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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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This company product was good and very nice. It is a very good On-line company from where we can buy anything and anywhere.The clothes good stuff and good color.
I think this is the best company for on-line shopping because i am a regular customer of this company. This company provide a best clothes and good stuff and clothes color is very nice.
I am always satisfied with them. I'm really happy and i am a regular customer on this company. Wonderful clothes and good stuff. They delivered always on the timely.
It is my favorite on-line shopping site because Last time i was ordered a new dress and the dress was so good and fit. It's a nice and pretty color.
I bought the Black slit dress on this site. The dress quality is excellent, good color and fit dress. I feel so beautiful to wear. I can't wait to take it on my next trip! And the customer service was great and fast. It's easy to buy any type of dress.
Do not purchase from this company. They have cheap, horrifically low quality. Yet when you try to return the items, they do not respond and just leave you hanging even if you try to email them again and again asking them nicely to have the return authorize. Worst customer service ever!
I ordered 2 dresses, they send me wrong sizes bigger. Then It is too complicated to return or exchange. You have to send it back to China.! They should make a note of attention about this before people buy their product.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I purchased several dresses on line, thinking this was an American company. My package arrived from a California address. When I discovered the sizes were incorrect and attempted to return them, I was informed they must be returned to China. The cost of mailing would exceed the value of the items. I did dispute this with both PayPal and my credit card company, but both sided with the Chinese company. I was stuck with dresses that did not fit. Don't chance it. Don't buy from this company. Their clothing is not sized correctly and you will not be able to reasonably return anything.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
I ordered a pair of boots on 1/1/18. Today is 1/17/18. It is still in processing mode. I emailed them to ask why, they answered telling me they are backlogged with emails & would get back to me in 5 days. Still waiting. Scam artists, anyone can open a paypal account. I think the whole website is bogus. The positive reviews are put there by the people scamming us. At least it was only $25.00.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Justfashionnow is one of the best online store for clothes and accessories, they really offers lots of varieties clothes and all their products at very fair price as compare to other websites.
I never ever got any problem from justfashionnow, whenever i made any order i always get satisfaction by their products and their service. I always do shopping from here and i recommend this website to others also.
Avoid this company, products nothing like the photo image, they come up really small, and they still haven't refunded me for the jacket I returned back in November.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP. We will refund if we do receive the item intact.
Bought the yellow coat with hood with grey inside. I am size 14 and ordered XL but it's still 2 sizes too small. Also, the ad picture showed a roomy, loose knee length coat it's not... it's a tight short jacket made in a scratchy felt type fabric... AVOID SITE! I'd give 0 stars if it was an option.
JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Ordered boots at the end of December &paid extra, almost the same price as the boots, for express shipping (2-5 days). Paid via PayPal.
As of today (1-11-18) I have not received my
Order. I did receive a shipping confirmation from the company, in Chinese. Attempts to contact them never go through, only states loading. Feeling foolish. Will try to complain to PayPal & see what happens. Do not order from these scammers!
Sorry to hear that. If your order is delayed and you can not wait for the order, please email us and we will handle your issue. JustFashionNow is definitely legit. We reserve the right to kick back at such malicious slander.
This should be 0 stars but that option does not exist. Place order for women's boots in December 2017 and paid by paypal, who states they don't pay the seller until shipping is confirmed. Well that is not true because paypal paid them long ago and the item stays in the perpetual "processing" status on the site. Tried contacting the site numerous times and never get a response. The company is a total scam and nobody should order anything from them. Paypal has yet to respond to me when I contacted them and asked why they already paid for something that has not been shipped.
Sorry to hear that. If your order is delayed and you can not wait for the order, please email us and we will handle your issue. JustFashionNow is definitely legit. We reserve the right to kick back at such malicious slander.
I ordered boots just after Christmas and they havent arrived. Tried contacting the company by email to find my email wouldnt go and appear to have no way to contact them. I now think that they are scammers. I even posted something on Facebook in the hopes that they would respond as thats where I bought my item from.
We receive a high number of e-mails and requests during the peak season and therefore the response time is delayed.
For order status inquery, please do submit such an exact message as "Where is my order?" for faster response.
Note the language errors (though slight they are there) and identical statements of the 'online shop' in the positive reviews!
Have you ordered with us? If you run into any issue, please contact us. We can not locate your order with JMB.
Another Chinese site that advertises beautiful clothing and sends you cheaply made imitations. AVOID IT.
You aren't buying what's in the advertised picture. Worse still, they make you pay for shipping when returning the item. The return to China is going to cost more than the coat itself!
Ignore all the 5 star reviews. I imagine they're written by the company itself.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date. For the costs, I believe you could have found the most economical one.
I had no problemas withmy order or shipping time. I recommend buying from this online shop. I AM satisfied with them! ¢
Sorry can't believe these positive reviews. Suspect they are from the company themselves. Returned a coat I ordered, which came at least three sizes smaller than it should be and of terrible nylon feeling fabric. Had two calls from China at 3 am 21 days ago saying they had received the item, now the company is saying the return was not received! Despite sending proof of postage and screenshot of calls I am getting nowhere. DO NOT TOUCH THEM.
Sorry to hear that. Please note we will refund as long as return is well received.
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.