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From the business
JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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50 characters are you kidding? I just wanted to confirm receipt of my product
Excellent service, great communication and fast delivery
Fast delivery with standard shipping and good communication
Good and fast
Everything well packed.
Will buy from them again
Item was as described, purchase was straight forward, and quick delivery
Product was great and as described. However the delivery was a little poor as the laptop was left outside on the front porch.
Excellent value and communication from JW Computers. I will certainly bookmark their web site.
Instore wasnt helpful as i wanted to use afterpay if they dont fix it scorptec will be my place of purchase in future
We went into the store for advice on which laptop to purchase and we did purchase the nominated laptop which was delivered with in week, we are satisfied with our laptop and how quick we received it.
At least 50 characters are required here and i dont feel ike it
Very professional and good delivery experience, buy from them regularly
JW Computers are easy to deal with having a very functional website to find the items of interest, select for purchase and pay. Comprehensive alerts are provided to confirm the order, process status and notice of delivery
Quick search for items and quick delivery is a plus. Thanks a million
I cannot fault JW Computers at any level. Even the person answering my phone call was so polite and professional.
Great seller. Fast delivery and communication was excellent. No dramas seamless transaction. Best price in town
No hassles, no problems, no hidden bad surprises and no disappointment
Good update.delivery is fast. Price reasonable for the product.
Quickly sent out and kept up to date with order. Securely and perfectly protected in shipping.
Extremely impressed with how fast and efficient their service was. Things can take longer than usual to reach north Qld.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members