, 2024

Everything is great. They respond quickly. They sent it on time.

Date of experience: June 12, 2024
Canada
1 review
0 helpful votes
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Great products, otherwise I wouldn't have even given it a three star. Didn't like that my order was broken up and I paid $9.99 four times. As well there were a number of products on promotions and they didn't have them in stock, when a company promotes products they can't provide it's Very frustrating.

Date of experience: June 11, 2024
Pennsylvania
1 review
0 helpful votes
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High shipping cost
June 21, 2024

Prices for the motors were great Unfortunately they were shipped separate and the total cost was $50. I feel that was high. I live in PA. Maybe 50 miles from the warehouse,

Date of experience: June 10, 2024
North Carolina
1 review
0 helpful votes
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Owner
June 19, 2024

Ordered and received promptly
Very friendly service!

Date of experience: June 9, 2024
Oklahoma
1 review
0 helpful votes
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Little Tree
June 17, 2024

I received my Little trees in a box that came in the mail, thanks

Date of experience: June 7, 2024
California
1 review
0 helpful votes
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Great customer service!
June 16, 2024

You make ordering easy! I love the updates and your products.

Date of experience: June 5, 2024
Florida
1 review
0 helpful votes
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Even though part of my order was not available right then, the technical alternative from your company was perfect!

Date of experience: June 5, 2024
Maine
1 review
0 helpful votes
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Super Thank You!
June 15, 2024

Very Nice Experience. Thank You. What can I say. It works very well.

Date of experience: June 5, 2024
Michigan
1 review
0 helpful votes
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Expensive Shippin
June 15, 2024

We love ordering this soap from Kleen-rite but shipping is so expensive. Unfortunately, there are very few other options for us.

Date of experience: June 5, 2024
Georgia
1 review
0 helpful votes
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Easy ordering, fast delivery service!
June 15, 2024
Updated review

I never had any issues ordering products from Kleen-Rite corp. They will let you know if a product is out of stock, or your order is on the way to your location.

Date of experience: June 5, 2024

Great customer service & shipment always on time.
March 1, 2024
Previous review

Every order I place always arrives on-time, undamaged.

Date of experience: March 1, 2024
New Jersey
1 review
0 helpful votes
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Great products
June 14, 2024
Updated review

I've been ordering items from this company for years….great products!

Date of experience: June 4, 2024

Great products, extremely fast delivery!
October 31, 2023
Previous review

Very user-friendly website, great products and although they don't offer free shipping it comes the NEXT day!

Date of experience: October 31, 2023
Arizona
1 review
0 helpful votes
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GREAT PRODUCT
June 14, 2024
Updated review

I LOVE KLEENRITE, BUT I WISH EVERYTHING IN THE ORDER WOULD COME AT ONE TIME. IM ALWAYS HAVING TO WAIT FOR ITEMS.

Date of experience: June 4, 2024

BACK ORDER
January 2, 2024
Previous review

IT TOOK 4 MONTHS TO GET MY CARDSWIPER IT WAS ON BACK ORDER FOR 4 MONTHS

Date of experience: January 2, 2024
Pennsylvania
1 review
0 helpful votes
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Thanks again! As always everything was in the shipment! Great service!

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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The staff are always friendly and helpful. You check in at the office and tell them you are there to pick up the order and they come right out. The staff helped me to load my order in my car.

Date of experience: June 4, 2024
Mexico
1 review
0 helpful votes
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Good service and products.
June 14, 2024

One stop shop for all your needs, quick delivery as well, especially when time is of the essence.

Date of experience: June 4, 2024
California
2 reviews
0 helpful votes
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Best Place to shop
June 14, 2024
Updated review

Always a pleasure to order from you guys. On time adn accurate. Thank you

Date of experience: June 4, 2024

Always easy to order
February 6, 2024
Previous review

Always easy to order

Date of experience: February 6, 2024
Arkansas
1 review
2 helpful votes
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Footvalve for chemical pickup line
June 14, 2024
Updated review

Called in for the valves and they were mailed to me. Work great.

Date of experience: June 4, 2024

I normally call in my orders and all my info is on...
November 4, 2023
Previous review

I normally call in my orders and all my info is on file. Having to add it again is irritating.

Date of experience: November 4, 2023