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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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We have ordered from Kleen-rite for years both for operations and retail items. They are excellent with speedy communication and problem resolution.
I needed a key to my shampoo machine and they were able to help me with that.
They help me find item numbers and ask me about additional items that I might need for installation.
I had ordered the wrong size hoses and fittings and when I called customer service the person I talked to wonderful
Working with your company makes it extremely easy to get the right part in a very timely fashion.
It was over all a good experience, got a lttle lost since its been awhile since i picked up an order but i eventually found the right door outback to pick up my order
I was disappointed with a recent warranty issue. I would have preferred returning the product thru Kleen-rite, instead of the manufacturer, since I bought it from you. I have not received credit yet.
All other transactions have been great. People have always been helpful.
Went very smooth, went very smooth, went very smooth, went very smooth
We are a hair salon and our clients and staff love the towels from Kleen-rite! Great customer service when ordering and the delivery was quick!
We are able to find everything we need for our 6 bay car and truck wash, and at a great price.
We have received parts that are incorrect, damaged, or not in its entirety. We have received parts that are incorrect.
Placed an order on Friday and asked Specifically if it will get shipped out on Friday because I needed it ASAP. Didn't get shipped out till Monday
I've been a Kleen-rite customer for over 30 years & have been more than satisfied with the quality of the merchandise they sell. Beyond that, the customer service is second to none in the car wash industry for servicing your account. I've never had an issue purchasing parts & soaps for my Car Washes.
Fast, Conveinant, Quality, & great Customer Service.
I called and ordered soap that was needed and talked to someone immediately. Ordered the product and had a confirmation email same day and within 48 hours had the product. Every person I speak to is knowledgeable and professional.
Called to order product for pet wash. Order was placed immediately and was told that product was in stock. Costumer Service rep was very friendly and able to see previous orders for us. Placed order, email confirmation came immediately with a tracking number.
Next day received order.
I have an issue that when I place an order and you split ship the order that I am paying for shipping for each delivery.
Very easy to order my products. Very fast and reliable shipping. Thank you.
They have very good prices on pumps that we use in an industrial manufacturing environment. They are prompt in getting the order shipped.
As a previous customer from west Texas,the ease of using Kleen-ritecorp to deliver parts to Canada in a timely fashion was impressive
Good job.
I couldn't find the number to order the item I wanted but the person on the phone found it for me and placed the order for me too.
Great to deal with and had all the parts I needed in stock. Quick delivery and the cs agent was awesome!

