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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Quick and easy. Good price. Accepting AMEX card for payment.
Very easy to deal with and straightforward with their purchasing options. Highly recommended!
Product pricing and shipping times were great, comms clear.
Within 24 hours I received my order in right time.
Great offer, quick response when ringing a physical store for questions about the product.
Great range of products at very competitive prices.
Parcel arrived on time, carefully boxed, visually perfect.
Best service, good response, I highly recommend this store to my friends
Amazing customer service. Delivery company hadn't delivered the item. JW Computers got straight onto it and sorted it out and it was delivered 2 days later.
Good customer service, good communication. Response times were very good and delivery was speedy
My experience with JW Computers was a excellent experience, their service is amazing and they are quick and efficient.
Very easy website quick and simple to navigate good prices
This was n easy purchase at a great price. Everything was simple
Very easy ordering process and fast delivery. Will use again
The box arrived with no damage and the monitor is gorgeous. The delivery guy was so nice too, he helped me bring it up to my door. I had to wait a few business days but customer service was great :)
Very easy to use website and found what I was looking for at reasonable prices and the delivery is quick
Simple and easy to use for deliveries. But can take longer than expected
Customer service is lovely and helpful.
Was a bit annoyed at the delivery time, expected was 3 days from purchase(with express shipping) ended up being 7.5days wait.
Easy to deal with and delivery was ahead of schedule. I'll be using JW for all future tech requirements. 5 stars.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members