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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Only place I found with stock of 9800x3d at time so im extremely happy with purchase
They have a variety of computer products with good quality and price.
Streamlined service.Streamlined service.Streamlined service
Easy transaction, quick delivery, product working great and packaged nicely, good price.
It was an easy order with quick delivery and competitive price.
Excellent fast shipping and had what I needed will definitely order from again.
Helpful to get my order correct great customer service...
Good experience and nice n helpful staff. Will come back again
Fast postage to Perth, very happy with comms, price and products.
It was normal online experience what was the best is Wen's support.
Wonderful arrived very fast easy to install and is working wonderfully
I had trouble setting up my computer and I emailed for help. The correct answer was come into the store and we will help you through it.
The staff memeber was helpful before purchase but afterwards they had an abrupt attitude of too bad your on your own.
Accordingly I won't buy from JW again if I can help it
After order was complete on a weekend I was notified it should be sent by Wednesday, due to the great service provided I was able to receive my laptop by the Friday
It took a bit long to get dispatched, but it did arrive safely
Amazing product and customer service, I love the keyboard and he assured me of my 2 yr warranty.
The buying experience with JW Computers was excellent. Also on an occasion I needed to call the person who assisted me was very well informed.
I was shocked how quick it was in post as for accessories IV gotten from else where it's taking 2 weeks here it's 3 working days
Great prices and fast shipment. I'm happy with my purchase.
Very prompt delivery, communications were also good. Will look to JW Computers for my next tech purchase.
No problems whatsoever.
Easy purchase and faster than expected delivery
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members