KingSize DirectReviews 553

I tried to order some New Balance shoes online. It was supposed to ship a week later. I never received the order. Called them and they told me it would ship by a certain date. Guess what? It never arrived. Called again and they finally figured out it was back ordered. I waited a couple of weeks and never received any other feedback from them regarding the status of my order. This company is terrible. I'd give zero stats if I could, as I went through all this hassle and didn't ever receive my damn shoes! Needless to say, I'm done with KD. Worthless!

Recently purchased a shirt from King Size Direct. I bought a plum coloured shirt from them. It was delivered in time. The shirt fit alright, but was a bit baggy around the sleeves and droops slightly at the shoulders.
I prefer shopping for custom shirts. I am a tall guy 6 feet and 4 inches and find it difficult to get my size. Typically I order custom shirts online from Indochino and vitruvien.com. I have had a pleasant experience with both. Since King Size Direct was cheaper, I decided to give it a try.
Fabric is of cheaper quality than the online custom shirt makers that I mentioned. Also the fit is acceptable, not great.
At the end, an average experience here. Once in a while I may give King size direct a try, but more often than not i would stick to online custom shirt makers.

Ordering from this business is a poor gamble. I have placed three orders and only one order was correct. The last instance I ordered one shirt - Black XL. I received a White 5 XL. On an earlier occasion I ordered one shirt Blue XL and received a Black 3XL. Customer service said the reason was that the shirts were selected robotically. No human looks at the process. To be sure, humans will carefully check your items when you return them to see if you deserve credit, but not before they send them to you. I do not recommend this business to anyone unless you are looking for a good frustration induced headache