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JustFlowers Reviews Summary
JustFlowers has a rating of 3.5 stars from 5,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JustFlowers most frequently mention beautiful arrangement and timely manner. JustFlowers ranks 4th among Flower Delivery sites.
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The bouquet I ordered showed several beautiful white lilies and white roses in full bloom, however the bouquet that was delivered did not have the lilies in bloom. This is what I see as the problem; the roses were fully blooming so by the time the lilies would be blooming, the roses have died back.
For 200.00+ dollars, very disappointed in the size (especially upgrading my initial order to large 170.00...) and by second day they were wilting.
Scott Lang, the arrangement you ordered was $179.99, not $200+
We've requested photos from you but you insisted that we stop calling you. How can we be of further assistance to you?
Very easy ordering and they arrived on time. She was very happy which is the most important part of this. Thanks very much, Rich
Ordering was easy but getting the flowers delivered wasn't as easy. Delivery was to be the date ordered, per the website (a Saturday). Monday afternoon I called and was told they needed more money to use a particular florist. Flowers were not delivered until Tuesday and there was really no savings over having used a local shop.
Deborah, we are unable to locate an order on file for you. Can you please kindly remove this review. Thank you.
They agreed to delivery the order to a hotel, and passed on the order to a "local florist" who sent the delivery person with only the first name of the guest, despite having full name and phone number on the order. The delivery person left with the order, unable to deliver. My card was charged, and justflowers refused to help me, claiming that the order was delivered.
John Belliveau we apologize for the problem you are experiencing with your order 10281750 to Katherine Bezio. We will make every attempt to rectify this situation as soon as possible. Your order has been forwarded to our Customer Service Manager for special review. Thank you for your patience and understanding.
Ordered a Saturday delivery and it was a fail for five days. Too long for company to respond and then several days to deliver a product. I will consider another service in the future.
H M., we are here to help. Can you please contact us directly with your concern.
I did not see the flowers, You need to contact the person that received them
Mary, thank you for the feedback. We will go ahead and do so.
I ordered sympathy flowers. My order was for peace lilies and greenery. What got delivered to the widow was yellow/ red bromilad, pink flowers and green calla lilly's. More like a party bouquet. I was mortified that you substituted every plant I selected for an inappropriate colored plant for a solemn occasion. I will NEVER order from you again and let everyone I know that your service disrespected my wishes.
Diana, this is the first such instance we are hearing from you about this. Please e-mail photos of what was received to [email protected]
I ordered flowers for my niece. She was going through a bad time and since I am in another state I didn't know what to do. I put in the order and hours later on the same day. She loved them and it was amazing to have such quick and quality service. I will definitely use again
Delayed delivery last two times ordering. This time, arrangement was not available - so something else went out.
10205816 - delivered on 4/7/25 (no delay)
10277048 - delivered on 9/16/25 (one-day delay)
I picked out a beautiful flower arrangement. The flowers were delivered to the address & person. They said the flowers were beautiful. It made me very happy. Everything went smoothly. When I ordered
The flowers it was easy filling out all the information.
These were ordered for same day delivery as advertised on website. They were delivered 3 days later. Do not advertise something you cannot fulfil. I will not be using this company again.
Bonnie, deliveries are available in most major cities on Saturday and Sunday in the USA. If we are unable to arrange for delivery on Sunday and time permits we will set up for delivery on Saturday, including Birthday and Anniversaries, and Mother's Day Orders. If Saturday or Sunday is not available, then the order will be delivered on Monday or the soonest available delivery date.
I ordered the flowers from what I thought was a local florist so I was annoyed that the delivery charge was 20 dollars but okay I'll pay it. Then after I get a thank you from my friend who got the flowers I'm getting messages asking me for 15 more dollars because I ordered from a price tier that gets delivered? So they were asking me for more money. I've already paid 80 dollars for flowers? Then my friend was getting calls asking if she got the flowers? All very unorganized.
Christine, please remove this review. We don't have an order file for you. Please refer to your credit card statement to find out who you placed your order with.
Easy and professional. Happy customer.
The flowers looked just like the picture.
There were several complications with the delivery of the flowers. The flowers did not arrive till three days after they were supposed to be delivered. And I was charged additional money for an arrangement that was nothing like what was ordered. It was a very frustrating experience.
Christina Taylor, this is for a very, rural area and we delivered on Sunday, August 17th. Your order was accepted and delivered in good faith by a shop that doesn't normally service that area. Because of the nature, seasonality, and regional availability of flowers and plants, it is sometimes necessary to make substitutions of equal or greater value. We will make every effort to maintain the "look and feel" of the arrangement by considering the overall shape, size, style, and color combinations.
Ordering was easy; however, I did receive a message that the mylar balloon I ordered was not available yet I was still charged for flowers and balloon.
Silvia, your arrangement was upgraded instead. We will have our service team reach out to you about this ASAP.
I ordered a basket arrangement, what was delivered was a bouquet of flowers in a box. I chose the basket because it was something different. I would have appreciated a call to let me know that was unavailable and the option to choose something else.
Bobbi, we are here to help. Can you please e-mail photos of what was received to [email protected]
I liked the variety of Flowers and it was easy to order. The delivery went well as planned. Thank you so much.
Easy to order
Fast delivery
Customer thrilled with flowers
From the business
Send Flowers from Just Flowers.com- We have beautiful flowers available for same day florist flower delivery. Send Flowers and gifts at Just Flowers dot com.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Linda, we are here to help. If cared for carefully, the arrangement should remain fresh for at least seven days. Can you please e-mail photos of what was received to [email protected]