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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Previous order was dispatched same day and received next day. Pricing was good and quality was as advertised.
Very good experience with this company way more cheaper. Easy.
Great chair getting another one!
Good company and so quick with delivery
A very friendly and reliable serviceable team, open and easy to communicate with
I have been happy with the prices of your products. Best on the block
Great! Had stock of a hard to get item, was actually there when I went to pick it up.
Will never use jw computers ever again. In two days my item hasn't been sent to the shop form the warehouse to then be sent to me stupid why wouldn't it just be sent from the warehouse why did I pay express shipping it's been 3days and nothing. At least with center com fast efficient shipping I'll forever buy there from now on
Full build upgrade, service is as good as always very helpful, very quick to assist if problems occur.
Reasonably easy to fi=nd the parts i wish to purchase.
The communication through email was great as I needed to add some shipping information, and the piece arrived very quickly
Great to deal with and fast delivery of the product I ordered
Purchasing online was easy and the product matched the description when it finally came,
Their was no communication when the delivery was delayed and information was not forthcoming when I rang to follow up
We have to wait for over 2 weeks to get order delivered. However, JW team is helpful and help follow up with supplier,
I knew the brand I wanted: an ASUS.
The 32GB Ram instead of the usually available 8GB or 16GB of Ram. ….
I would have liked to be able to buy OUTRIGHT Microsoft "Standard" ("Words" and "eXcell") at the same time.
Easy purchase and quick pick up at JW Computers. Happy with my purchase.
Was looking for an ink head for my HP printer 555 series. The price was very good and was glad they actually have a hard to find product. Thanks
Very easy to deal with JW computers an arrived nice and quick
Great price, service and easy to buy from. I bought quality product at a great price, fast delivery. 5 star experience.
Customer service was very understanding and co-operative.
A straightforward ordering process and kept informed about progress until delivered.
The delivery was fast and the product is great for work and relax
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members