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The company has garnered a mixed reputation among customers, with notable strengths in product variety and affordability. Many shoppers appreciate the unique clothing designs and competitive pricing, often highlighting the quality of certain items. However, significant concerns persist regarding inconsistent sizing, long shipping times, and challenges with the return process, particularly due to high return shipping costs. Additionally, customer service appears lacking, as many reviews mention difficulties in communication and order tracking. Overall, while the selection and pricing are appealing, improvements in quality control and customer support are essential for enhancing customer satisfaction.
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The Navigation and layout of the website is pretty simple and easy to use. They have a decent collection of apparel and accessories.
Two month later I donnt have the shoes. They say the shoes are in Germany. But where are? Not here. They dont give my money back, Never Justfashion
WORST PIECE OF CHINESE CRAP EVER! You will NEVER ever get all your money back! I can't believe at my age, I still fell for their picture that looks nothing like what arrived! SUCK $#*! COMPANY - I'm mad at myself! Don't order from these thieves!
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
I have more than one month waiting for my order and it still in process. The worst company. I'm very angry.
Please tell us your order number so that we can check it for you. If you don't know your order number, please tell us your full name as well as your shipping address.
Just Fashion advertised on Facebook and the shoes looked comfortable and waterproof, but when they arrived I found they were too large. I filled out the return form on their website and waited for my authorization and return label which they claimed would take five days. That was weeks ago and I'm still waiting. Don't order from this company. They might as well simply state that there are no returns.
Online purchases(swimsuits&final sale excluded) made through JustFashionNow are valid for exchange and return within 15 days from the delivery date.
If you already submit the return request online, we always get back within 48 hours. Pls tell us your order number so that we can check it for you ASAP.
SCAM AND THEIVES. THEY WILL NOT HELP YOU. CUSTOMER SERVICE IS THE WORST.
PURCHASE items in January did not recieve my complete purchase. Sent many emails with no intentions of ever helping you resolve your issue
Please tell us your order number so that we can check it for you. If you don't know your order number, please tell us your full name as well as your shipping address.
I agree with all BAD reviews about this Company. I order a Jacket and they sent me the ugliest garment I have seen in my life. I request the sticker to return it, and I sent it through USPS. I paid US $ 22.75 from my pocket for the return. It was on December 27,2017. Until now they have not returned my money from the Order. They have a robot that keeps answering that they have received nothing I returned. This Company is a real Scam. They are no more than thieves. PLEASE DO NOT BUY ANYTHING FROM FRAUDULENT COMPANY. Hope you listen my advice. Luz S Rodas
Only after we receive your return package INTACT successfully, can we refund you.
I ordered a pair of boots, took forever to get because they come out of korea. When I received them, a few days later I received another pair. I tried contacting them only to be told they were on holiday and wouldn't return until the end of February. I'm 71 years old and couldn't figure out how to return them. Again I reached out to customer service 3 times to help me. When they finally answered me it was to say my time expired to return them. Please boycott this Korean based company!
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
You can ask for label. You will get authorization from us by email with a label with our return address.
No phone number only foreign tracking numbers np package 1 month later seems to be a scam Just Fashion Now they only send emails that is untrue as well I suggest not to waste your time are money
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
Please be careful before paying for your purchase to this site. They deduct money immediately but then take weeks to deliver the items.
I bought it on 10th February 7 still waiting for the delivery.
I wanted to know how to cancel order which I did not receive any response.
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
Believe what everyone is saying about this company. Takes for ever to get. When it comes it is ill fitting junk that doesnt even remotely resemble what you think you bought. STEER CLEAR!
Sorry you didn't have a good shopping experience with us.We do hope you could have a better shopping experience and will keep improving our products and services.
I waited two months for my items to arrive and the customer service department is non existent. I am so glad I did not use them for christmas gifts because I would not be able to give them as gifts. Maybe as rags. The items are cheap garbage. Poor quality in the fabric, stitching and sizing. The coat I ordered looks NOTHING like the photo and I think they put the same size on everything, they should be locked up and thrown in jail
Sorry to keep you waiting. Pls send us an email [email protected] with the order number. We'll check it for you and reply you ASAP.
Kudos to them. BUT I did buy through Paypal so how much pressure they exerted is unknown. I don't have my refund yet. I still say that one needs to be wary. The other reviews here are suspicious! AND in this day of two day delivery, two months just doesn't work.
Please log into your JustFashionNow account first and then click Contact Us to submit your message.
Look carefully and all of the positive reviews are clearly by the same person/people. It has been over a month with no order. I am afraid of what I will find when I open the package IF it ever comes. I am a sucker! DAMN. Please don't make the same mistake that I made!
Ordered winter boots on January 7. They were shipped February 9, and I was told I will receive them in "7-20 business days". If you don't mind waiting over TWO MONTHS for a product- go ahead and order. But I never will order from them again.
Log into your JustFashionNow account https://www.justfashionnow.com/account/login, and then click "contact us" to submit your message. We will get back to you ASAP.
I purchased two items of clothing from Just For Fashion. It took them more then 2 1/2 months for it to arrive, though they didn't tell me until I contacted them 1 1/2 months later. The one item was good, the second was rust when it was supposed to be camel, short and not the style. If you only job is to sell fashion why would it be so bad. They then tell you to ship back, O by the way the cost of shipping to China is more then the item. This is the best ripoff, Chinese garment was cheap,, wrong style and wrong color. The photos are. The rust one is what I received the Camel one was what was to be sent
Please log into your JustFashionNow account first and then click Contact Us to submit your message.
Wish I had read these reviews before I ordered 4 items for delivery to Australia. 3 arrived eventually and were unwearable due to faults and poor workmanship. Obviously no Quality Control! They refunded the missing item (I was lucky there) and suggested I return 2 of the other items (I would have to pay return shipping!). They decided the 3rd item didn't qualify as faulty (very poor stitching!?). As I had paid with PayPal I thought I had Buyer Protection but that's not worth anything either as I was still expected to pay Return Shipping to China. Won't be ordering anything from overseas again. Disgraceful treatment!
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Using this website to purchase products since one year. Just love this website so good, quality and affordable products and very fast delivery. Purchased a t-shirt recently loved the material and print.
This site never disappointed me. It always delivers the best quality product. The offer of the Pride Nation is always better than the other e commerce websites. I love this site.
10/10 for this website. Good quality products, prompt services, immediate response on any queries by customer care executives, fast delivery and everything is good. Never had any issues from buying on this website. Highly recommended to everyone for purchasing products.
DO NOT BUY ANYTHING FROM THIS SITE. I ORDERED 3 ITEMS (2 JACKETS AND A SWEATER) AND TOOK OVER A MONTH TO RECEIVE THEM. I WAS SO UPSET WHEN I OPENED IT SINCE THE FABRIC IS SO CHEAP AND JUNK. NO ONE CAN WEAR SOMETHING LIKE THIS. THE PICTURES ON THEIR WEBSITE IS TOTALLY FAKE AND DIFFERENT. THEY ARE DECEIVING ALL CUSTOMERS.
I WANTED TO RETURN THE ITEMS, BUT THEY OFFERED EITHER KEEP THE ITEMS AND GET REFUND ONLY 20% OF PURCHASED AMOUNT OR GET STORE CREDIT. I ASKED THEM I DON'T WANT TO KEEP THE JUNK AND ASKED FOR THE RETURN LABEL.
I PACKED THEM AND WENT TO POSTOFFICE. THE SHIPPING COST TO CHINA IS ALMOST $70... OMG...
THIS IS SO REDICULOUS. THE SITE IS REALLY BAD. THEY NEED TO STOP DOING THIS BUSINESS RIGHT AWAY. IT IS A FRAUD!
I DO NOT UNDERSTAND HOW THIS KIND OF COMPANY POPPED UP ON MY ANDROID PHONE AND DECEIVE ME AND OTHERS!
IF SOMEONE KNOW HOW TO MAKE THEM STOP THEIR BUSINESS, PLEASE LET ME KNOW. I HOPE NO MORE CUSTOMERS GET INVOLVED IN THIS TYPE OF HASSLE.
THANK YOU.
Sorry that you are not satisfied with the item(s).
Purchase(swimsuits & final sale excluded) can be returned/exchanged within 15 days from the delivered date.
Just fashion sells awesome quality handmade products! I suggest you go try it and just browse through the site; it has many fascinating stuff for sale for a good price!
Answer: Because you get lured in by deals and don't read reviews. My loss too, glad I never ordered more items - I think this company is a fraud, or unable to cope with plain business, shouldn't be allowed to operate at this level
Answer: I ordered 3 items. What I was sent was not what was pictured. The items smelled to bad that it was alarming. The whole order went into the trash.
Answer: Hi Angela, I don't think the complaints are solely about slow delivery - some people are saying that the quality of the goods that they received were poor. I'm glad that people have taken the trouble to write in and give a review. I was going to buy some shoes from 'justfashionnow', but after seeing all these complaints - I have decided not to bother.
Answer: How can we get this fraudulent company off the internet? I doubt China cares about the Better Business Bureau. I am going to donate my horrible faux linen dresses and not waste any more time or $ on returning items. I am sure this is just what the Chinese company hopes for, and probably the way in which they can stay in business. MY MISTAKE FOR NOT READING REVIEWS BEFORE ORDERING!
Answer: JustFashionNow is trustworthy.Up to 95% of our customers love our products and service. In fact, even for a famous and large company, there is a few negative reviews as well. You can't always please all. Hope for your understanding. But we still relay on different customers' feedback to improve our products and quality. If there is any question or confusion, please contact our customer service at https://www.justfashionnow.com/account/contactus. We will help you to resolve the issue ASAP.
Answer: DO NOT PAY ANY MONEY TO THIS COMPANY! Read the reviews and be aware that many people, including me, have been sent sub-standard items & had little or no luck in getting money refunded. They are a company who do not supply goods as described in the adverts. Stay away from Justfashion. Just saying!
Answer: It takes forever to ship. But it should finally arrive. But don't expect it to be the item you ordered. The items advertised and their descriptions may not be accurate. But they will never admit their mistake. My wife purchased a dress that was described as being linen/cotton, but the dress that arrived was cotton/polyester. It was virtually impossible to get the mistake corrected. The website would not transmit the request for a refund/exchange. All you get is a form letter explaining how to request a refund/exchange. When they finally did answer my repeated emails, they said I would have to return the dress to China at my own expense. And there was no guarantee the replacement would be linen/cotton.
Answer: I am asking for same return address but no reply... did you end up getting a refund?
Answer: Do not order from this company-
Answer: Could you please tell us your order number so that we can check it for you? If you don't know your order#, please tell us your full name as well as your shipping address.
JustFashionNow is a global trendsetter online fashion Website. We aim to provide everyone with the latest fashion at an affordable price!
We focus on the latest women's trends. Fresh items dropping daily with all the categories and 10000+ styles including dresses, blouses, tops, and pants.
JFN is stocked with everything you need to build your look! We've got Fashionable Products, Exclusive Deals, Secure Payment, and 24hrs Contacts!
Visit our store here or Download the JustFashionNow App below and start your fashion path at affordable prices!
Website: https://www.justfashionnow.com/
APP:https://justfashinnow.onelink.me/hWkv/kefu1124


Please tell us your order number so that we can check it for you. If you don't know your order number, please tell us your full name as well as your shipping address.