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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Very happy with the product, delivery and communication
Quick and easy process. Quick delivery. Website was easy to navigate.
Fast, friendly and efficient. Easy to navigate online system and I store staff friendly and helpful
Easy to navigate website. Great people. Excellent knowledge about their field.
I have only online shopped a couple of times with Jw Computers but I can tell you the price & the turn around time has been perfection and will be buying more from them.
Fantastic service and response time to emails.would recommend to anyone. Wasn't sure about purchasing online but the experience was so easy and hassle free.
It was good and easy to use but it is kinda easy to lose the email sent
This is my first purchase from JW (had not even heard of you before) but glad I made this purchase from there. It won't be my last purchase now that I've discovered you.
Quick and easy, the purchase process was smooth and the site is user-friendly.
I have no criticisims.
It was a smooth experience from ordering online to the immediate response to my email query and the reliable express shipping/delivery.
Good service and suggestions to solve any problem I present
Could not have been any quicker or easier. Place the order and it was ready for pickup within an hour.
Will do business with you again, exemplary service
Really good prices and good quality items they also had a wide variety of items to purchase
Store was easy to search. Prices are good. Checkout on phone is easy
Very easy website to use. Loved the estimate shipping button!
Excellent experience. Shipping was slower than I'd hoped as I paid for express but that is Australia Post's fault.
Great communication of product delivery times. Ease of using website.
To easy everything just works. The carry up to date gear when local stores are 5 years behind trying to get rid of old stock.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members