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Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.
Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.
The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.
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Always a pleasure to order from you guys. On time adn accurate. Thank you
Called in for the valves and they were mailed to me. Work great.
I normally call in my orders and all my info is on file. Having to add it again is irritating.
I am not doing a review, Kleen Rite does a great Job as they always have. I do not want to waste my time with this Crap.
No issues. Big help. Very informative and helpful. Sent in a timely manner.
FAST FRIENDLY SERVICE. ORDERS ARE ALWAYS CORRECT.PLACE AN ORDER IT IS READY WITHIN AN HOUR FOR PICKUP
Everything was ok. Thank you
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Don't waste my time with an AI app to try to boost your marketing reach.
Everything was great - except that I was not told that the items were to be drop shipped from the manufacturer and that would take about 3-4 weeks.
I order towels for my salon and it is always a great experience.
Shipping has gotten faster than before. Point system could be upgraded.
Need parts for my injector a the delivered and they had the parts. Good experience
Ordering parts is easy, convenient, and customer service is knowledgeable, friendly and considerate
The waiting time was too long and even at that communication would have ease things out but nobody call or email that there was going to be any delay.
Had the product I needed. When I had a question staff was helpful in answering
Website navigation to product and checkout process, seamless
I usually buy my carwash and air/vaccum parts as well carwash soap, soon I am buying J.D Adams air/vaccum for my newly purchased gas station in Maryland, my favorite vaccum 9200 series,
Everything was perfect and our contact, Steve Kelly, gave us 100% service as always.
I am very happy with Kleen-Rite service and our contact Steve is always answering our request quickly, great service :)
You guys can improve the costumers service, I have more questions about what I got from you you guys and get more products but the person that "help me" seems that did not have time for my question and cut me off.


Hi Adeshina, I'll get this to customer service for review.