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JustFlowers Reviews Summary
JustFlowers has a rating of 3.6 stars from 5,855 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement, time delivery and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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Just flowers refused to give me the name of the florist they used to deliver flowers and candy to my sister in law for her birthday. The florist they used decided to send her a leftover Valentine's Day box of chocolate instead of a birthday box of chocolate. Not what I ordered and so I will never use just flowers again. Will stick with edible arrangements.
Seriously a heart that says" love you more" is not a birthday box of chocolate.
I needed to order flowers in a hurry,
JustFlowers could have delivered the same day but I chose next day.
The person receiving the flowers loved them.
Website was easy to access, photo's of bouquets are beautiful, but a little pricey. Placing order was fast and easy, the boutique I ordered was not what my Mom received. She received a boutique in a small vase, I had placed an order of a tall vase boutique. For this reason a reorder is questionable. 😟
Marie, we are here to help. Can you please e-mail photos of what was received to [email protected]
My mom loved the flowers and the chocolate.
What she didn't know is I ordered the flowers with the teddy bear and it only came with a tiny Mylar heart balloon. She was happy though thank you
Michelle, this is first time we are hearing of this. Our care team will reach out to you about this asap.
I ordered flowers to surprise my wife at work on valentines day, the flowers showed up 2 days late and withered. I called customer service and they apologized and offered me s 5 dollar refund on 140 dollar purchase. I didn't think that was sufficient so i said no, they then upped the offer to 7 dollars, 7 whole dollars back was the best they could do. I hope this is not the normal service they give but i will never know because i will never use them again. Wish i could give less stars.
Dale, we requested that you send us a photo of what was received but we have yet to receive that from you. Please e-mail photos of what was received to [email protected] so that can assist you with your outstanding concerns.
It was a very frustrating experience., I received several emails that the flowers were delivered, but my family member had l not received them. After 4 days of calling customer service, the flowers were finally delivered.
Rev Dr Dewey, we are here to help. Can you please reach out to us directly with your full name so that we can properly address your outstanding concerns. Thank you.
Ordered for Friday before Valentine's Day, not delivered till the day AFTER Valentines. Ordered the perfect arrangement, something entirely different was delivered. Not happy with the entire experience and you've done much better in the past. You should probably just refund my money on this one, but I imagine you won't.
Milton McKinney we apologize for the problem you are experiencing with your order 10410990 to Donna Henson. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Just Flowers provided such an amazing experience, I was blown away. It's not like they did anything extra; they did exactly what they said they would do. Ording online was easy, payment was easy, delivery was made the next day without fail and the recipient absolutely loved their gift. Thank you!
Have used JustFlowers thru the years with the recipients and me very happy/ pleased. This time had hiccup with address, They called and they fixed it straight away. Professional, considerate, kind. Never been disappointed, top-notch service. Highly recommended.
I was disappointed with the flowers I received. The arrangement didn't match the quality or freshness I expected, and it didn't look like what was advertised. I reached out to customer service, but unfortunately they weren't able to offer a helpful solution. I'm hoping you can review this experience, as it left me feeling let down.
Tevin, we can't seem to locate an order on file for you. Can you please reach out to us directly with your full name.
Ordering was convenient and easy. Flowers arrived on time. One problem, flowers delivered were not the arrangement ordered from the website!
Gordon, we can't seem to locate an order on file for you. Would you please kindly reach out to us with your full name so that we can assist you with your concern.
Do not use JustFlowers. Order #******* scheduled for 02/14/2026 was never delivered. Customer service promised to call me back twice and never did. Zero follow-through, poor communication, and a complete waste of time. I'm requesting a full refund.
We are sorry to hear your arrangement was not received, and we apologize for any inconvenience this may have caused. Our system shows the order was delivered, and the florist hasn't told us there was a problem with delivering your order. We must first verify the delivery status before beginning the cancellation/refund process. We will contact the florist ASAP, and will subsequently contact you with the resolution of your refund/cancellation request.
Not a good experience. First of all the flowers did not arrive on the date I choose. Second of all I didn't receive an email until 3:54 on the date they were supposed to be delivered that the flowers were not going to be delivered. Third I get an email 4 days later(Sunday) that the flowers would be delivered Monday. Fourth At 2:04 Monday I received an email and phone message that Just Flowers needs another $35.00 to deliver - I have never ever heard of such a thing. Just to be clear these flowers were ordered and paid for on January 20 2026 -delivery requested February 5 2026. Today February 9 2026 I cancelled and requested a full refund.
Lyle Eastlack, some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item. This is indicated both on your order receipt and on our website as well.
The flowers were eventually delivered and were quite lovely, but the experience was fraught with confusion. The flowers were to be delivered to my friend at work. I paid the expedited delivery fee for 4-hour delivery since I knew she would not be at work all day. The delivery did not happen in time. Then I received an email stating that I needed to call because delivery would require an additional $27 fee. I called but I could not understand the rep due to ESL and a poor connection. I eventually hung up and tried again to cancel the order. While talking to a different rep I was told there was no $27 charge and that they would deliver to her home address. While on the phone with the rep I received a thank you from my friend for the flowers. If this sounds confusing, it was. In the end I was satisfied but not sure I would order from JustFlowers again.
Some local florists have minimum dollar amounts for orders. We are committed to matching you with a local florist that can fill your order for your selected item's paid dollar-amount. However, there are rare occasions when the most cost-effective local florist's minimum exceeds the amount you paid for your selected item.
Our daughter lives in lafayette, Louisiana and sent us a picture of the birthday arrangement. It was just perfect. Even more beautiful then the online picture. The florist even add the birthday pick and 🦋 butterfly as I requested. Simply beautiful.
Reviewed flowers on website listed as a standard bouquet. I upgraded to Premium but the flowers sent were less than the bouquet listed on website as standard. I did not receive the Premium set of flowers ordered. They said they would return $20 but that was not enough for the damage done. These flowers were purchased for a funeral and were VERY disappointing. I will never use them again.
Joyce Edwards we apologize for the problem you are experiencing with your order 10308204 to Marcus Edwards. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Not good. They cancelled the arraignment I wanted. Online said next day delivery, I got a call 3 days later, delivery was 5 days after I made the order online. I ordered 5 mylar Get Well Soon ballons. My daughter received 1 mylar ballons and 4 50 cent see through Walmart ballons.
I'll find a local florist and deal directly with them. Horrible service!
Phill, we are not seeing an order on file for you. Please reach out to us directly with your full name and your order number so that we can accurately address your concerns.
So easy to order and the recipient was so thrilled and said the yellow roses were beautiful
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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Marie Maloney, our care team has offered you compensation for this, but you refused that and insisted on knowing the name of the local shop instead which goes against our company policy.