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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Easy to navigate site place the order and pleasant in store collection experience.
Was looking for two monitors and a bracket. Found JW computers, they had the best prices online and good reviews. Took the leap to try them and it paid off.
Very fast and accessible service, with an easy-to-navigate website which helped me discover a better deal than elsewhere as well. The product itself was packaged well.
Just so easy and straight forward
1. Place pickup order
2. Collect order when advised it's ready
Smooth and easy Great range of products IN STORE!
Excellent support through whole process from purchase to delivery and amazing price!
Would highly recommend purchasing from jw.com.au
Easy and fast! The website made it easy to just click and go while delivery came in a timely manner!
Quick on the ball delivery and service second to none.
Always professional and always friendly. Easy to get to and park.
Delivery time much better than your competition...
Feel safe to do online shopping. The delivery came in 2 days!
Good experience. Really easy to order off the site. Shipping was fast too.
PC not running well! So slow it cant even load up a website within 30 secs.
Its like we are on dial up. Can we get a refund please?
Items came as expected, they just took longer than i thought to leave the warehouse, no issues tho, just expect a 7 day total time or longer
Good prices I'm so glad I found JW and seller kept in contact updating me on delivery and shipping details great seller
Quick easy and economical - cheaper than Officeworks - thanks
Large range of products. Easy shopping and reasonable delivery.
The delivery have arrived within a short time and the product was easy to install with three year warranty.
Overall, a great experience and no fuss from the order to the pick up
Good good good good good hood good good good gooooooooooood
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members