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Kitchen & Bath Authority Reviews Summary
Kitchen & Bath Authority has a rating of 3.9 stars from 1,922 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kitchen & Bath Authority most frequently mention kitchen bath, shower door and great experience. Kitchen & Bath Authority ranks 2nd among Kitchen sites.
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My order was paid for. It never shipped. Nobody let me know why until I finally called. Blame went on FedEx, although tracking data indicated they never got it. Disconnect exists apparently within the KBA and actual vendor Ruvati loop.
Recently purchased a 33" Kraus sink for our kitchen. Looks so nice in the box. Can't wait to install and use i!
Even though someone answered that this has to be exactly 60" wide for a rough-in opening, it is adjustable by cutting down the support bar as described in the instructions. Looks like it is all good quality.
I did not have to sign for my delivery. It was left at my door.
I receive the tub, thank you. Good price and good quality.
This vanity came in very good condition. It hasn't been installed yet so hopefully no problems with that. My only complaints are as follows:
1. There is no option to order filler pieces to match the wood of the vanity.
2. For all the emphasis that the KBAuthority puts on inspecting the product upon delivery, the delivery company would NOT let me open the box to inspect the vanity for damage, nor would they take the vanity back onto the truck in the case of any damage. This is completely contrary to what KB insists upon. That inspection option made me feel way more comfortable ordering online. It turned ok only because the vanity was not damaged. Otherwise...
Delivery arrived timely. The driver, Adrian, was very professional and left the package in the driveway as instructed.
We received the sink faster than the original delivery date. Just installed it. It looks great. Thank you
I found what I wanted and it worked well. The "free" items were not included and emails go unanswered.
I am so glad I found Kitchen & Bath Authority on the web. I found the perfect sink at a great price. The sink was sent immediately after the order was placed. It arrived in perfect shape a few days later. I am very impressed.
Fast delivery,the shower base is exceptional! Will definitely buy from again.
A good experience, plenty of communication, great product and well made, still waiting for the gift.
Item arrived very quickly and in perfect condition, at a far better price than any other store. Thank you!
Order came in quickly. Quality of product is great. Thank you
Their product didn't make it delivered until 2 months after the order and my product was already done. I called to cancel the order 2 weeks that I noticed the tracking was not making progress and they rejected my cancellation so I had to dispute the charge. 2 months after the product sit by the door and I called to ask them to create a label for me to return bc I don't want to have anything to do with them but their representative said no need to do so after his investigation and told me to keep it for free regardless how many time I stressed I preferred to return. He kept explaining that the item was reported and claimed, it's free. Guess what! Two months later, they used my credit card information to charge me for another order I did not make and stole my money away without asking the permission or a heads-up. This company doesn't do business honestly. 0 point is what I want to rate them but no this option.
Arrived in excellent condition and was easy to assemble with the tool set provided.
The towel bar arrived in a timely fashion and it's a well made piece.
After purchasing the wrong item...my fault, I did exactly as they requested to submit a return. I did not write on the original box. I packed the original box INSIDE another box and returned the item. I was told all parts where not included (lie) so no refund would be made. Not to mention the cost I paid to return the item. This company steals from the consumer.
I'm very happy with the delivery time and the vanity was the right size and beautiful
Very happy with the vanity we ordered and especially like the huge discount they offered. The warning emails they send you about delivery and inspection make you wonder if there is a problem, you might have trouble with them making it right. We had a week delay in delivery, but other than that, product was received in perfect condition.
From the business
Best Price, Lowest Price, Kitchen Sinks, Faucets, Water Dispensers, Garbage Disposers, Vanities, Showers, Toilets, Shower Doors, Shower Panels.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members