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From the business
Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
Kleen-ritecorp Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
This summary is generated by AI, based on text from customer reviews
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KleenRite is a great company! Their sales personnel are very helpful and knowledgeable! We especially like CHRIS! Very courteous!
Good service every time we order! Staff very knowledgeable and nice.
This company is always a joy to deal with. They're very knowledgeable. Prices are competitive, And they take all the time Necessary to make sure you're buying the correct parts.
I ordered 11 post mount IVS ******* vacuums. Y'all through GINSAN sent me ******* vacuums.
I am scheduled to open in 2 weeks.
Knowledgeable and professional and prompt know their products
Accurate knowledge great customer skills they know about their products and prices are deals and very friendly
There is no way to keep marketing emails from starting again with every purchase. I have called and asked several times but I always have to waste my time unsubscribing. Please fix this so I can stop avoiding purchasing from Kleen-Rite.
Placed an order, used my points for free shipping.
Everything was shipped to my door in 3 days. Wow.
The sales agent was very helpful and knowledgeable about a question I had
I ended up getting 3 different deliveries from 3 different locations. Some of the parts took too long to receive so I ended up buying from my local supplier. I now have duplicate parts that I normally would not stock.
Everything I need is here but you really have to be careful because I found one item $79 dollars cheaper on Amazon for the exact same filter. Your shipping is very high for simple light products also.
Very helpful when I call to put in an order. I used to do will call in NV and always enjoyed chatting with the staff.
Now, I appreciate not having to use the app and being able to still call in.
I have been a customer for over 20 years. If they didn't take care of me, I would not be here!
Courtesy. Knowledgeable. Accurate orders. Friendly staff. Good prices.
Can you write is a very competitive priced company they usually have the lowest prices on the things I need. They will also ship USPS if it's a small enough packaging, it saves you quite a bit of money. I have always received great service and when I had to return it, I was refunded quickly
Always polite and helpful! Fast shipping. Great customer service
John Kauffman has been working with me on our parts. Now he keeps some inventory, and we are meeting our customer due dates.
The dog had chewed up the switch I needed to run the macerator. Needing to clean out the RV tanks, I tried to order a new one, which were not available. I ended up ordering one on the phone which took several weeks to arrive, and another one on-line, which took more than two weeks to arrive, although I paid for faster delivery. I had to hand make a switch to get the job done. I now have two switches.
Great job fast follow up and technical support and fast response
Ordering from Kleen-Rite is a breeze! They have a large inventory, keep a record of previous orders, and make the overall ordering experience easy to use in a minimal amount of steps.
Received part of my order and invoice. Tracking number was good to track.
We have ordered from Kleen-rite for years both for operations and retail items. They are excellent with speedy communication and problem resolution.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members