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JW Computers is Australia's most trusted technology retailer, online and with physical stores in Sydney. JW is passionate about providing the highest level of customer service, choice and value and has a strong reputation with PC enthusiasts, Gamers, and businesses of all size. With over 20 years of experience, our team is dedicated to providing the solution that is right for you.
Whether you need a new computer, your notebook has a virus infection or your business network is in dire need of an upgrade and maintenance, we can help!
Please reach out and speak to one of our friendly team members to see how easy it is for us to solve your IT problems. Or you can just come in and visit us, no booking needed, we're always here to help.
JW Computers Reviews Summary
JW Computers is generally well-regarded for its efficient service, competitive pricing, and knowledgeable staff, contributing to a positive customer experience both online and in-store. Customers appreciate the seamless ordering process and prompt responses to inquiries. However, there are notable concerns regarding delivery delays and communication issues, particularly related to shipping timelines and tracking information. While many customers express loyalty and satisfaction with the products received, some have experienced frustration with unexpected surcharges and the lack of specific instruction options during the ordering process. Overall, the company demonstrates a strong commitment to customer service, though improvements in delivery communication could enhance satisfaction further.
This summary is generated by AI, based on text from customer reviews
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Effortless order and shipping details were always up to date.
Delivered and product videos working as expected after one week
Awesome experience with JW Computers! The shipping was incredibly fast, and everything arrived in perfect condition. The ordering process was smooth, and their customer service was top-notch. Highly recommend JW Computers for anyone looking for quality products and efficient delivery. Will definitely shop with them again!
Fast and reliable shipping. Easy process to purchase. Would recommend to all.
I had some initial inquiries on a particular product and they were knowledgeable and helpful which enabled me to get thee right product.
Very positive experience. Fast service when items are shipped. Items are well packaged for secure transit.
Website had the best deals out of everywhere I looked, staff were friendly when picking up and helped be take everything to my car. Overall happy, I'm Building the PC tomorrow so haven't had a chance yet to use all of the products but I trust they will be good. Thankyou!
Good price and easy to use website. Delivery was efficient and product was as expected.
Excellent business, responsive customer service, fast delivery.
Great service and speedy. Flexible to change pick up too
Thank you!
These guys were the fastest delivery. Ordered parts from various suppliers and they were first to arrive, and in the best condition so far. Hats off to the team
Timely delivery and quality product, pretty happy, thanks!
I ordered and it arrived, very nice……………………………………👌
Easy processing, quick delivery, great price would definitely buy from again
Easy ordering and quick delivery. JW is my preferred option.
They were easy to deal with product was delivered in great condition. It's a xmas gift so I'm sure son will love it thank you very much
Reliable, quick and best price compared to other retailers. Very happy
Sort your couriers.shouldn't be leaving 1500+ packages in front of houses with clear street view.
Product is great, wait time was about expected. 13 days from purchase, build and arrival.
Great, great, great, great, great, great, great, great, great.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members