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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 3 days

Instant Feedback

8,616 reviews

We monitor reviews for authenticity

California
2 reviews
0 helpful votes
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Best Place to shop
June 14, 2024
Updated review

Always a pleasure to order from you guys. On time adn accurate. Thank you

Date of experience: June 4, 2024

Always easy to order
February 6, 2024
Previous review

Always easy to order

Date of experience: February 6, 2024
Arkansas
1 review
2 helpful votes
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Footvalve for chemical pickup line
June 14, 2024
Updated review

Called in for the valves and they were mailed to me. Work great.

Date of experience: June 4, 2024

I normally call in my orders and all my info is on...
November 4, 2023
Previous review

I normally call in my orders and all my info is on file. Having to add it again is irritating.

Date of experience: November 4, 2023
New York
1 review
0 helpful votes
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No review Just good service
June 14, 2024

I am not doing a review, Kleen Rite does a great Job as they always have. I do not want to waste my time with this Crap.

Date of experience: June 4, 2024
North Carolina
1 review
0 helpful votes
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Good experience
June 14, 2024

No issues. Big help. Very informative and helpful. Sent in a timely manner.

Date of experience: June 4, 2024
Nevada
1 review
0 helpful votes
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I ALWAYS GET GOOD SERVICE
June 14, 2024

FAST FRIENDLY SERVICE. ORDERS ARE ALWAYS CORRECT.PLACE AN ORDER IT IS READY WITHIN AN HOUR FOR PICKUP

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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.
June 14, 2024

Everything was ok. Thank you
----------------------------------

Date of experience: June 4, 2024
Minnesota
2 reviews
0 helpful votes
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Perfect
June 14, 2024

Very nice people to deal with and super easy very helpful and quick responses every time

Date of experience: June 4, 2024
California
1 review
0 helpful votes
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Waste of customer time
June 14, 2024

Don't waste my time with an AI app to try to boost your marketing reach.

Date of experience: June 4, 2024
Ohio
1 review
0 helpful votes
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Flojet fittings
June 14, 2024

Received items. A month later, but I did receive the parts ordered.

Date of experience: June 4, 2024
Arkansas
1 review
0 helpful votes
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Lead with that info
June 14, 2024
Updated review

Everything was great - except that I was not told that the items were to be drop shipped from the manufacturer and that would take about 3-4 weeks.

Date of experience: June 4, 2024

Neat, Kleen, professional
November 9, 2023
Previous review

Neat, Kleen, professional. Done Rite

Date of experience: November 9, 2023
New Jersey
2 reviews
0 helpful votes
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Great service and quality!
June 14, 2024

I order towels for my salon and it is always a great experience.

Date of experience: June 4, 2024
Tennessee
1 review
0 helpful votes
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Great product
June 14, 2024

Fast and easy! Great people and good service.did not have any delays.

Date of experience: June 4, 2024
Michigan
1 review
0 helpful votes
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Always good
June 14, 2024

Shipping has gotten faster than before. Point system could be upgraded.

Date of experience: June 4, 2024
Maryland
1 review
0 helpful votes
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Delivered promptly
June 14, 2024

Need parts for my injector a the delivered and they had the parts. Good experience

Date of experience: June 4, 2024
Pennsylvania
1 review
0 helpful votes
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Ordering parts
June 14, 2024

Ordering parts is easy, convenient, and customer service is knowledgeable, friendly and considerate

Date of experience: June 4, 2024
Canada
1 review
0 helpful votes
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Waiting Time
June 14, 2024

The waiting time was too long and even at that communication would have ease things out but nobody call or email that there was going to be any delay.

Date of experience: June 4, 2024
Patty L. — Kleen-ritecorp Rep
over a year old

Hi Adeshina, I'll get this to customer service for review.

Pennsylvania
1 review
0 helpful votes
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Fast and efficient
June 14, 2024
Updated review

Had the product I needed. When I had a question staff was helpful in answering

Date of experience: June 4, 2024

Website navigation to product and checkout process,...
January 23, 2024
Previous review

Website navigation to product and checkout process, seamless

Date of experience: January 23, 2024
Maryland
1 review
0 helpful votes
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I usually buy my carwash and air/vaccum parts as well carwash soap, soon I am buying J.D Adams air/vaccum for my newly purchased gas station in Maryland, my favorite vaccum 9200 series,

Date of experience: June 4, 2024
Iceland
1 review
0 helpful votes
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Perfect service
June 14, 2024
Updated review

Everything was perfect and our contact, Steve Kelly, gave us 100% service as always.

Date of experience: June 4, 2024

Fantasic Service
December 5, 2023
Previous review

I am very happy with Kleen-Rite service and our contact Steve is always answering our request quickly, great service :)

Date of experience: December 5, 2023
Washington
1 review
0 helpful votes
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Improve customer service
June 14, 2024

You guys can improve the costumers service, I have more questions about what I got from you you guys and get more products but the person that "help me" seems that did not have time for my question and cut me off.

Date of experience: June 4, 2024