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Kleen-ritecorp

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Kleen-Rite Corp. is a business wholesale supplier specializing in car care and pressure cleaning. We have been a distributor to the car wash, truck wash, auto detailing, mobile wash and pressure washing industries for over 60 years. Kleen-Rite offers the best prices and widest selection of self-serve car wash equipment and repair parts. We sell products for in bay automatics, touch free car washes, conveyor tunnels, and mobile washing.

Our corporate office is located in Columbia, Pennsylvania. We have 4 warehouse locations across the country to help us ship items faster. Product ships from Mount Joy, Las Vegas, Grand Prairie, and Kansas City.


kleen-ritecorp.com
Columbia, PA, United States
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Kleen-ritecorp Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality of products and the helpfulness of staff. Many reviews highlight prompt shipping and a robust inventory, contributing to customer satisfaction. However, concerns about service delays, particularly related to freight logistics, and inconsistent communication regarding order issues have been noted. Customers expressed frustration over difficulties with reward points and shipping charges. Overall, while the company is recognized for its knowledgeable representatives and efficient service, there are significant areas for improvement in logistics and customer support to enhance the overall experience.

This summary is generated by AI, based on text from customer reviews

service
136
value
2
quality
1
This company responds to reviews on average within 2 days

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8,587 reviews

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California
1 review
0 helpful votes
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Quick shipment
June 14, 2024
Updated review

Ordered a bucket of wax. Shipped very quickly. Quality is top notch. Would order another again.

Date of experience: June 3, 2024

Easy to use and customer service really knowledgable
May 27, 2024
Previous review

Easy to use and customer service really knowledgable

Date of experience: May 17, 2024
Illinois
1 review
0 helpful votes
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Affordable
June 14, 2024

The items that were purchased functioned as they should, at the best cost!

Date of experience: June 3, 2024
Missouri
1 review
0 helpful votes
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The products I ordered arrived as described with good shipping time. I will continue to order through Kleen-Rite.

Date of experience: June 3, 2024
California
1 review
0 helpful votes
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Please next time put it in the right place
Was very difficult to get my package I don't want to bother my neighbors
Thank you!

Date of experience: June 3, 2024
Georgia
1 review
0 helpful votes
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5 star service. Thanks for not overcharging like I noticed several others tried to do.

Date of experience: June 3, 2024
Canada
1 review
0 helpful votes
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Shipping expensive
June 14, 2024

Quality is good but shipping should be confirmed and communicated with client prior to processing order.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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If you need it...they have it!
June 14, 2024

Nice to have a company like this in your back pocket! Always helpful and knowledgeable when your not sure exactly what you need but you need an immediate solution to fix the problem. Thanks for the advice, support, and fast shipping!

Date of experience: June 3, 2024
North Carolina
2 reviews
0 helpful votes
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Timely delivery
June 14, 2024

Always good service. Quality products with Timmy shipping.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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They stood behind their word
June 14, 2024
Updated review

Ordered everything needed online as it showed in stock. The stock was wrong and it took an extra month but it all came eventually.

Date of experience: June 3, 2024

Easy to navigate website
April 11, 2024
Previous review

Easy to navigate website

Date of experience: April 1, 2024
Illinois
2 reviews
0 helpful votes
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Always on Time
June 13, 2024

My orders are always on time. The company is very efficient, quick, and the communications are great.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Review
June 13, 2024

Ordered parts I needed for extractor machine. Received in a timely fashion.

Date of experience: June 3, 2024
Minnesota
1 review
0 helpful votes
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I've had a wonderful experience buying from Kleen-rite for a few years now. They have a wide offering of products and keep a great stock of inventory - so we can stay up and running with minimal down time.

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Great service
June 13, 2024

Needed a couple weep guns, dreaded ording becasue of historic high shipping costs, pleased to fine cheaper shipping options, parts also arrived quicker than expected.

Date of experience: June 3, 2024
Florida
1 review
0 helpful votes
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Pressure washer
June 13, 2024

Good experience but did not give shipping quote upfront. Took awhile to revive item

Date of experience: June 3, 2024
Texas
1 review
0 helpful votes
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Thanks again for all the parts
June 13, 2024

Wish you could get more PDQ parts.It would be nice...
Thank you

Date of experience: June 3, 2024
Texas
2 reviews
0 helpful votes
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Great price and delivery.
June 13, 2024

The price was fair value and the delivery time was quick. The quaility of the towels are good for a shop towel.

Date of experience: June 3, 2024
Alabama
1 review
0 helpful votes
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Great Company
June 13, 2024

These guys are my go to for pressure washing parts! Fast shipping, and the best prices!

Date of experience: June 3, 2024
Mexico
1 review
0 helpful votes
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Great products at good prices
June 13, 2024

Kleen-Rite has better prices on many of the products we need for our pressure washing business, we usually get a better deal and they have our favorite hose, Blue Neptune.

Date of experience: June 3, 2024
Oklahoma
1 review
0 helpful votes
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The catalog has everything needed for our business to operate efficiently! Great crew prompt shipping and order confirmations which have always been accurate. I appreciate Kleen Rite!

Date of experience: June 3, 2024
Kentucky
1 review
0 helpful votes
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Owner
June 13, 2024
Updated review

Experience was great until I agreed to fill out the survey and I had to take time to type a book so that the survey would go thru.

Date of experience: June 3, 2024

Order
November 27, 2023
Previous review

Great job with my order. I don't need 50 Characters to tell you you did a great Job with my order.

Date of experience: November 27, 2023